1. Introduction
This manual provides essential information for the installation, setup, and maintenance of your Gigastone Game TURBO 16GB (2x8GB) DDR4 3200MHz desktop memory kit. Please read these instructions carefully before proceeding with installation.
2. Product Overview
The Gigastone Game TURBO DDR4 RAM is designed for high-performance gaming desktop PCs, offering enhanced speed and stability. This kit includes two 8GB DDR4 memory modules, totaling 16GB, with integrated RGB lighting.
Key Features:
- Capacity: 16GB Kit (2x8GB) UDIMM
- Speed: DDR4 3200MHz (PC4-25600)
- Latency: CL 16-18-18-40
- Voltage: 1.35V
- Form Factor: 288-Pin Unbuffered Non-ECC UDIMM
- Compatibility: Intel XMP 2.0 and AMD Ryzen platforms
- Lighting: 8 Individual RGB LEDs for customizable aesthetics
3. Specifications
| Feature | Detail |
|---|---|
| RAM Capacity | 16 GB (2x8GB) |
| RAM Type | DDR4 UDIMM |
| Memory Speed | 3200 MHz (PC4-25600) |
| CAS Latency | CL16 |
| Voltage | 1.35V |
| ECC Type | Non-ECC |
| Buffered/Unbuffered | Unbuffered |
| Pin Count | 288-Pin |
| Compatibility | Intel XMP 2.0, AMD Ryzen |
| Dimensions (LxWxH) | 6.02 x 4.02 x 0.59 inches |
| Item Weight | 2.08 ounces |
4. Installation Guide
Before beginning, ensure your computer is powered off and unplugged from the wall. It is recommended to wear an anti-static wrist strap to prevent electrostatic discharge (ESD) damage to components.
- Open your PC case: Remove the side panel of your computer case to access the motherboard.
- Locate RAM slots: Identify the DDR4 memory slots on your motherboard. Consult your motherboard manual for optimal slot configuration (e.g., dual-channel setup).
- Prepare slots: Gently push down the clips at both ends of the RAM slot to open them.
- Insert RAM modules: Align the notch on the bottom edge of the RAM module with the key in the memory slot. Apply even pressure to both ends of the module until it clicks into place and the clips automatically close. If the clips do not close, gently push them in.
- Secure case: Once both modules are installed, replace the side panel of your PC case.
- Power on: Plug in your computer and power it on.
Image: Gigastone Game TURBO DDR4 RAM modules.
Image: Proper insertion of RAM into a motherboard slot.
5. XMP Setup (Operating at Advertised Speed)
To ensure your Gigastone Game TURBO RAM operates at its advertised speed of 3200MHz, you must enable Intel XMP (Extreme Memory Profile) in your motherboard's UEFI/BIOS settings. Without XMP, the RAM may default to a lower standard speed (e.g., 2400MHz for DDR4).
Steps to Enable XMP:
- Enter UEFI/BIOS: Restart your computer and repeatedly press the designated key (commonly Del, F2, F10, or F12) during startup to enter the UEFI/BIOS settings menu. The specific key varies by motherboard manufacturer.
- Locate XMP setting: Navigate to the memory or overclocking section. Look for an option labeled "XMP," "DOCP," "A-XMP," or similar.
- Enable XMP and select profile: Enable the XMP setting and select the appropriate profile (usually "Profile 1" or the highest speed profile available).
- Save and exit: Save your changes and exit the UEFI/BIOS. Your computer will restart.
Image: Illustrative BIOS/UEFI screen showing XMP option.
After restarting, you can verify the RAM speed in your operating system's task manager or a third-party utility.
6. RGB Lighting Control
The Gigastone Game TURBO RAM features 8 individual RGB LEDs, providing vibrant lighting effects. Control and synchronization of these LEDs are typically managed through your motherboard's RGB software (e.g., ASUS Aura Sync, MSI Mystic Light Sync, Gigabyte RGB Fusion, ASRock Polychrome Sync) or dedicated third-party RGB control software.
Image: Close-up view of the RGB lighting on Gigastone Game TURBO RAM.
Refer to your motherboard's documentation or the software provider's instructions for detailed guidance on customizing RGB effects.
7. Troubleshooting
- System not booting or displaying video:
- Ensure RAM modules are fully seated in their slots. Re-seat them firmly.
- Verify that the RAM is compatible with your motherboard and CPU.
- Try installing only one RAM module at a time to identify a faulty stick or slot.
- RAM not running at 3200MHz:
- Confirm XMP (Extreme Memory Profile) is enabled in your motherboard's UEFI/BIOS settings as described in Section 5.
- Ensure your motherboard and CPU support DDR4 3200MHz speeds.
- Update your motherboard's BIOS to the latest version.
- RGB lighting not working or synchronizing:
- Check if the RAM is properly detected by your motherboard's RGB control software.
- Ensure the RGB software is up-to-date.
- Verify that the RAM's RGB headers (if any, though usually controlled via DIMM slot) are correctly connected, if applicable.
8. Care and Maintenance
Gigastone Game TURBO RAM modules are designed for durability. To ensure longevity:
- Keep your PC case clean and free of dust to maintain optimal airflow and prevent overheating.
- Avoid touching the gold contacts on the RAM modules directly. Handle modules by their edges.
- Do not attempt to disassemble the RAM modules.
9. Warranty and Support
For warranty information and technical support, please refer to the official Gigastone website or contact their customer service. Keep your proof of purchase for warranty claims.
