MOUNTUP Height Adjustable Electric Standing Desk User Manual

1. Introduction

Thank you for choosing the MOUNTUP Height Adjustable Electric Standing Desk. This manual provides essential information for the safe and efficient use of your new desk. Please read it thoroughly before assembly and operation, and retain it for future reference.

This electric standing desk features a seamless 48"x24" desktop, offering ample workspace. It provides smooth height adjustment from 28.7" to 46.5" with a quiet electric lift mechanism. The sturdy steel frame supports up to 154 lbs. The intelligent control panel includes two programmable memory modes for customized height settings.

Image: The MOUNTUP electric standing desk in a typical office setup, showcasing its spacious desktop and integrated accessories like headphone hooks.

2. Important Safety Information

To ensure safe operation and prevent damage, please observe the following:

• Always follow the assembly instructions carefully.
• Keep the desk away from water and heat sources.
• Do not use the desk if the power cord is damaged.
• Always use the desk with the casters (if applicable) locked to prevent unintended movement.
• Keep the desk away from children and pets when in use or adjusting height.
• Do not overload the desk; the maximum weight capacity is 154 lbs.

3. Package Contents

Verify that all components are present before beginning assembly:

• Desktop (Whole-Piece)
• Pre-assembled Crossbeam (Frame)
• Desk Feet (Base)
• Side Brackets
• Intelligent Control Panel
• Power Adapter and Cables
• Desk Hooks (Set of 2)
• Assembly Tools (Included)
• Fasteners and Hardware

Image: An exploded diagram illustrating the main components of the desk, including the desktop, frame, base, hooks, and side brackets, highlighting its pre-assembled nature.

4. Setup and Assembly

The MOUNTUP standing desk is designed for quick and easy assembly, typically within 15 minutes, thanks to its pre-assembled crossbeam.

1. Step 1: Assemble the Side Brackets
   Attach the side brackets to the pre-assembled frame. Ensure all screws are tightened securely.
2. Step 2: Install Desk Feet and Frame to Desktop
   Carefully place the desktop upside down on a soft, clean surface. Install the desk feet (base) to the frame. Then, attach the assembled frame with feet to the desktop. Secure the two hooks to the underside of the desktop as desired.
3. Step 3: Assemble Controller and Connect Wires
   Mount the intelligent control panel to the designated location on the underside of the desktop. Connect all necessary power and motor cables to the control panel and power adapter. Ensure all connections are firm.

Image: A visual representation of the simple three-step assembly process, showing the frame, desktop, and wiring connections.

5. Operating Instructions

Your MOUNTUP electric standing desk features an intelligent control panel for easy height adjustment and memory functions.

5.1 Control Panel Overview

Image: A close-up of the digital control panel, highlighting the LED display, memory height buttons (1 and 2), and up/down adjustment buttons.

• 1. LED Display: Shows the current desk height in inches.
• 2. Memory Height Buttons (1 & 2): Allows you to save and recall two preferred height settings.
• 3. Up & Down Buttons: Press and hold to adjust the desk height manually.

5.2 Adjusting Height

Press and hold the Up or Down button to move the desk to your desired height. Release the button to stop the movement. The desk can adjust from 28.7" to 46.5".

Image: The desk shown at its minimum (28.7 inches) and maximum (46.5 inches) height, illustrating the wide adjustment range.

5.3 Saving Memory Presets

1. Adjust the desk to your desired height using the Up/Down buttons.
2. Press and hold one of the Memory Height buttons (1 or 2) until the LED display flashes or indicates that the height has been saved.
3. To recall a saved height, simply press the corresponding Memory Height button (1 or 2) once. The desk will automatically move to the saved position.

6. Maintenance

To maintain the appearance and functionality of your MOUNTUP standing desk:

• Cleaning: Wipe the desk surfaces with a damp cloth. Avoid abrasive cleaners or harsh chemicals that could damage the finish.
• Inspection: Periodically check all screws and connections to ensure they are tight. Retighten if necessary.
• Cable Management: Ensure cables are neatly managed to prevent snagging or damage during height adjustments. The desk includes features to help keep your desktop tidy.

Image: A desk setup demonstrating effective cable management, keeping the workspace organized and clutter-free.

7. Troubleshooting

If you encounter issues with your desk, please refer to the following common solutions:

• Desk Not Moving: Check all power connections. Ensure the power adapter is securely plugged into both the wall outlet and the desk control box.
• Uneven Movement: Ensure the desk is on a level surface and that no objects are obstructing the lifting columns.
• Error Codes: If the LED display shows an error code, try unplugging the desk from the power outlet for 10-15 seconds, then plug it back in. This may reset the system. If the error persists, contact customer support.
• Noise During Operation: A slight hum during adjustment is normal. Excessive or unusual noise may indicate an issue; ensure all assembly screws are tight.

8. Product Specifications

Image: A visual representation of the desk's dimensions (48"x24" desktop, 28.7"-46.5" height range) and its 154 lbs weight capacity.

9. Warranty and Customer Support

MOUNTUP products are designed for durability and customer satisfaction.

• Warranty: This product comes with a limited warranty. A 5-year warranty covers the frame and desktop, and a 2-year warranty covers the motor, controller, switch, and electronics.
• Customer Service: For any questions, installation assistance, troubleshooting, or warranty claims, please contact MOUNTUP customer service. Refer to your purchase documentation or the official MOUNTUP website for contact details.

Image: An infographic detailing the MOUNTUP protection plan, including warranty periods for different components and availability of installation, daily use, and customer service support.