1. Introduction
This manual provides essential information for the safe installation, operation, and maintenance of your Hansgrohe Rainfinity Shower Column (Model 28742000). Please read these instructions carefully before installation and use, and keep them for future reference. This product combines a 250mm overhead shower, a hand shower, and a thermostatic mixer, designed for water efficiency with EcoSmart technology.
2. Safety Information
- Water Pressure: Ensure your household water pressure is within the recommended range for this product. Consult a professional plumber if unsure.
- Water Temperature: The thermostatic mixer is designed to maintain a consistent water temperature. However, always test the water temperature before stepping into the shower, especially for children or individuals with sensitive skin.
- Professional Installation: Installation should be performed by a qualified professional to ensure proper function and compliance with local plumbing codes.
- Hot Surface Warning: The surface of the shower column and mixer may become hot during operation. Exercise caution.
- Safety Stop: The thermostatic mixer includes a safety stop at 40°C to prevent accidental scalding. To exceed this temperature, you must consciously override the safety stop.
Figure 2.1: The thermostatic mixer features a safety stop at 40°C to prevent accidental scalding. To increase the temperature beyond this point, the safety button must be pressed.
3. Package Contents
Verify that all components are present before beginning installation:
- Rainfinity 250 1-jet overhead shower
- Hand shower (with PowderRain, Intense PowderRain, MonoRain spray types)
- Thermostatic shower mixer
- Shower hose
- Slider for hand shower height adjustment
- Shower bar
- Mounting material
- Assembly instructions (separate document)
- S-connections
4. Specifications
| Feature | Specification |
|---|---|
| Model Number | 28742000 |
| Brand | Hansgrohe |
| Color | Chrome |
| Material | Metallic |
| Finish Type | Polished |
| Mounting Type | Wall Mount |
| Product Dimensions (L x W x H) | 53.1 x 37 x 106.6 cm |
| Item Weight | 8.98 Kilograms |
| Overhead Shower Head Size | 250 mm |
| Overhead Shower Spray Type | PowderRain |
| Hand Shower Spray Types | PowderRain, Intense PowderRain, MonoRain |
| Shelf Surface Material | Anodized Aluminum |
| Spare Parts Availability (EU) | 15 Years |
Figure 4.1: Detailed technical drawing showing the dimensions and components of the shower column.
5. Setup and Installation
The Hansgrohe Rainfinity Shower Column is designed for wall-mounted installation. Due to the complexity and the need for precise plumbing connections, professional installation is strongly recommended.
5.1 Pre-Installation Checks
- Ensure all necessary tools and components listed in Section 3 are available.
- Verify that the water supply lines (hot and cold) are correctly positioned and accessible for the thermostatic mixer.
- Confirm that the wall structure can support the weight of the shower column and withstand drilling.
5.2 Installation Steps (Overview)
Refer to the separate assembly instructions provided with your product for detailed, step-by-step guidance, including diagrams and specific measurements. A general overview includes:
- Shut off the main water supply.
- Prepare the wall for mounting, marking drilling points according to the provided template.
- Install the S-connections and thermostatic mixer, ensuring proper sealing.
- Mount the shower bar securely to the wall.
- Attach the overhead shower and hand shower with its hose.
- Connect the water supply and test for leaks and proper function.
Important: Incorrect installation can lead to water damage or product malfunction. Always follow the detailed assembly instructions and consult a professional if you encounter any difficulties.
6. Operating Instructions
Your Hansgrohe Rainfinity Shower Column offers a luxurious and efficient showering experience.
6.1 Water Flow and Temperature Control
Figure 6.1: Adjusting the thermostatic mixer for desired water temperature.
- Temperature Adjustment: Use the right knob on the thermostatic mixer to set your desired water temperature. The safety stop at 40°C prevents accidental scalding. To increase the temperature beyond 40°C, press the safety button on the knob while turning.
- Flow Control and Diverter: Use the left knob to turn the water on/off and to switch between the overhead shower and the hand shower. Turn the knob to increase or decrease the water flow.
6.2 Shower Head Selection and Spray Types
- Overhead Shower (Rainfinity 250): Provides a single, enveloping PowderRain spray.
- Hand Shower: Offers three distinct spray types: PowderRain, Intense PowderRain, and MonoRain. Switch between these spray types using the button on the hand shower itself.
Figure 6.2: The PowderRain spray delivers relaxing, micro-fine droplets.
Figure 6.3: The hand shower offers PowderRain, Intense PowderRain, and MonoRain spray types for varied showering experiences.
6.3 Hand Shower Height Adjustment
Figure 6.4: The EasySlide mechanism allows for easy height adjustment of the hand shower.
The hand shower holder features an EasySlide mechanism, allowing you to effortlessly adjust its height along the shower bar to suit individual preferences.
6.4 EcoSmart Technology
Figure 6.5: EcoSmart technology helps save water and energy.
This shower column is equipped with Hansgrohe EcoSmart technology, which reduces water consumption by up to 60% compared to conventional products, without compromising showering comfort. This contributes to lower energy costs for heating water and conserves resources.
7. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your Hansgrohe Rainfinity Shower Column.
7.1 General Cleaning
- Use only soft cloths and mild cleaning agents specifically designed for chrome or polished surfaces.
- Avoid abrasive cleaners, scouring pads, or solvents, as these can damage the finish.
- Rinse thoroughly with clean water after cleaning and dry with a soft cloth to prevent water spots.
7.2 QuickClean Feature (Limescale Removal)
Figure 7.1: QuickClean technology allows for easy removal of limescale deposits.
Both the overhead and hand showers are equipped with Hansgrohe QuickClean technology. This feature allows you to easily rub off limescale deposits from the flexible silicone nozzles with your finger. This maintains a consistent spray pattern and extends the life of your shower heads.
8. Troubleshooting
If you experience issues with your shower column, consult the following common problems and solutions. For more complex issues, contact a qualified plumber or Hansgrohe customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Low water flow | Clogged shower nozzles; low water pressure; clogged filters in mixer. | Clean shower nozzles using QuickClean. Check household water pressure. Have a plumber inspect mixer filters. |
| Inconsistent water temperature | Thermostatic cartridge issue; unbalanced hot/cold water supply. | Ensure hot and cold water supplies are stable. Contact a plumber to inspect or replace the thermostatic cartridge. |
| Leaks from connections | Loose connections; damaged seals. | Carefully check and tighten connections (do not overtighten). Replace any damaged seals. Professional assistance recommended. |
| Water not switching between showers | Diverter mechanism issue. | Contact a plumber or Hansgrohe support for inspection of the diverter. |
9. Warranty and Support
Hansgrohe products are manufactured to high-quality standards. This product comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions.
- Spare Parts: Hansgrohe guarantees the availability of spare parts for this product in the EU for 15 years from the date of purchase.
- Customer Support: For technical assistance, warranty claims, or to order spare parts, please contact your local Hansgrohe dealer or visit the official Hansgrohe website for contact information.