1. Introduction
Welcome to the Ticwatch Pro 5 user manual. This guide provides detailed instructions on how to set up, operate, maintain, and troubleshoot your new smartwatch. The Ticwatch Pro 5 is a high-performance Android smartwatch designed for active lifestyles, featuring advanced health and fitness tracking, long battery life, and seamless integration with Wear OS by Google.

Figure 1: Ticwatch Pro 5 Smartwatch (Sandstone)
2. What's in the Box
Upon unboxing your Ticwatch Pro 5, ensure all components are present:
- 1 x TicWatch Pro 5 Smartwatch (Sandstone)
- 1 x USB Charging Cable
- 1 x Quick Guide and 1 x Product Safety Information

Figure 2: Ticwatch Pro 5 Box Contents
3. Key Features
The Ticwatch Pro 5 is equipped with a range of features designed to enhance your daily life and fitness journey:
- Unrivaled Chipset: Powered by the Snapdragon W5+ Gen 1 Wearable Platform and the latest Wear OS by Google for faster, smoother performance.
- Extended Battery Life: Up to 80 hours of battery life with dual-layer display technology and new fast charging (0-65% in 30 minutes).
- Rotating Crown: A new physical rotating crown with haptic feedback for intuitive navigation and control.
- Ultra-low-power Display: Efficient display on top of the OLED for critical information access for days without charge, with customizable colored backlights for heart rate zones.
- Advanced Health and Fitness Monitoring: Includes 5ATM water resistance, 100+ professional sports modes, built-in GPS, Sleep Tracking, Blood Oxygen Saturation, Stress Monitoring, and 24H Heart Rate Monitoring.
- Smart Training: Features like Recovery Time and VO2 MAX provide personalized insights for optimizing workouts.
- One-Tap Health Metrics: Quickly measure 5 vital health metrics (heart rate, blood oxygen, respiratory rate, stress level, heart health) in 90 seconds with a single tap.
- Durable Design: US Military Standard 810H certified durability with a 1.43-inch OLED Screen and Corning Gorilla Anti-fingerprint Cover Glass.

Figure 3: Ticwatch Pro 5 Feature Overview

Figure 4: Snapdragon W5+ Gen 1 and Rotating Crown

Figure 5: Battery Life and Fast Charging
4. Setup Guide
4.1 Initial Charging
Before first use, fully charge your Ticwatch Pro 5. Connect the USB charging cable to the magnetic charging points on the back of the watch and to a USB power source. The watch display will indicate charging status.

Figure 6: Charging the Ticwatch Pro 5
4.2 Pairing with Your Smartphone
- Ensure your smartphone is running Android 8.0 or later and has Bluetooth enabled.
- Download and install the Mobvoi Health App from the Google Play Store.
- Open the Mobvoi Health App and follow the on-screen instructions to pair your Ticwatch Pro 5. This typically involves scanning a QR code on the watch display or selecting your watch from a list of nearby devices.
- Complete the setup process within the app, including granting necessary permissions for health tracking and notifications.
5. Operating Your Ticwatch Pro 5
5.1 Display and Navigation
The Ticwatch Pro 5 features a unique dual-layer display: a vibrant OLED screen for detailed information and an ultra-low-power (ULP) display for always-on essential information, conserving battery life.
- Touchscreen: Swipe left/right to access tiles, swipe down for quick settings, and swipe up for notifications. Tap to select items.
- Rotating Crown: Rotate the crown to scroll through menus, adjust volume, or zoom. Press the crown to return to the watch face or open the app drawer.
- Side Button: The secondary button can be customized for quick access to a frequently used app or function.
5.2 Health and Fitness Tracking
Your Ticwatch Pro 5 is a powerful health and fitness companion:
- Heart Rate Monitoring: Continuous 24-hour heart rate tracking with alerts for high/low resting and exercise heart rates.
- Blood Oxygen Saturation (SpO2): Monitors blood oxygen levels throughout the day and night.
- Sleep Tracking: Tracks sleep stages (Awake, Light, Deep, REM), heart rate, blood oxygen, respiratory rate, and skin temperature during sleep.
- Stress Monitoring: Measures stress levels and offers guided breathing exercises via TicZen and TicBreathe.
- 100+ Professional Sports Modes: Supports various activities including running, cycling, swimming, mountaineering, and more. Built-in GPS provides accurate tracking for outdoor activities.
- Smart Training: Utilizes advanced algorithms to provide insights on Recovery Time and VO2 MAX, helping optimize your workout schedule.
- One-Tap Measurement: Get 5 vital health metrics (heart rate, blood oxygen, respiratory rate, stress level, and heart health) in 90 seconds with a single tap.

