SNIXWOO Silent Roof Racks User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your SNIXWOO Silent Roof Racks. These cross bars are specifically designed for the Audi Q5 and Audi Q5 Hybrid models from 2018 to 2025, featuring factory side rails. The design emphasizes precise compatibility, robust durability, and quiet performance to enhance your vehicle's cargo carrying capabilities.

• Precise Compatibility: Engineered for a secure fit on Audi Q5 & Q5 Hybrid 2018-2025 with factory side rails.
• Robust Durability: Constructed from heavy-duty steel with corrosion-resistant black powder coating for long-lasting use.
• Versatile Design: Accommodates various accessories such as ski racks, bike mounts, and watersport carriers.
• Quiet Performance: Aerodynamic aluminum construction minimizes wind resistance and noise.
• Hassle-Free Installation: Designed for easy installation without drilling, featuring a clamp locking system.

2. Safety Information

Adhering to these safety guidelines is crucial for safe operation and to prevent damage to your vehicle or cargo.

• Weight Limit: Do not exceed the maximum weight capacity specified for your roof racks or your vehicle's roof. Refer to your vehicle's owner's manual for specific roof load limits.
• Secure Cargo: Always ensure all cargo is securely fastened to the cross bars using appropriate tie-downs. Check tightness before driving and periodically during long trips.
• Regular Inspection: Periodically check all mounting hardware and fasteners for tightness. Loose components can lead to detachment and potential hazards.
• Driving Habits: Adjust driving speed and habits when carrying cargo on the roof. Increased wind resistance and a higher center of gravity can affect vehicle handling.
• Clearance: Be aware of increased vehicle height when entering garages, car washes, or low-clearance areas.

3. Package Contents

Verify that all components are present before beginning installation:

• Front Cross Bar (longer)
• Rear Cross Bar (shorter)
• 4 Mounting Feet/Clamps
• 2 Keys
• Hex Wrench (Allen key)
• Instruction Manual (this document)

4. Setup and Installation

Follow these steps carefully for proper installation. It is recommended to have a second person assist during installation.

4.1 Identify Front and Rear Cross Bars

The two cross bars are of different lengths. The longer cross bar is for the front of your vehicle, and the shorter cross bar is for the rear. This ensures proper fit and aerodynamic performance.

4.2 Removing the Lock Cover

Image: Steps for removing the lock cover. This involves either pushing to open or using a tool to pry, then inserting a key and turning it 90 degrees anti-clockwise to unlock and remove the outer cover.

1. Open Cover: Gently push on the lock cover to see if it springs open. If not, carefully use a small, flat tool (like a screwdriver) to pry open the cover.
2. Insert Key: Insert the provided key horizontally into the lock cylinder.
3. Unlock Mechanism: Turn the key 90 degrees anti-clockwise to unlock the internal base mechanism.
4. Remove Cover: With the mechanism unlocked, carefully remove the outer cover to expose the mounting bolts.

4.3 Attaching Cross Bars to Vehicle

Image: Four-step installation process for the roof rack cross bars, showing how to attach the feet, adjust the length, secure to the vehicle's side rails, and finalize the position.

1. Prepare Mounting Feet: With the lock covers removed, loosen the internal bolts on the mounting feet using the hex wrench. This will allow the clamps to open sufficiently.
2. Position Cross Bars: Carefully place the longer cross bar on the front factory side rails and the shorter cross bar on the rear factory side rails. Position the mounting feet directly over the existing holes for OEM roof racks on your vehicle's side rails. These holes provide the optimal and most secure mounting points.
3. Adjust Length: Adjust the length of the cross bars by sliding the ends until the clamps align perfectly with your vehicle's side rails. Ensure the cross bars are centered and parallel.
4. Secure to Rails: While pressing down firmly on the cross bars to ensure they are properly seated against the side rails, begin tightening the internal hex bolts with the provided wrench. Tighten evenly on both sides until the clamps securely grip the side rails. Ensure the clamps do not slip off the rail during tightening.
5. Tighten Internal Screws: Locate and tighten the two smaller screws on the cross bars themselves. These screws prevent the load from sliding along the cross bar during transit.
6. Reinstall Lock Covers: Once both cross bars are securely fastened, replace the lock covers and turn the key 90 degrees clockwise to lock them in place. Remove the key.

5. Operating Instructions

Proper use of your roof racks ensures safety and longevity.

• Loading Cargo: Distribute weight evenly across the cross bars. Place heavier items towards the center of the vehicle.
• Secure Fastening: Always use appropriate straps, nets, or specialized carriers (e.g., kayak, bike, ski carriers) to secure your cargo. Ensure there is no movement or shifting of items.
• Check Tightness: Before each trip, especially when carrying cargo, check that all mounting bolts and cargo fasteners are tight. Re-check after the first few miles of driving.
• Aerodynamics: For optimal fuel efficiency and reduced wind noise, remove the cross bars when not in use, or ensure cargo is loaded aerodynamically.

6. Maintenance

Regular maintenance will extend the life of your roof racks.

• Cleaning: Clean the cross bars regularly with mild soap and water. Avoid abrasive cleaners that could damage the finish.
• Inspection: Periodically inspect the cross bars and mounting hardware for any signs of wear, corrosion, or damage. Replace any damaged components immediately.
• Lubrication: Apply a small amount of silicone lubricant to the lock mechanisms periodically to ensure smooth operation.

7. Troubleshooting

Common issues and their solutions.

• Excessive Wind Noise:
  • Ensure cross bars are installed correctly and are parallel.
  • Verify all covers and end caps are securely in place.
  • Check for any gaps or loose components that could cause whistling.
  • Consider adding a fairing if noise persists (not included).
• Loose Fit:
  • Re-tighten all mounting bolts using the hex wrench. Ensure you press down on the cross bars while tightening to achieve a secure grip on the side rails.
  • Verify that the cross bars are positioned correctly over the OEM mounting points on the side rails.
• Difficulty Locking/Unlocking:
  • Ensure the key is fully inserted and turned 90 degrees.
  • Apply a small amount of graphite lubricant to the lock cylinder if it feels stiff.
• Cargo Sliding on Cross Bars:
  • Ensure the two internal screws on the cross bars themselves are fully tightened. These prevent the load from shifting.
  • Always use appropriate cargo restraints.

8. Specifications

9. Warranty and Support

For warranty information or technical support, please refer to the retailer where the product was purchased or contact SNIXWOO customer service through their official channels. Keep your proof of purchase for warranty claims.