PDP Gaming REMATCH GLOW Enhanced Wired Controller User Manual

Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your PDP Gaming REMATCH GLOW Enhanced Wired Controller. Designed for Xbox Series X|S, Xbox One, and Windows PC, this controller offers enhanced features including mappable back buttons, audio controls, and customization through the PDP Control Hub App. Its unique Space Dust design glows in the dark after exposure to light, adding a distinctive visual element to your gaming experience.

Figure 1: Front view of the PDP Gaming REMATCH GLOW Enhanced Wired Controller.

1. Setup

1.1 Package Contents

• PDP Gaming REMATCH GLOW Enhanced Wired Controller
• 8-foot (2.4m) Detachable USB-C Cable

1.2 Connecting the Controller

The PDP Gaming REMATCH GLOW controller is a wired device, ensuring a lag-free connection and eliminating the need for batteries. To connect your controller:

1. Locate the USB-C port on the top of the controller.
2. Insert the smaller end of the included 8-foot USB-C cable into the controller's USB-C port.
3. Insert the larger USB-A end of the cable into an available USB port on your Xbox Series X|S, Xbox One console, or Windows PC.
4. The controller will automatically power on and connect to your system.

Figure 2: Illustration of connecting the detachable USB-C cable to the controller.

1.3 Initial Software Setup (PDP Control Hub App)

For advanced customization and firmware updates, download the free PDP Control Hub App from the Microsoft Store on your Xbox console or Windows PC. This application allows you to:

• Re-map buttons
• Re-configure triggers
• Adjust dead zones
• Update controller firmware
• Run diagnostics

Figure 3: The PDP Control Hub App interface for controller customization.

2. Operating Instructions

2.1 Basic Controls

The controller features standard Xbox button layouts, including:

• Left and Right Analog Sticks
• D-Pad
• A, B, X, Y Buttons
• Left and Right Bumpers (LB, RB)
• Left and Right Triggers (LT, RT)
• View, Menu, and Share Buttons
• Xbox Button

2.2 Mappable Back Buttons

The REMATCH GLOW controller includes two programmable back buttons (P1 and P2) located on the underside of the controller. These buttons can be mapped to replicate any other controller function for quicker responses during gameplay.

1. To map a back button, press and hold the Function button (small button near the bottom of the controller).
2. While holding the Function button, press the back button (P1 or P2) you wish to map.
3. Still holding the Function button, press the button you want to assign to the back button (e.g., A, B, X, Y, LB, RB, etc.).
4. Release all buttons. The back button is now mapped.
5. Refer to the PDP Control Hub App for more advanced remapping options and profiles.

Figure 4: Location of the programmable back buttons.

2.3 Audio Controls

The controller features integrated audio controls for convenient adjustments during gameplay:

• 3.5mm Audio Jack: Connect your gaming headset to the 3.5mm audio jack located at the bottom of the controller.
• Volume Control: Use the D-pad to adjust game and chat audio on-the-fly. Specific directions on the D-pad (e.g., Up/Down) may control volume, while Left/Right may balance game/chat audio. Consult the PDP Control Hub App for exact configurations.
• Mic Mute: Double-tap the "Function" button to quickly mute or unmute your microphone. A small LED indicator on the controller may change color to indicate mic status.

Figure 5: The D-pad and Function button for audio adjustments.

2.4 Glow in the Dark Feature

The Space Dust design of your controller features a unique glow-in-the-dark effect. To activate the glow, expose the controller to a light source for a period of time. The glow will be visible in dark environments.

Figure 6: The controller's glow-in-the-dark feature in action.

3. Maintenance

3.1 Cleaning

To maintain the appearance and functionality of your controller:

• Use a soft, dry cloth to wipe down the surface of the controller regularly.
• For stubborn dirt or grime, lightly dampen the cloth with water or a mild, non-abrasive cleaning solution. Avoid excessive moisture.
• Do not use harsh chemicals, solvents, or abrasive cleaners, as these can damage the controller's finish or internal components.
• Ensure no liquid enters the ports or openings.

3.2 Storage

When not in use, store your controller in a cool, dry place away from direct sunlight, extreme temperatures, and excessive humidity. Detach the USB-C cable and coil it neatly to prevent tangling or damage.

4. Troubleshooting

4.1 Controller Not Responding

• Check Cable Connection: Ensure the USB-C cable is securely plugged into both the controller and the console/PC. Try unplugging and re-plugging both ends.
• Try Different USB Port: Connect the controller to a different USB port on your console or PC.
• Test on Another Device: If possible, test the controller on another compatible Xbox console or Windows PC to determine if the issue is with the controller or the original device.
• Restart Console/PC: Perform a full restart of your gaming console or PC.

4.2 Buttons or Sticks Unresponsive/Drifting

• Clean Around Buttons/Sticks: Dust or debris can sometimes interfere with button or stick movement. Gently clean around the affected areas.
• PDP Control Hub App: Use the PDP Control Hub App to check for stick drift or button input issues. The app allows for dead zone adjustments which can mitigate minor stick drift.
• Firmware Update: Ensure your controller's firmware is up to date using the PDP Control Hub App. Firmware updates can resolve performance issues.

4.3 Audio Issues

• Headset Connection: Ensure your headset is fully plugged into the 3.5mm audio jack on the controller.
• Volume Levels: Check the in-game volume settings, console/PC audio settings, and the controller's D-pad audio controls.
• Mic Mute: Confirm the microphone is not muted by double-tapping the Function button.
• Test Headset: Test your headset with another device to ensure it is functioning correctly.

5. Specifications

6. Warranty & Support

6.1 Product Warranty

This PDP Gaming REMATCH GLOW Enhanced Wired Controller is officially licensed by Microsoft for Xbox. For detailed warranty information, please refer to the warranty card included with your product or visit the official PDP website. Typically, PDP products come with a limited manufacturer's warranty covering defects in materials and workmanship.

6.2 Customer Support

For technical assistance, troubleshooting, or general inquiries, please visit the official PDP support website. The PDP Control Hub App also provides diagnostic tools and firmware updates that can resolve many common issues.

Official PDP Website: www.pdp.com