ExploreHome VG-SOCR15/ZA

ExploreHome VG-SOCR15/ZA One Connect Cable User Manual

Model: VG-SOCR15/ZA

Introduction

The ExploreHome VG-SOCR15/ZA One Connect Cable is designed as a replacement or extension for Samsung The Frame and QLED 4K TVs. This fiber optic cable provides a single, nearly invisible connection between your television and the One Connect Box, transmitting video, audio, and power. Its 15-meter (49.2 ft) length allows for flexible placement of your One Connect Box, helping to minimize cable clutter and maintain a clean aesthetic in your living space.

Safety Information

Please read and follow these safety guidelines to ensure proper and safe use of your One Connect Cable:

Do not bend or kink the cable sharply, as this can damage the internal fiber optics.
Avoid placing heavy objects on the cable.
Keep the cable away from water, excessive heat, and direct sunlight.
Do not attempt to disassemble or modify the cable or its connectors.
Ensure the cable is securely connected to both the TV and the One Connect Box before powering on.

Compatibility

This VG-SOCR15/ZA One Connect Cable is compatible with various Samsung The Frame and QLED 4K TV models. Please verify your TV model against the list below:

Compatible with Samsung Frame 43"-85" LS03 Smart TV (2019-2024)
Samsung 2022 TVs: QN43LS03BAGXZD, QN50LS03BAGXZD, QN55LS03BAGXZD, QN65LS03BAGXZD, QN75LS03BAGXZD, QN85LS03BAGXZD, QN55LS03BDFXZA
Samsung 2021 TVs: QN43LS03AAFXZA, QN50LS03AAFXZA, QN55LS03AAFXZA, QN65LS03AAFXZA, QN75LS03AAFXZA
Samsung 2020-2019 TVs: QN43LS03TAFXZA, QN50LS03TAFXZA, QN55LS03TAFXZA, QN65LS03TAFXZA, QN75LS03TAFXZA, QN43LS03RAFXZA, QN49LS03RAFXZA, QN55LS03RAFXZA, QN65LS03RAFXZA, QN65Q90RAFXZA, QN75Q90RAFXZA

Image showing compatible Samsung TV models for the One Connect Cable — This image displays a detailed list of compatible Samsung TV models and years for the VG-SOCR15/ZA One Connect Cable.

Setup and Installation

Unpacking

Carefully remove the One Connect Cable from its packaging.
Inspect the cable and connectors for any visible damage. If damaged, do not use and contact customer support.

Connecting the Cable

Ensure your Samsung TV and One Connect Box are powered off and unplugged from the electrical outlet.
Locate the One Connect port on the back of your Samsung TV.
Carefully insert one end of the VG-SOCR15/ZA cable into the One Connect port on your TV. Ensure it clicks securely into place.
Locate the One Connect port on your Samsung One Connect Box.
Carefully insert the other end of the cable into the One Connect port on the One Connect Box. Ensure it clicks securely into place.
Once both ends are securely connected, you may plug in and power on your TV and One Connect Box.

Image showing the One Connect Cable connected to a Samsung TV and One Connect Box in a living room setting — This image illustrates how the One Connect Cable integrates seamlessly with your home entertainment setup, connecting your Samsung TV to the One Connect Box.

Image of a couple watching TV, with the One Connect Cable discreetly installed — This image demonstrates the discreet installation of the One Connect Cable, allowing for a clean and clutter-free viewing experience.

This video provides a visual guide on the features and compatibility of the VG-SOCR15/ZA One Connect Cable, demonstrating its design and how it connects to your Samsung TV and One Connect Box.

Operation

The One Connect Cable functions automatically once properly connected. It transmits all necessary video, audio, and IR signals, along with power, from your One Connect Box to your Samsung TV. No additional user input is required for its operation beyond ensuring secure connections.

Care and Maintenance

To ensure the longevity and optimal performance of your One Connect Cable, follow these maintenance tips:

Regularly check the cable for any signs of wear, fraying, or damage.
Keep the cable clean and free from dust. Use a soft, dry cloth to wipe it if necessary.
Avoid pulling on the cable by the cord itself; always grasp the connector when plugging or unplugging.
If storing the cable, coil it loosely without sharp bends to prevent damage to the internal fibers.

Troubleshooting

If you encounter issues with your One Connect Cable, refer to the following common problems and solutions:

Problem	Possible Cause	Solution
No picture or sound from TV	Loose or incorrect cable connection.	Ensure both ends of the One Connect Cable are fully and securely inserted into the TV and One Connect Box ports. Power cycle the TV and One Connect Box.
Intermittent signal or flickering screen	Cable damage or loose connection.	Check the cable for any visible kinks, cuts, or damage. Re-seat both ends of the cable. If damage is present, replace the cable.
Cable does not fit into port	Incompatible model or incorrect orientation.	Verify your TV model is listed in the compatibility section. Ensure the cable is oriented correctly before inserting into the port. Do not force the connection.

Specifications

Feature	Detail
Model Number	VG-SOCR15/ZA
Brand	ExploreHome
Length	15 meters (49.2 feet)
Connector Type	Composite
Cable Type	Composite (Fiber Optic)
Special Features	Data Transfer, High Speed, Tangle Free, Connection Cable for Samsung One Connect Box
Package Dimensions	8.23 x 8.19 x 1.97 inches
Item Weight	1.17 Pounds

Image detailing the dimensions of the One Connect Cable connectors — This image details the dimensions of the cable connectors, ensuring proper fit with your Samsung One Connect Box and TV.

Image highlighting features like 4K Ultra HD, heavy-duty insulation, and durable jacket — This image highlights key features of the cable, including its 4K Ultra HD support, heavy-duty insulation, and durable jacket.

Warranty and Support

For warranty information or technical support regarding your ExploreHome VG-SOCR15/ZA One Connect Cable, please refer to the manufacturer's official website or contact ExploreHome customer service directly. Keep your purchase receipt for warranty claims.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.