Figure 7: Fitness Tracking Features

Figure 8: Durability and Water Resistance

Figure 9: One-Tap Health Metrics
5.3 Smart Features
Leverage the power of Wear OS by Google for enhanced connectivity and convenience:
- Notifications: Receive and manage calls, texts, and app notifications directly on your wrist.
- NFC Payment: Supports Google Pay and Google Wallet for contactless payments.
- Google Apps: Access Google Maps for navigation, YouTube Music for audio, and the Google Play Store for additional apps.
- Custom Watch Faces: Personalize your watch with over 10,000 watch faces available through the built-in Timeshow app.
6. Maintenance
6.1 Cleaning Your Watch
Regularly clean your Ticwatch Pro 5 to ensure optimal performance and hygiene:
- Wipe the watch body and strap with a soft, damp cloth.
- Avoid using harsh chemicals, abrasive cleaners, or solvents.
- Ensure the charging contacts are clean and dry before charging.
6.2 Water Resistance
The Ticwatch Pro 5 has a 5ATM water resistance rating, suitable for:
- Swimming in shallow fresh water.
- Handwashing.
- Exposure to sweat.
Note: Do not expose the watch to hot water, soap, detergents, or high-speed water. Not suitable for bathing, showers, scuba diving, or water skiing.
7. Troubleshooting
If you encounter issues with your Ticwatch Pro 5, try the following common solutions:
| Problem | Solution |
|---|---|
| Watch not turning on | Ensure the watch is fully charged. Press and hold the power button for several seconds. |
| Cannot pair with phone | Ensure Bluetooth is enabled on your phone and watch. Restart both devices. Check app permissions. |
| Inaccurate health data | Ensure the watch is worn snugly on your wrist. Clean the sensor on the back of the watch. |
| Short battery life | Adjust display brightness, disable unnecessary notifications, and limit continuous heart rate monitoring if not needed. Use Essential Mode. |
For more detailed troubleshooting, refer to the official User Manual (PDF) or Ticwatch Store for support.
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | WH12088 |
| Product Dimensions | 1.98 x 1.89 x 0.48 inches |
| Item Weight | 1.55 ounces (44 Grams) |
| Operating System | Wear OS by Google (Snapdragon W5+ Gen 1 Wearable Platform) |
| RAM | 2 GB |
| Memory Storage Capacity | 32 GB |
| Display | 1.43 Inches OLED (466x466 resolution) with Ultra-low-power Display |
| Screen Material | Corning Gorilla Anti-fingerprint Cover Glass |
| Battery Capacity | 628 Milliamp Hours |
| Battery Life | Up to 80 hours (typical usage) |
| Charging | New Fast Charging Technology |
| Connectivity | Bluetooth 5.2, Wi-Fi 2.4GHz, NFC |
| GPS | GPS+Beidou+Glonass+Galileo+QZSS |
| Water Resistance | 5ATM, Open Water Swim |
| Durability | US Military Standard 810H certified |
| Sensors | Accelerometer, Gyro Sensor, HD PPG Heart Rate Sensor, SpO2 Sensor, Skin Temperature Sensor, Low Latency Off-Body Sensor, Barometer, Compass |
| Compatibility | Smartphones with Android 8.0 or later |
9. Warranty and Support
For warranty information and customer support, please refer to the documentation included in your product packaging or visit the official Ticwatch website. Additional protection plans may be available for purchase to extend coverage.
You can also find more information and support on the Ticwatch Store on Amazon.
For a downloadable version of the user manual, please click here: User Manual (PDF)





