Hicozy CB23H
Hicozy Countertop Ice Maker User Manual
Model: CB23H
Product Overview
The Hicozy Countertop Ice Maker is a compact and portable appliance designed to produce ice quickly and efficiently. It features an innovative pull-out ice basket for space-saving convenience and offers two ice cube sizes to suit various needs. With its intuitive controls and self-cleaning function, this ice maker is ideal for home, office, or recreational use.

The Hicozy Countertop Ice Maker, shown with an ice scoop and a refreshing drink, ready for use.
Key Features:
- Space-Saving Design: Features an industry-first pull-out basket, allowing the compact machine to fit comfortably in various spaces, including under cabinets.
- Fast Ice Production: Produces ice in just 6 minutes, with a daily output of up to 24 lbs.
- Two Ice Sizes: Offers large ice for slower melting and small ice for rapid cooling of drinks.
- Easy Controls: Intuitive control panel with clear indicators for power, water level, ice full, cleaning, and ice size selection.
- One-Button Self-Cleaning: Simplifies maintenance with an automatic self-cleaning function for thorough tube cleansing.
Important Safety Instructions
Please read all instructions carefully before operating the ice maker to ensure safe and optimal performance. Keep this manual for future reference.
- Always use potable water.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Ensure the power outlet matches the voltage requirements of the appliance.
- Unplug the ice maker when not in use or before cleaning.
- Keep the appliance away from heat sources and direct sunlight.
- Do not operate the appliance with a damaged cord or plug.
- Keep children away from the ice maker during operation.
- Ensure proper ventilation around the unit. Maintain at least 6 inches of clearance from walls and other objects.
- Do not block the ventilation openings.
- Place the ice maker on a stable, level surface.
Package Contents
Verify that all items are present in the package:
- Hicozy Countertop Ice Maker Unit
- Ice Scoop
- User Manual (this document)
Initial Setup
Follow these steps to set up your Hicozy ice maker for the first time:
- Unpack: Carefully remove the ice maker and all packaging materials.
- Placement: Place the unit on a flat, stable surface away from direct sunlight and heat sources. Ensure there is adequate ventilation around the unit.
- Clean: Before first use, clean the interior of the ice maker following the 'Regular Cleaning' instructions in the Maintenance section.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Fill Water Reservoir: Pull out the ice basket. Fill the water reservoir with clean, potable water up to the 'MAX' fill line. Do not overfill.
- Replace Ice Basket: Gently push the ice basket back into its position until it clicks.

The Hicozy ice maker's pull-out basket design allows for comfortable placement in any space, unlike traditional top-opening models.
Operating Your Ice Maker
Control Panel

The intuitive control panel with clear indicators for easy operation.
- Power Button (⏻): Press to turn the unit On or Off.
- Add Water Indicator (💧): Illuminates when the water reservoir needs refilling.
- Ice Full Indicator (🧊): Illuminates when the ice basket is full.
- Clean Indicator (🧼): Illuminates during the self-cleaning cycle.
- Small Ice Indicator (S): Illuminates when small ice size is selected.
- Large Ice Indicator (L): Illuminates when large ice size is selected.
- Menu Button (☰): Press to cycle through ice size options (Small/Large) or activate ambient light.
- Start/Pause Button (▶‖): Press to start or pause ice making. Press and hold for 3 seconds to activate self-cleaning.
Making Ice
- Power On: Press the Power button (⏻) to turn on the ice maker.
- Select Ice Size: Press the Menu button (☰) to choose between Small (S) or Large (L) ice cubes. The corresponding indicator will light up.
- Start Ice Production: Press the Start/Pause button (▶‖) to begin the ice-making cycle. The unit will start producing ice within 6 minutes.
- Ice Full: When the ice basket is full, the 'Ice Full' indicator (🧊) will light up, and the ice maker will automatically stop production. Remove ice to resume.
- Add Water: If the 'Add Water' indicator (💧) lights up, the water reservoir is low. Add more water and press the Start/Pause button (▶‖) to continue.

Choose between small ice for quick cooling or large ice for a longer-lasting chill.

Enjoy fresh ice in as little as 6 minutes, perfect for small gatherings.
Care and Maintenance
Self-Cleaning Function
The Hicozy ice maker features a convenient one-button self-cleaning function:
- Ensure the water reservoir is filled with clean water.
- Press and hold the Start/Pause button (▶‖) for 3 seconds. The 'Clean' indicator (🧼) will light up, and the unit will begin its self-cleaning cycle.
- The cleaning cycle typically lasts for a few minutes. Once complete, the unit will stop automatically.
- Drain the water from the reservoir by unplugging the drain plug located at the bottom of the unit.
- Rinse the interior with clean water and drain again.

The internal self-cleaning system ensures a complete tube cleansing for hygiene.
Regular Cleaning
For best results and hygiene, perform regular manual cleaning:
- Unplug the ice maker before cleaning.
- Remove the ice basket and wash it with mild detergent and warm water. Rinse thoroughly.
- Wipe the interior of the water reservoir and ice-making components with a soft cloth dampened with a mild solution of water and vinegar or a food-grade cleaning agent.
- Ensure all surfaces are dry before reassembling and operating the unit.
- Clean the exterior with a soft, damp cloth. Do not use abrasive cleaners or solvents.
Troubleshooting Guide
If you encounter issues with your ice maker, refer to the table below for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not turning on | No power supply | Check if the power cord is securely plugged in and the outlet is functional. |
| 'Add Water' indicator is on | Water reservoir is empty or low | Fill the water reservoir to the MAX line and restart the unit. |
| 'Ice Full' indicator is on | Ice basket is full | Remove ice from the basket. The unit will resume production automatically. |
| Ice production is slow or ice cubes are small/misshapen | Room temperature too high; Water temperature too high; Unit needs cleaning | Ensure the room temperature is within recommended range (50°F-90°F). Use colder water. Perform a self-cleaning cycle. |
| Unit is leaking water | Drain plug not securely closed; Unit is not level | Ensure the drain plug is firmly inserted. Place the unit on a level surface. |
| Unusual noise during operation | Normal operation sounds; Unit not level | Some sounds (compressor, water pump) are normal. Ensure the unit is on a level surface. |
Product Specifications
| Specification | Detail |
|---|---|
| Brand | Hicozy |
| Model Name | HiCOZY Countertop Ice Maker |
| Item Model Number | CB23H |
| Product Dimensions | 12.8 x 7.3 x 11.6 inches |
| Weight | 15.48 Pounds |
| Capacity | 1.6 Pounds (ice basket) |
| Wattage | 110 watts |
| Manufacturer | HiCOZY |

The Hicozy ice maker operates with low noise, allowing for a peaceful environment.
Warranty and Customer Support
Hicozy provides a one-year warranty for this product, covering defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
For technical assistance, troubleshooting beyond this guide, or warranty inquiries, please contact Hicozy customer service. Refer to the product packaging or the official Hicozy website for the most current contact information.
We are committed to providing excellent customer service and ensuring your satisfaction with your Hicozy Countertop Ice Maker.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.






