Introduction
This manual provides instructions for setting up, operating, and maintaining your Amazon Fire TV Stick 4K Max with USB Power Cable. This device transforms your television into a smart entertainment hub, offering access to a vast library of streaming content, apps, and smart home control features. It is designed for ease of use and powerful performance, including support for 4K Ultra HD, Wi-Fi 6E, and the Fire TV Ambient Experience.
What's Included
Verify that all items are present in the package:
- Fire TV Stick 4K Max
- Alexa Voice Remote Enhanced
- USB Power Cable (eliminates the need for AC adapter)
- Power adapter (for optional use)
- HDMI extender cable for Fire TV Stick 4K Max (2nd Gen)
- 2 AAA batteries
- Quick Start Guide
Image: The Fire TV Stick 4K Max, its Alexa Voice Remote, and the included USB Power Cable.
Setup
1. Connect the Fire TV Stick
Plug the Fire TV Stick 4K Max directly into an available HDMI port on your television. If space is limited or the stick obstructs other ports, use the included HDMI extender cable.
Image: The Fire TV Stick 4K Max connected to an HDMI port on a television.
2. Power the Device
Connect the USB Power Cable to the micro USB port on the Fire TV Stick. Plug the other end of the USB Power Cable into an available USB port on your television. This cable is designed to power the Fire TV Stick directly from your TV's USB port, eliminating the need for an AC outlet. If your TV's USB port does not provide sufficient power, use the included power adapter and connect it to a wall outlet.
3. Insert Remote Batteries
Open the battery compartment on the back of the Alexa Voice Remote Enhanced and insert the two AAA batteries, ensuring correct polarity.
4. Initial Setup on TV
Turn on your TV and select the correct HDMI input. Follow the on-screen instructions to pair your remote, connect to your Wi-Fi network, and sign in with your Amazon account. The setup process will guide you through configuring basic settings and installing essential apps.
Operating
Navigation and Control
Use the Alexa Voice Remote Enhanced to navigate the Fire TV interface. The circular navigation pad allows you to move through menus, and the center button selects items. Dedicated buttons provide quick access to Home, Back, Menu, Play/Pause, Fast Forward, and Rewind functions.
Voice Control with Alexa
Press and hold the Alexa button on your remote to activate voice control. Speak commands to search for content, launch apps, control playback, or ask general questions. For example, say "Find action movies" or "Open Netflix."
Streaming Content
The Fire TV Stick 4K Max supports 4K Ultra HD resolution, Dolby Vision, HDR10+, and immersive Dolby Atmos audio for a high-quality viewing experience. Access a wide range of streaming services and apps through the Fire TV interface.
Image: A display showing various streaming service applications available on Fire TV.
Wi-Fi 6E Support
The device supports Wi-Fi 6E, providing smoother 4K streaming and improved performance, especially in environments with multiple connected devices. A compatible Wi-Fi 6E router is required to utilize this feature.
Image: A visual representation comparing the performance of Wi-Fi 5, Wi-Fi 6, and Wi-Fi 6E.
Fire TV Ambient Experience
Transform your TV into an art display with the Fire TV Ambient Experience, showcasing over 2,000 pieces of museum-quality art and photography when not actively streaming.
Image: A television screen showing the Fire TV Ambient Experience with art and informational widgets.
Smart Home Control
Control compatible smart home devices directly from your Fire TV. View live camera feeds, adjust thermostats, and manage smart lights using your remote or voice commands.
Image: A television screen displaying smart home controls for various devices.
Maintenance
Cleaning
Wipe the Fire TV Stick and remote with a soft, dry, lint-free cloth. Do not use abrasive cleaners or solvents.
Software Updates
Your Fire TV Stick 4K Max will automatically receive software security updates. Ensure your device is connected to the internet to receive these updates, which provide new features and performance improvements.
Troubleshooting
- No Power/No Display: Ensure the Fire TV Stick is securely plugged into the HDMI port and the USB Power Cable is connected to a powered USB port on your TV or the included power adapter is plugged into a wall outlet. Verify your TV is on the correct HDMI input.
- Remote Not Responding: Check the AAA batteries in the remote and replace them if necessary. Try re-pairing the remote by holding the Home button for 10 seconds.
- Buffering/Poor Streaming Quality: Check your internet connection. Ensure your Wi-Fi signal is strong. If using Wi-Fi 6E, confirm your router supports it. Reduce distance between router and Fire TV Stick.
- Audio/Video Issues: Ensure your TV and audio system are properly configured. Check HDMI cable connections. Some content may not be available in 4K/HDR or Dolby Atmos.
- Slow Performance: Restart the Fire TV Stick by unplugging it from power for a few seconds and plugging it back in. Clear cache for problematic apps in settings.
Specifications
| Feature | Detail |
|---|---|
| Size (Stick) | 99 mm x 30 mm x 14 mm (only housing) / 108 mm x 30 mm x 14 mm (including connector) |
| Weight (Stick) | 43.5 g |
| Processor | Quad-core 2.0GHz |
| GPU | 850MHz |
| Storage | 16GB |
| Wi-Fi | Wi-Fi 6E tri-band: 802.11 a/b/g/n/ac/ax (2.4GHz, 5GHz, and 6GHz) |
| Bluetooth | Bluetooth 5.2 + BLE |
| Ports | HDMI 2.1 output with ARC input support, micro USB |
| Audio Support | Dolby Atmos, 7.1 surround sound, 2-channel stereo, and HDMI audio pass through up to 5.1. |
| Output Resolution | 2160p, 1080p and 720p up to 60 fps |
| Remote Batteries | 2 AAA (included) |
Warranty and Support
Your Amazon Fire TV Stick 4K Max comes with a 1-year limited warranty and service. Optional extended warranties (1-year, 2-year, and 3-year) are available for U.S. customers and sold separately.
For further assistance, visit the Amazon support website or refer to the Quick Start Guide included in your package.
