Introduction
This manual provides essential information for the proper use and care of your Delsey Paris Moncey Suitcase, model CM0103968. Designed for durability and ease of travel, this suitcase features a robust polypropylene construction, a secure frame closure with an integrated TSA combination lock, and smooth-rolling double wheels.
Please read these instructions carefully to ensure optimal performance and longevity of your luggage.
Setup
Setting the TSA Combination Lock
Your Delsey Moncey Suitcase is equipped with an integrated TSA-approved combination lock. The factory default combination is 0-0-0. To set your personal combination, follow these steps:
- Open the lock by setting the dials to the default combination (0-0-0) and pressing the release button/lever.
- Locate the small reset button or lever, usually found on the side or bottom of the lock mechanism. Use a pen or a pointed object to press and hold this button until you hear a click or feel it engage.
- While holding the reset button, set your desired 3-digit combination by turning the dials. Choose a memorable number.
- Release the reset button. Your new combination is now set. Test it by scrambling the dials and then entering your new combination to open the lock.

Image: Close-up view of the integrated TSA combination lock on the Delsey Moncey suitcase. The lock features three resettable dials and a keyhole for TSA agent access.
Important: Do not forget your combination. There is no master key provided for personal use. Only TSA agents have access to a universal key for inspection purposes.
Operating Instructions
Using the Trolley System
The suitcase is equipped with an external multi-position trolley system for comfortable maneuvering. To extend the handle, press the button located on the top of the handle and pull upwards. Release the button at your desired height. To retract, press the button again and push the handle down until it is fully nested.

Image: The Delsey Moncey suitcase in Angora color, shown with its multi-position retractable trolley handle fully extended for transport.
Packing and Interior Features
The interior of your Moncey suitcase is designed for organized packing:
- Main Compartment Straps: Use the height-adjustable straps in the main compartment to secure your belongings and prevent shifting during transit.
- Removable Divider: A removable divider helps separate items or create distinct packing sections.
- Lined Zip Compartment: A fully lined compartment with a zip closure provides additional organization and can be used for delicate items or to separate wet items.
- Flat Pocket: An additional flat pocket is available for smaller items or documents.

Image: The interior of the Delsey Moncey suitcase, open to reveal the cross-straps in one compartment and a zippered mesh divider in the other, designed for efficient packing.
Maintenance
Cleaning and Care
To maintain the appearance and functionality of your suitcase:
- Exterior: Wipe the polypropylene exterior with a damp cloth and mild soap. Avoid abrasive cleaners or solvents, as these can damage the surface.
- Interior: The interior lining can be spot cleaned with a damp cloth and mild detergent. Allow to air dry completely before closing the suitcase.
- Wheels: Periodically check the wheels for debris (hair, lint, etc.) and clean them to ensure smooth rolling.
- Storage: Store your suitcase in a cool, dry place away from direct sunlight when not in use.

Image: Close-up view of the silent double wheels on the Delsey Moncey suitcase, designed for smooth maneuverability.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock will not open with combination. | Incorrect combination entered or lock was reset accidentally. | Ensure the correct combination is entered. If you suspect it was reset, try the default 0-0-0. If still locked, contact customer support. |
| Trolley handle is stiff or stuck. | Debris in the mechanism or bent handle components. | Check for any visible obstructions and remove them. Avoid forcing the handle. If the issue persists, contact customer support. |
| Wheels are not rolling smoothly. | Debris caught in the wheel housing or worn wheels. | Inspect wheels for hair, lint, or other debris and carefully remove. Clean the wheel axles. If wheels are damaged, contact customer support. |
Specifications
| Model Number | CM0103968 |
| Product Dimensions | 69 x 47 x 28 cm (M size) |
| Weight | 4.30 kg |
| Volume | 72.82 L |
| Material | 100% Polypropylene |
| Lining | Fully lined 150 polyester |
| Closure Type | Frame closure with integrated TSA combination lock |
| Wheels | 4 silent double wheels |
| Handles | Integrated side handle, retractable top handle |
Warranty Information
Your Delsey Paris Moncey Suitcase is covered by a worldwide 5-year warranty. This warranty covers manufacturing defects in materials and workmanship. It does not cover damage caused by misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, normal wear and tear, or transport damage (e.g., by airlines). For claims related to transport damage, please contact the carrier directly.
Please retain your proof of purchase for warranty claims.
Support
For any questions, suggestions, or assistance regarding your Delsey Paris Moncey Suitcase, please contact our customer service team. Our customer service is based in Paris and is available in French, English, Italian, Spanish, and German from 9 am to 7 pm.
Visit the official Delsey Paris website for contact details and further support information.