Model: Surface Laptop Go 3 (XK1-00001)
Your guide to setting up, operating, and maintaining your Surface Laptop Go 3.
The Microsoft Surface Laptop Go 3 is a thin and lightweight laptop designed for everyday use, offering a balance of performance and portability. It features a vibrant 12.4-inch PixelSense touchscreen, an Intel Core i5 processor, and comes with Windows 11 Home pre-installed. This manual provides essential information to help you get started, operate, and maintain your device.

Figure 1.1: The Microsoft Surface Laptop Go 3 in Platinum, showcasing its sleek design and open display.
Follow these steps to set up your new Surface Laptop Go 3 for the first time.

Figure 2.1: Port layout of the Surface Laptop Go 3, including USB-C, USB-A, headphone jack, and Surface Connect.
This section covers the primary functions and features of your laptop.
Your Surface Laptop Go 3 features a 12.4-inch PixelSense touchscreen with a 1536 x 1024 resolution and a 3:2 aspect ratio, providing more vertical screen space for productivity.

Figure 3.1: The 12.4-inch PixelSense touchscreen of the Surface Laptop Go 3.

Figure 3.2: Illustration of the 3:2 screen ratio, providing enhanced vertical viewing space.
The full-size keyboard offers comfortable typing, complemented by a large, responsive precision touchpad for accurate navigation.

Figure 3.3: The full-sized keyboard and precision touchpad for comfortable and accurate input.

Figure 3.4: Detail of the Fingerprint Power Button for secure Windows Hello sign-in.
The Surface Laptop Go 3 offers up to 15 hours of typical device usage. It supports Fast Charging to quickly replenish battery life.
The laptop includes an HD camera and Studio Mics for enhanced video calls and clear audio.
Proper care ensures the longevity and optimal performance of your Surface Laptop Go 3.
Here are solutions to some common problems you might encounter.
| Issue | Possible Solution |
|---|---|
| Device not turning on | Ensure the power supply is securely connected and the outlet is working. Press and hold the power button for 10-15 seconds to perform a force restart. |
| Wi-Fi connectivity problems | Check if Wi-Fi is enabled in Windows settings. Restart your router and the laptop. Update Wi-Fi drivers if necessary. |
| Slow performance | Close unnecessary applications. Check for and install Windows updates. Run a disk cleanup. Consider restarting the device. |
| Touchscreen not responding | Restart the device. Check for display driver updates. If the issue persists, contact Microsoft Support. |
| Battery not charging | Verify the power supply connection. Try a different outlet. Ensure the Surface Connect port is clean and free of debris. |
Key technical specifications for the Microsoft Surface Laptop Go 3 (Model: XK1-00001).
| Feature | Detail |
|---|---|
| Display | 12.45-inch PixelSense Touchscreen (1536 x 1024 pixels, 3:2 aspect ratio) |
| Processor | Intel Core i5-1235U (up to 4.4 GHz) |
| RAM | 8 GB LPDDR5 |
| Storage | 256 GB SSD |
| Operating System | Windows 11 Home |
| Graphics | Integrated Intel Iris Xe Graphics |
| Ports | 1 x USB-C 3.2 (data, DisplayPort, charging), 1 x USB-A 3.1, 3.5mm Headphone Jack, 1 x Surface Connect port |
| Wireless | Wi-Fi 6 (802.11ax), Bluetooth 5.1 |
| Battery Life | Up to 15 hours (typical device usage) |
| Dimensions (LxWxH) | 11.86 x 8.96 x 2.15 inches |
| Weight | 2.5 pounds |
| Camera | HD camera (front-facing) |
| Audio | Omnisonic Speakers with Dolby Audio Premium, Dual far-field Studio Mics |
| Security | Fingerprint Power Button with Windows Hello |
Your Microsoft Surface Laptop Go 3 comes with a standard limited hardware warranty. For detailed warranty information, please refer to the documentation included with your device or visit the official Microsoft Support website.
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