Anker Eufy Security Indoor Cam S350 User Manual

Introduction

Thank you for choosing the Anker Eufy Security Indoor Cam S350. This advanced indoor security camera offers 4K UHD resolution, dual lenses, 8x zoom capability, 360° pan and tilt, AI-powered motion tracking, and dual-band Wi-Fi support (2.4GHz/5GHz). This manual will guide you through the setup, operation, and maintenance of your camera to ensure optimal performance and security for your home.

Image: Anker Eufy Security Indoor Cam S350, a compact indoor security camera.

Package Contents

Please check that all items are included in your package:

• Eufy Security Indoor Cam S350
• AC Adapter
• USB-C & USB-A Cable
• Mounting Plate
• Mounting Screw Pack
• Positioning Sticker
• Quick Start Guide
• Customer Support Card

Setup Guide

1. Power Connection: Connect the camera to a power outlet using the provided AC adapter and USB cable. The camera will power on automatically.
2. Download the Eufy Security App: Search for "Eufy Security" in your smartphone's app store (iOS or Android) and download the application.
3. Account Creation & Device Pairing: Open the Eufy Security app, create an account if you don't have one, and follow the on-screen instructions to add your Indoor Cam S350.
4. Wi-Fi Connection: During the app setup, you will be prompted to connect the camera to your home Wi-Fi network. The camera supports both 2.4GHz and 5GHz Wi-Fi bands for stable and fast connection.
5. Placement: The camera can be placed on a tabletop or shelf, or mounted to a wall or ceiling using the included mounting plate and screws. Ensure the camera has a clear line of sight to the area you wish to monitor.

Image: The camera can be easily installed on a table, shelf, wall, or ceiling.

Image: Diagram illustrating stable 2.4GHz and 5GHz Wi-Fi connectivity for the camera.

Operating Instructions

High-Resolution Zoom and Dual Lens System

The Indoor Cam S350 features a dual-lens system with a 4K wide-angle lens and a 2K telephoto lens with 3x optical zoom. These lenses work in conjunction to provide up to 8x hybrid zoom, allowing you to capture even subtle expressions and details of your family or pets with clarity, even when you are away.

Image: High-resolution zoom allows you to see even subtle expressions of your loved ones.

Image: The camera features a 4K wide-angle lens and a 2K telephoto lens for up to 8x zoom.

360° Field of View

Control the camera's horizontal rotation up to 360° and vertical tilt up to 75° directly from the smartphone app. This allows you to monitor the entire room and eliminate blind spots, making it ideal for monitoring pets.

Image: The camera offers a 360° horizontal and 75° vertical field of view, controllable via the app.

AI-Powered Motion Tracking

The camera's built-in AI motion tracking automatically follows the movements of family members or pets within the room, ensuring they remain in view.

Image: The camera automatically tracks movement of people or pets using AI.

Night Vision

Equipped with an f/1.6 lens and infrared light, the camera provides clear images up to 10 meters away even in dark environments.

Image: Clear night vision with f/1.6 lens and infrared, showing a dog in a dark room.

Privacy Mode

Activate Privacy Mode with a single button press to stop recording and ensure your family's privacy. Privacy Mode can also be scheduled in advance through the app.

Image: Privacy mode allows you to temporarily disable recording for personal moments.

Quick View Favorite Areas & Patrol Mode

Use the preset position function to quickly move the camera to pre-defined favorite areas with a single tap in the app. Additionally, the auto-cruise function allows the camera to patrol and check pre-set locations like the entrance, children's play area, or kitchen, ensuring no area is missed.

Two-Way Audio

Engage in real-time two-way communication through the camera, allowing you to speak to family members or pets and hear their responses.

Local Storage

The camera supports local storage via a microSD card (up to 128GB, sold separately), allowing you to save recorded data without additional fees and with enhanced privacy.

Image: Local storage option means no additional monthly fees.

Maintenance

• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners.
• Firmware Updates: Regularly check for and install firmware updates via the Eufy Security app to ensure optimal performance and security.
• Placement: Ensure the camera is placed in a stable location to prevent accidental falls. Avoid placing it near heat sources or in direct sunlight.

Troubleshooting

Camera not powering on:

Ensure the AC adapter is securely connected to both the camera and a working power outlet.

Cannot connect to Wi-Fi:

Verify your Wi-Fi password. Ensure the camera is within range of your router. Try restarting your router and the camera. The camera supports both 2.4GHz and 5GHz networks.

App not detecting the camera:

Make sure Bluetooth is enabled on your phone during the initial setup. Try resetting the camera (refer to the Quick Start Guide for reset instructions) and re-pairing it with the app.

Poor video quality:

Check your internet connection speed. Ensure the camera lens is clean. Adjust the video quality settings in the Eufy Security app.

For more detailed troubleshooting, please refer to the official Eufy Security app or the comprehensive user guide PDF.

Specifications

Warranty and Support

Eufy products come with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included in your package or visit the official Eufy website.

For technical support, frequently asked questions, or to access the full user guide PDF, please visit the Eufy support page or contact Eufy customer service directly. You can find the user guide PDF here.

For the latest information and support, please visit the official Eufy website: www.eufylife.com