1. Introduction
Welcome to the user manual for your Bose QuietComfort Headphones. This guide provides essential information for setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and longevity.
What's in the Box
- Bose QuietComfort Headphones
- Protective Case
- Audio Cable
- USB-C (A to C) cable (12")
- Safety Sheet
Figure 1.1: Bose QuietComfort Headphones in White Smoke. These over-ear headphones feature a sleek design with controls on the earcups.
2. Setup
2.1 Initial Pairing
- To power on the headphones and initiate Bluetooth pairing, slide the power/Bluetooth switch on the right earcup to the right. The status light will blink blue.
- On your device (e.g., smartphone, tablet), enable Bluetooth and select "Bose QuietComfort Headphones" from the list of available devices.
- Once connected, the status light will glow solid blue.
2.2 Bose Music App Installation
For full functionality, including adjustable EQ, custom modes, and software updates, download the Bose Music app from your device's app store. The app will guide you through additional setup and personalization.
Video 2.1: An unboxing and initial setup overview of the Bose QuietComfort Headphones, demonstrating how to access the headphones and their accessories from the packaging.
3. Operating the Headphones
3.1 Controls Overview
Figure 3.1: Right earcup controls including volume buttons and a multi-function button.
- Power/Bluetooth Switch: Located on the right earcup. Slide to the right to power on/off or initiate Bluetooth pairing.
- Volume Buttons: Located on the right earcup. Use '+' to increase volume and '-' to decrease volume.
- Multi-function Button: Located between the volume buttons. Controls playback (play/pause), call management, and voice assistant activation.
- Noise Control Button: Located on the left earcup. Toggles between Quiet Mode and Aware Mode.
3.2 Noise Cancellation Modes
Your Bose QuietComfort Headphones offer two primary noise cancellation modes:
- Quiet Mode: Provides full noise cancellation, blocking out most external sounds for an immersive listening experience.
- Aware Mode: Allows you to hear your surroundings while still enjoying your audio. This mode is useful for situational awareness, such as hearing announcements or conversations.
Toggle between these modes using the Noise Control button on the left earcup. Additional custom modes and Wind Block feature can be managed via the Bose Music app.
Video 3.2: Demonstration of the multiple noise-cancelling settings available on the Bose QuietComfort Headphones, including Quiet and Aware modes.
3.3 Wired Connection
To use the headphones with a wired connection, plug the included audio cable into the 3.5 mm jack on the left earcup and into your audio source. This allows use even when the battery is depleted.
4. Charging and Battery Life
The Bose QuietComfort Headphones provide up to 24 hours of battery life on a single charge with Active Noise Cancellation enabled. A quick 15-minute charge via USB-C provides up to 2.5 hours of additional playtime.
4.1 Charging Instructions
- Connect the small end of the USB-C cable to the USB-C port on the right earcup.
- Connect the other end of the cable to a USB-A wall charger (not included) or a computer.
- The battery indicator light will show charging status.
Figure 4.1: The headphones are shown alongside their charging cable (USB-C to USB-A) and audio cable, both essential for power and wired listening.
5. Maintenance
5.1 Cleaning and Care
- Clean the earcups and headband with a soft, dry cloth.
- Do not use abrasive cleaners or solvents.
- The headphones are not water resistant. Avoid exposure to liquids.
- Store the headphones in their protective case when not in use to prevent damage.
6. Troubleshooting
6.1 Common Issues and Solutions
| Issue | Solution |
|---|---|
| Headphones not powering on | Ensure battery is charged. Connect to power source. |
| Unable to pair via Bluetooth | Ensure headphones are in pairing mode (blinking blue light). Check device's Bluetooth settings. Try restarting both devices. |
| No audio or poor sound quality | Check volume levels on both headphones and connected device. Ensure Bluetooth connection is stable or wired connection is secure. Try a different audio source. |
| Noise cancellation not working effectively | Ensure Quiet Mode is selected. Check for proper fit of earcups over ears. Update firmware via Bose Music app. |
7. Specifications
- Model Name: Bose QuietComfort Headphones
- Model Number: 884367-0200
- Color: White Smoke
- Connectivity: Wireless (Bluetooth 5.1), Wired (3.5 mm Jack)
- Bluetooth Range: 10 Meters
- Noise Control: Active Noise Cancellation (Quiet Mode, Aware Mode)
- Battery Life: Up to 24 Hours (single charge)
- Charging Time: 2.5 Hours (15 min charge for 2.5 hours playtime)
- Charging Port: USB-C
- Item Weight: 238 Grams (8.4 ounces)
- Product Dimensions: 3.15 x 6.18 x 7.68 inches
- Material: Plastic (Headphones), Hard Leather (Carrying Case)
- Water Resistance: Not Water Resistant
- Compatible Devices: Cellphones, Smart Speakers, Laptops, Tablets, Desktops
8. Warranty and Support
8.1 Product Warranty
Bose products are covered by a limited warranty. For specific warranty terms and conditions, please visit the official Bose website or refer to the warranty information included with your product.
8.2 Customer Support
For additional support, software updates, and product registration, please use the Bose Music app or visit: