BOB AND BRAD HP11-018A

BOB AND BRAD Edge-Weighted Electric Heating Pad Instruction Manual

Model: HP11-018A

1. Introduction

Thank you for choosing the BOB AND BRAD Edge-Weighted Electric Heating Pad. This manual provides essential information for the safe and effective use of your heating pad. Please read it thoroughly before first use and retain it for future reference.

BOB AND BRAD Edge-Weighted Electric Heating Pad with controller

Image 1: BOB AND BRAD Edge-Weighted Electric Heating Pad with its digital controller.

2. Safety Information

CAUTION: For external use only. Do not use on broken or irritated skin. Do not apply heat directly to the face or other sensitive areas. Do not sleep with the heating pad on. Always keep a safe distance from water sources. This product is not a substitute for medical treatment. If symptoms persist, consult a healthcare professional.

This heating pad is ETL-certified, ensuring it meets safety standards. It is designed for use in the USA, featuring a US-standard plug and operating at AC 120V. Avoid sharp objects or squeezing the pad, as sharp creases can lead to short circuits.

3. Product Features

  • ETL-Certified Safety: Ensures compliance with safety standards.
  • Adjustable Heat Settings: 6 precise temperature levels (113°F, 122°F, 131°F, 140°F, 149°F, 158°F).
  • Auto-Off Timer: 4 timer settings (30/60/90/120 minutes) for convenience and safety.
  • Large Coverage Area: Measures 24"x34" (60cm x 85cm), covering neck, shoulders, and full back.
  • Stay-Put Design: Features 2 snap buttons at the collar, an adjustable waist strap (fits 24"-40"), and edge-weighted glass beads to prevent slipping and ensure conforming contact.
  • Fast Heating: Reaches desired warmth in approximately 30 seconds using advanced PTC+NTC hybrid circuit design.
  • Precision Temperature Control: Maintains ±1°F accuracy.
  • Dual-Spiral Heating Technology: Ensures even warmth without overheating.
  • Long Power Cord: 9-foot (2.74m) cord for flexible use.
  • Intuitive LCD Controller: Displays temperature and timer settings with clearly labeled buttons.
  • Ultra-Soft Flannel: Premium 200g/m² mid-weight flannel for comfort and heat retention.
  • Easy Care: Machine washable (controller detachable).
Woman wearing the BOB AND BRAD heating pad, showing full body coverage

Image 2: The heating pad worn by a user, demonstrating its coverage for neck, shoulders, and back.

4. Setup

  1. Unpack: Carefully remove the heating pad and controller from its packaging.
  2. Connect Controller: Ensure the controller is securely plugged into the heating pad's connector.
  3. Position: Place the heating pad on the desired area of your body (back, neck, shoulders, abdomen). Use the snap buttons at the collar and the adjustable waist strap to secure it in place.
  4. Plug In: Insert the power cord into a standard AC 120V electrical outlet.
Close-up of the heating pad's features including weighted edges, adjustable neckline, and waist straps

Image 3: Detailed view of the heating pad's weighted edges, adjustable neckline, and waist straps for secure fit.

5. Operating Instructions

  1. Power On: Press the "ON/OFF" button on the LCD controller to turn on the heating pad. The LCD screen will illuminate.
  2. Adjust Heat Setting: Use the "TEMP+" and "TEMP-" buttons to select your desired heat level from 1 to 6 (113°F to 158°F). The selected temperature will be displayed on the LCD.
  3. Set Timer: Press the "TIMER" button to cycle through the available auto-off timer settings: 30, 60, 90, or 120 minutes. The selected timer duration will be shown on the LCD.
  4. Enjoy Warmth: The pad will begin heating rapidly, reaching your selected temperature in approximately 30 seconds.
  5. Power Off: The heating pad will automatically shut off after the set timer duration. To manually turn it off, press the "ON/OFF" button again.
  6. Unplug: After use, always unplug the heating pad from the electrical outlet.
Close-up of the heating pad's LCD controller showing temperature and timer settings

Image 4: The intuitive LCD controller displaying temperature and timer settings for easy operation.

6. Maintenance

The ultra-soft flannel material of your heating pad is designed for easy care.

  1. Disconnect: Always unplug the heating pad from the wall outlet and detach the controller from the pad before cleaning.
  2. Machine Washable: The fabric pad is machine washable. Use a gentle cycle with cold water.
  3. Drying: Tumble dry on low heat or air dry. Ensure the pad is completely dry before reconnecting the controller and using it again.
  4. Do Not: Do not iron, dry clean, or bleach the heating pad. These actions can damage the internal heating elements and fabric.
Woman placing the heating pad into a washing machine, with icons for care instructions

Image 5: Instructions for machine washing the heating pad after detaching the controller. Do not iron, dry clean, or bleach.

7. Troubleshooting

  • No Heat: Ensure the power cord is securely plugged into a working electrical outlet and the controller is firmly connected to the pad. Press the "ON/OFF" button to activate.
  • Uneven Heat: Adjust the position of the heating pad to ensure it lies flat and makes full contact with your body. The edge-weighted design helps maintain even contact.
  • Pad Shuts Off Unexpectedly: This is likely due to the auto-off timer feature. The pad is designed to turn off after 30, 60, 90, or 120 minutes for safety. Simply restart the pad if you wish to continue use.
  • Controller Display Not Working: Check power connections. If the issue persists, contact customer support.

8. Specifications

FeatureDetail
Model NumberHP11-018A
Product Dimensions34 x 24 x 1.1 inches (86.36 x 60.96 x 2.79 cm)
Item Weight1.64 Pounds (0.74 kg)
MaterialUltra-soft Skin-friendly Flannel
Power InputAC 120V
Power Output100W
Heat Settings6 levels (113°F - 158°F)
Timer Settings4 levels (30, 60, 90, 120 minutes)
Cord Length9 feet (2.74 meters)
CertificationsETL Certified

9. Warranty and Support

Your BOB AND BRAD Edge-Weighted Electric Heating Pad comes with a 2-Year Warranty from the date of purchase, covering manufacturing defects and malfunctions under normal use.

For any questions, concerns, or support needs regarding your heating pad, please contact BOB AND BRAD customer service. We offer 24/7 support to ensure a seamless experience.

This product is designed for use in the USA with a US-standard plug and AC 120V operation.

BOB AND BRAD logo

Image 6: BOB AND BRAD brand logo.

10. Official Product Videos

No official seller-created product videos were found for embedding in this manual. Videos from customer reviews are not included as per instructions.

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