Introduction
This manual provides detailed instructions for the operation, maintenance, and troubleshooting of your SUNOL Y10 Wireless Neckband Headphones. Please read this manual thoroughly before using the product to ensure proper function and longevity. The Y10 headphones are designed for comfort and high-fidelity audio, featuring a neckband design, magnetic earbuds, and advanced Bluetooth 5.3 technology for stable connections and clear calls.
Image: The SUNOL Y10 Wireless Neckband Headphones, showcasing their sleek black design with in-ear magnetic earbuds and a flexible neckband.
Product Features
- Extended Playtime: Equipped with an 800mAh battery, providing up to 100 hours of continuous music playback.
- Bluetooth 5.3 Technology: Ensures a stable, high-fidelity audio connection with improved signal transmission and compatibility across various devices.
- Ergonomic Comfort: Features a lightweight silicone neckband designed for a secure and comfortable fit, maintaining its shape.
- Portable Design: Magnetic earbuds and a foldable neckband make the headphones easy to carry and store, with a carry case included.
- Intuitive Controls: In-line control buttons allow for easy management of volume, track changes, call answering, and voice assistant activation (Siri) without needing to access your phone.
- Crystal-Clear Calls: Integrated microphone for clear communication during phone calls.
- IPX4 Sweatproof: Designed to resist sweat, making them suitable for sports and active use.
- Deep Bass Audio: Delivers rich and powerful bass for an immersive listening experience.
- Fast Charging: Supports fast charging for quick power replenishment.
- LED HD Digital Display: Provides real-time battery level indication.
What's in the Box
Upon opening the package, please verify that all the following items are present:
- SUNOL Y10 Wireless Neckband Headphones
- USB-C Charging Cable
- Carry Case (as per product features)
- User Manual (this document)
Setup Guide
1. Charging the Headphones
Before first use, fully charge your Y10 headphones. Connect the provided USB-C charging cable to the charging port on the neckband and the other end to a USB power adapter (not included) or a computer's USB port. The LED digital display will indicate the charging status and battery level. A full charge takes approximately 2-3 hours.
Image: Close-up of the Y10 neckband showing the LED HD digital display, which indicates battery percentage and charging status.
2. Powering On/Off
- Power On: Press and hold the Multi-function Button (usually the center button on the control panel) for 3 seconds until the LED indicator lights up and you hear a power-on prompt.
- Power Off: Press and hold the Multi-function Button for 5 seconds until the LED indicator turns off and you hear a power-off prompt.
3. Bluetooth Pairing
- Ensure the headphones are powered off.
- Press and hold the Multi-function Button for approximately 5-7 seconds until the LED indicator flashes red and blue alternately, indicating pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
- Select "Y10" from the list of found devices.
- Once connected, the LED indicator will flash blue slowly, and you will hear a connection prompt.
Note: The headphones can connect to two devices simultaneously. After connecting to the first device, disable Bluetooth on that device, then pair with the second device. Re-enable Bluetooth on the first device, and the headphones should automatically connect to both.
Image: An internal view highlighting the Bluetooth 5.3 chip, emphasizing faster connection, longer life, and low power consumption.
4. Wearing the Headphones
Place the neckband comfortably around your neck. Insert the earbuds into your ears. The magnetic design allows the earbuds to snap together when not in use, preventing tangles and securing them around your neck.
Image: A person wearing the Y10 neckband headphones, demonstrating the comfortable and secure fit for various activities.
Image: Close-up of the magnetic earbuds, showing how they connect to prevent tangling and offer a comfortable fit in the ear.
Operating Instructions
The Y10 headphones feature intuitive in-line controls located on the neckband. Familiarize yourself with these buttons for seamless operation.
Image: The control panel on the Y10 neckband, showing the buttons for volume, track control, and multi-function.
Music Playback
- Play/Pause: Short press the Multi-function Button.
- Next Track: Long press the "+" (Volume Up) button.
- Previous Track: Long press the "-" (Volume Down) button.
- Volume Up: Short press the "+" (Volume Up) button.
- Volume Down: Short press the "-" (Volume Down) button.
Call Management
- Answer/End Call: Short press the Multi-function Button.
- Reject Call: Long press the Multi-function Button for 2 seconds.
- Redial Last Number: Double-press the Multi-function Button.
Voice Assistant (Siri/Google Assistant)
- Activate Voice Assistant: Triple-press the Multi-function Button.
Maintenance
Proper maintenance ensures the longevity and optimal performance of your SUNOL Y10 headphones.
- Cleaning: Use a soft, dry, lint-free cloth to clean the headphones. Do not use abrasive cleaners, alcohol, or chemical solvents. For earbuds, gently wipe with a slightly damp cloth and ensure they are completely dry before use.
- Storage: When not in use, store the headphones in the provided carry case to protect them from dust and damage. Avoid storing in extreme temperatures or high humidity.
- Battery Care: To preserve battery life, avoid fully discharging the battery frequently. Charge the headphones regularly, even if not in use for extended periods (e.g., once every 3 months).
- Water Resistance: The headphones are IPX4 sweatproof, meaning they are resistant to splashing water from any direction. Do not submerge the headphones in water or expose them to heavy rain. Dry them thoroughly if they get wet from sweat or light splashes.
- Handling: Avoid dropping the headphones or subjecting them to strong impacts. Do not attempt to disassemble or modify the headphones, as this will void the warranty.
Troubleshooting
If you encounter issues with your Y10 headphones, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones won't power on. | Low battery. | Charge the headphones fully using the provided USB-C cable. |
| Cannot pair with device. | Headphones not in pairing mode; Bluetooth off on device; device too far. | Ensure headphones are in pairing mode (flashing red/blue). Turn Bluetooth on your device. Move device closer to headphones (within 10 meters). Forget "Y10" on your device's Bluetooth list and try pairing again. |
| No sound or low volume. | Volume too low on headphones or device; headphones not connected. | Increase volume on both headphones and your connected device. Ensure headphones are properly connected via Bluetooth. Try restarting both the headphones and your device. |
| Intermittent connection. | Interference; device too far; low battery. | Move away from strong Wi-Fi signals or other Bluetooth devices. Ensure device is within 10 meters. Charge the headphones. |
| Charging not working. | Faulty cable or power source. | Try a different USB-C cable or a different USB power adapter/port. Ensure the charging port on the headphones is clean and free of debris. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | Y10 (Neckband Headphone) |
| Brand | SUNOL |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth 5.3 |
| Bluetooth Range | 10 Meters |
| Battery Life | 100 Hours (800mAh battery) |
| Charging Port | USB-C |
| Control Type | Siri (Voice Assistant), In-line Buttons |
| Control Method | Touch (referring to button presses) |
| Ear Placement | In Ear |
| Form Factor | In Ear (Neckband) |
| Special Feature | Fast Charging, Magnetic Earbuds, LED Digital Display, IPX4 Sweatproof |
| Compatible Devices | Cellphones, Tablets, Laptops, Television |
| Item Weight | 2.33 ounces |
| Manufacturer | SWISSES |
| Date First Available | July 12, 2023 |
Warranty Information
Specific warranty details for the SUNOL Y10 Wireless Neckband Headphones are not provided in the product information. Please refer to the retailer or manufacturer's official website for any applicable warranty terms and conditions.
Customer Support
For further assistance, technical support, or inquiries regarding your SUNOL Y10 Wireless Neckband Headphones, please contact the seller or manufacturer directly through their official channels. Contact information was not provided in the product details.
