Newland N910 Swivel and Tilt Terminal Stand User Manual

Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of the DCCStands Newland N910 Swivel and Tilt Terminal Stand. This stand is designed to securely hold the Newland N910 payment terminal, enhancing stability and security for in-store card transactions. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product.

Product Features

• Enhanced Customer Experience: Designed to facilitate easier interaction between customers and merchants during payment transactions.
• Adjustable Movement: The stand can tilt up to 60° and swivel a full 190°, allowing flexible positioning of the payment terminal.
• Upgradeable Design: Features a simple top plate swap mechanism for future compatibility with other terminals. Compatible with round or square Discount Credit Card Supply freestanding plates.
• Equipment Protection: Includes a flange cover to conceal wires and a secure mount to minimize damage and theft risks to the POS terminal.
• Durable Construction: Made from robust mild steel with a durable black powder-coated finish for long-lasting protection.
• Easy Installation: Supplied fully built with two installation options: screw-in or adhesive pad.
• Dimensions: The pole stands 7 inches tall.

Setup and Installation

The Newland N910 Swivel and Tilt Terminal Stand comes fully assembled. Choose one of the two provided installation methods based on your counter surface and preference.

Method 1: Screw-in Installation

1. Prepare the Surface: Identify the desired location for the stand on your counter. Ensure the surface is clean, dry, and stable.
2. Mark Drill Holes: Place the stand base on the counter and mark the positions for the screw holes.
3. Drill Pilot Holes: Using an appropriate drill bit for your counter material, drill pilot holes at the marked positions.
4. Secure the Stand: Align the stand base with the pilot holes and secure it firmly using the provided screws.
5. Attach Terminal: Place your Newland N910 payment terminal onto the stand's top plate, ensuring it clicks securely into place.

Method 2: Adhesive Pad Installation

1. Clean the Surface: Thoroughly clean the desired installation area on your counter. Ensure it is free of dust, grease, and moisture.
2. Apply Adhesive Pad: Peel the protective backing from the adhesive pad and firmly press it onto the bottom of the stand's base.
3. Position the Stand: Carefully position the stand with the adhesive pad onto the cleaned counter surface.
4. Press Firmly: Apply firm, even pressure to the stand's base for at least 30 seconds to ensure proper adhesion. Allow the adhesive to cure for the recommended time (typically 24 hours) before heavy use.
5. Attach Terminal: Place your Newland N910 payment terminal onto the stand's top plate, ensuring it clicks securely into place.

Figure 1: Front view of the Newland N910 Swivel and Tilt Terminal Stand, showing the terminal mounting plate and the sturdy base.

Figure 2: Angled view of the Newland N910 Swivel and Tilt Terminal Stand, highlighting the swivel mechanism and the secure terminal fit.

Operating Instructions

Once installed and the Newland N910 terminal is securely attached, the stand allows for flexible positioning to optimize customer and merchant interaction.

• Swivel Function: Gently rotate the terminal stand to swivel the payment terminal up to 190 degrees. This allows the terminal to be easily presented to the customer for card insertion or PIN entry, and then rotated back towards the merchant.
• Tilt Function: The terminal can be tilted up to 60 degrees. To adjust the tilt, gently push or pull the terminal to the desired angle. This feature helps in reducing glare and improving visibility for both the customer and the merchant.
• Cable Management: Ensure that the terminal's cables are routed through the stand's flange cover to keep them tidy and protected, minimizing clutter and potential damage.

Maintenance

To ensure the longevity and proper functioning of your Newland N910 Swivel and Tilt Terminal Stand, follow these simple maintenance guidelines:

• Cleaning: Wipe the stand regularly with a soft, damp cloth. Avoid using abrasive cleaners or solvents, as these can damage the powder-coated finish.
• Inspection: Periodically check all screws and connections to ensure they remain tight. If using the adhesive installation, verify that the stand remains firmly attached to the surface.
• Movement: Ensure the swivel and tilt mechanisms move smoothly. Do not force the movement if resistance is encountered.

Troubleshooting

This section addresses common issues you might encounter with your terminal stand.

Specifications

Warranty and Support

For warranty information or technical support regarding your DCCStands Newland N910 Swivel and Tilt Terminal Stand, please refer to the contact information provided by your retailer or visit the official DCCStands website. Keep your proof of purchase for warranty claims.

Typical return policy for this product is 30 days for refund/replacement, as per seller DCCSupply.