FERMAX 14501

FERMAX Neo 7-inch PoE Monitor 14501 User Manual

Model: 14501

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your FERMAX Neo 7-inch PoE Monitor, model 14501. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

The FERMAX Neo 7-inch PoE Monitor is designed for advanced communication and security within residential or commercial environments, offering a clear visual interface and intuitive controls.

Important Safety Information

Package Contents

Verify that all items are present in the package:

Product Overview

The FERMAX Neo 7-inch PoE Monitor features a sleek design with a 7-inch touchscreen display, providing a user-friendly interface for various functions including guard communication, intercom, call log, alarm management, lift control, messaging, and SOS functions.

FERMAX Neo 7-inch PoE Monitor with main screen displaying icons for Guard, Auto On, Intercom, Call Log, Alarm, Lift, Message, and SOS.

Figure 1: Front view of the FERMAX Neo 7-inch PoE Monitor. The screen shows a grid of icons for various functions, including Guard, Auto On, Intercom, Call Log, Alarm, Lift, Message, and SOS. The date and time are displayed in the top right corner.

Key Features:

Setup and Installation

1. Site Preparation:

2. Mounting the Bracket:

  1. Position the mounting bracket on the wall at the desired height.
  2. Mark the drilling points through the bracket's screw holes.
  3. Drill holes at the marked positions and insert wall plugs.
  4. Secure the mounting bracket to the wall using the provided screws.

3. Wiring Connections:

4. Attaching the Monitor:

  1. Carefully align the monitor with the mounting bracket.
  2. Slide the monitor onto the bracket until it clicks securely into place.
  3. Ensure the monitor is firmly attached and does not wobble.

5. Initial Power-Up:

Once installed, the monitor will power on automatically if connected via PoE. If using an external power adapter, plug it into the power outlet. The monitor will boot up and display the main interface.

Operating Instructions

Main Screen Interface:

The main screen displays various icons for quick access to functions. Tap an icon to activate the corresponding feature.

Making an Intercom Call:

  1. Tap the "Intercom" icon on the main screen.
  2. Select the desired recipient from the contact list or enter their unit number.
  3. Tap the call button to initiate the intercom call.
  4. To end the call, tap the hang-up icon.

Answering a Call:

When an incoming call is received, the monitor will ring and display the caller's information. Tap the "Answer" icon to accept the call or the "Reject" icon to decline.

Adjusting Settings:

  1. Tap the "Settings" (gear) icon on the main screen.
  2. Navigate through the menu to adjust settings such as volume, brightness, network configuration, and language.
  3. Save any changes before exiting the settings menu.

Maintenance

Cleaning the Monitor:

Software Updates:

Periodically check for available firmware updates through the monitor's settings menu. Keeping the software updated ensures optimal performance and access to new features.

System Reset:

If the monitor experiences persistent issues, a factory reset option may be available in the settings menu. Refer to the on-screen prompts or contact technical support before performing a factory reset, as this will erase all custom settings.

Troubleshooting

ProblemPossible CauseSolution
Monitor does not power on.No power supply; faulty cable; PoE issue.Check power connections. Ensure PoE switch is active. Test with a different cable if possible.
No video/audio during calls.Network connectivity issue; camera/microphone fault; incorrect settings.Verify network connection. Check privacy settings. Restart the monitor.
Touchscreen unresponsive.Software glitch; physical damage.Restart the monitor. If problem persists, contact technical support.
Cannot connect to intercom.Network configuration error; incorrect unit number.Verify network settings. Ensure the correct unit number is being dialed.

If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact FERMAX technical support.

Specifications

BrandFERMAX
Model14501 (Neo 7-inch PoE Monitor)
Screen Size7 Inches
Screen TypeCapacitive Touchscreen, Glossy Surface
Special FeatureTouchscreen
ColorWhite
Power SupplyPower over Ethernet (PoE)
Item Weight1.3 pounds (approx. 0.59 kg)
Package Dimensions12.2 x 8.46 x 2.68 inches (approx. 31 x 21.5 x 6.8 cm)
ManufacturerFERMAX
ASINB0CBCRFJ12
Date First AvailableJuly 7, 2023

Warranty and Support

FERMAX products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official FERMAX website. Keep your proof of purchase for warranty claims.

For technical assistance, troubleshooting, or service inquiries, please contact FERMAX customer support. Contact details can typically be found on the FERMAX website or in the product packaging.

Online Resources: For additional information, FAQs, and support, visit the official FERMAX website: www.fermax.com

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