1. Introduction
This manual provides essential information for the safe and efficient operation of your Duux Neo Silent Ultrasonic Humidifier. Please read these instructions carefully before use and retain them for future reference. The Duux Neo humidifier is designed to alleviate discomforts associated with dry air, such as dry eyes, headaches, and chapped lips. This stylish and compact unit features a large 5-liter water tank, providing up to 16 hours of continuous operation with a maximum output of 500 ml/h. Its design prioritizes durability, with an easily replaceable ultrasonic element to extend the product's lifespan.
2. Safety Instructions
- Always place the humidifier on a firm, flat, and waterproof surface.
- Do not place the unit near heat sources or in direct sunlight.
- Keep the humidifier out of reach of children and pets.
- Use only clean, cool tap water. Distilled or demineralized water is recommended to prevent mineral buildup.
- Do not add essential oils directly into the water tank unless the product specifies it has an aroma tray.
- Unplug the unit before filling, cleaning, or moving it.
- Do not block the mist outlet.
- If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
- Do not immerse the base unit in water or other liquids.
3. Package Contents
Please check the box for the following items:
- Duux Neo Humidifier Unit (Base and Water Tank)
- Power Adapter
- Instruction Manual
- Wooden Legs (pre-attached or to be assembled)
4. Product Diagram
Familiarize yourself with the components of your Duux Neo Humidifier.
5. Setup
- Placement: Place the humidifier on a flat, stable surface at least 15 cm away from walls and furniture. Ensure the mist outlet is not directed at any objects.
- Fill Water Tank: Remove the top cover of the humidifier. Fill the 5-liter water tank with clean, cool tap water. Do not exceed the maximum fill line. Replace the top cover securely.
- Connect Power: Plug the power adapter into the humidifier's power port, then plug the adapter into a suitable electrical outlet.
- App Connection (Optional): For smart features, download the Duux app. Follow the in-app instructions to connect your Neo humidifier to your home Wi-Fi network. This enables remote control and advanced settings.
6. Operating Instructions
- Power On/Off: Press the power button on the front of the unit to turn the humidifier on or off.
- Adjust Mist Intensity: With each press of the power button, the mist intensity will cycle through Low, Medium, and High settings, indicated by the LED lights.
- Automatic Mode: If connected to the Duux app, you can set a desired humidity level. The humidifier will automatically adjust its output to maintain this level using its integrated hygrostat.
- Voice Control: The Duux Neo is compatible with voice assistants like Amazon Alexa and Google Assistant. Once connected via the app, you can control the humidifier using voice commands.
- Low Water Shut-off: The unit will automatically turn off when the water tank is empty to prevent damage.
7. Maintenance
Regular cleaning and maintenance ensure optimal performance and longevity of your humidifier.
- Daily: Refill the water tank with fresh water.
- Weekly:
- Unplug the unit and empty any remaining water from the tank and base.
- Clean the water tank and base with a soft cloth and mild detergent. Rinse thoroughly to remove all soap residue.
- Wipe the ultrasonic element (located in the base) gently with a soft brush or cloth to remove mineral deposits. Do not scrape or use abrasive materials.
- Replacing the Ultrasonic Element: The ultrasonic element is designed to be replaceable. If you notice a significant decrease in mist output or unusual noise, the element may need replacement. Refer to the Duux website or contact customer support for replacement parts and instructions.
- Storage: If storing the humidifier for an extended period, ensure it is clean and completely dry. Store it in a cool, dry place.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No mist or low mist output |
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| Unusual noise |
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| Water leakage |
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| App connectivity issues |
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9. Specifications
| Feature | Specification |
|---|---|
| Brand | Duux |
| Model Number | DXHU30 |
| Color | Black |
| Capacity | 5 Liters |
| Power | 34 Watts |
| Voltage | 240 Volts |
| Material | Wood (for feet) |
| Automatic Shut-off | Yes |
| Number of Speeds | 3 |
| Operating Time | Up to 16 hours |
| Special Feature | Silent Operation |
| Item Weight | 1.9 Kilograms |
| Product Dimensions (L x W x H) | 20 x 26 x 31.5 cm |
| Floor Area Coverage | 50 square meters |
| Operating Mode | Automatic |
10. Warranty Information
The Duux Neo Humidifier comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Duux website for detailed information regarding warranty terms, conditions, and registration. Keep your proof of purchase for warranty claims.
11. Support
For further assistance, technical support, or to inquire about replacement parts, please contact Duux customer service. Contact information can typically be found on the official Duux website or on the product packaging. When contacting support, please have your model number (DXHU30) and proof of purchase available.
