SANODESK EG8 Electric Height Adjustable Standing Desk User Manual

1. Important Safety Information

Please read all instructions carefully before assembly and use. Retain this manual for future reference.

• Always keep hands and fingers clear of moving parts during desk height adjustments.
• Ensure the desk is stable and securely assembled before placing items on it or using it.
• Do not exceed the maximum weight capacity of 110 lbs (50 kg). Overloading can cause damage or injury.
• The USB charging ports may temporarily pause charging when the desk height is being adjusted. Laptop charging is not supported via the integrated USB ports.
• Keep children and pets away from the desk during operation. The child lock feature should be utilized to prevent accidental adjustments.

2. Product Overview

The SANODESK EG8 is an electric height-adjustable standing desk designed for home and office use. It features a durable frame, a spacious tabletop, integrated storage, and convenient USB charging ports.

Key Features:

• Electric Height Adjustment (28.3" to 47.6")
• Four Programmable Height Presets
• Integrated USB Charging Ports (1x Type-C, 2x Type-A)
• Convenient Pull-Out Storage Drawer
• Tempered Glass Tabletop
• Industrial-Grade Steel Frame with 110 lbs Weight Capacity
• Built-in Anti-Collision Functionality

3. Setup and Assembly

The SANODESK EG8 is designed for quick and easy assembly, typically taking less than 5 minutes due to its factory-installed crossbeam design. Two people are recommended for handling the desktop during assembly.

Assembly Steps:

1. Unpack Components: Carefully remove all parts from the packaging and lay them out on a clean, flat surface. Verify all components are present according to the packing list.
2. Attach Legs to Desktop: Position the desktop upside down. Align the pre-assembled leg frames with the designated mounting points on the desktop. Secure them using the provided screws and tools. Ensure both legs are evenly installed to prevent height discrepancies during operation.
3. Connect Power Cable: Once the legs are securely attached, connect the power cable to the control box and then to a power outlet.
4. Flip Desk Upright: With assistance, carefully flip the desk upright.
5. Cable Management: Organize any loose cables using the integrated cable management features or ties to maintain a tidy workspace.

4. Operating Instructions

The SANODESK EG8 features an intuitive control panel for height adjustment and other functions.

4.1 Height Adjustment

• Raise Desk: Press and hold the Up Arrow button to raise the desk to your desired standing height.
• Lower Desk: Press and hold the Down Arrow button to lower the desk to your desired sitting height.
• The desk transitions smoothly between 28.3 inches and 47.6 inches.

4.2 Memory Presets

The desk allows you to save up to four preferred height settings.

1. Adjust the desk to your desired height using the Up/Down arrows.
2. Press the Memory (M) button. The display will flash.
3. Press one of the numbered preset buttons (1, 2, 3, or 4) within 3 seconds to save the current height to that preset. The display will confirm the save.
4. To recall a saved height, simply press the corresponding numbered preset button. The desk will automatically move to the saved position.

4.3 Child Lock Function

Activate the child lock to prevent accidental height adjustments.

• Activate Lock: Press and hold the Lock button for 3 seconds. The display will show 'LOC' to indicate the lock is active.
• Deactivate Lock: Press and hold the Lock button again for 3 seconds. The display will show the current height, indicating the lock is deactivated.

4.4 USB Charging Ports

The desk includes one Type-C and two Type-A USB ports for charging devices.

• Connect your devices to the appropriate USB port.
• Note that charging may pause during desk height adjustments.
• These ports are designed for small electronic devices and do not support laptop charging.

4.5 Anti-Collision Feature

The desk is equipped with a built-in anti-collision system to prevent damage or injury.

If the desk encounters an obstruction during upward or downward movement, it will automatically stop and reverse slightly to prevent collision.

5. Maintenance

Proper maintenance ensures the longevity and optimal performance of your SANODESK EG8.

5.1 Cleaning the Desktop

The tempered glass tabletop is easy to clean.

• Use a soft, damp cloth with a mild glass cleaner or water to wipe the surface.
• Avoid abrasive cleaners or harsh chemicals that could damage the glass or frame finish.
• The glass surface can be used with dry-erase markers for notes or brainstorming, and easily wiped clean.

5.2 Frame and Components

• Periodically check all screws and connections to ensure they are tight. Retighten if necessary.
• Wipe the steel frame with a soft, dry cloth to remove dust.
• Do not lubricate the lifting columns or motor components.

6. Troubleshooting

If you encounter issues with your SANODESK EG8, refer to the following common solutions.

6.1 Desk Not Moving / No Power

• Check if the power cable is securely plugged into both the desk's control box and the wall outlet.
• Ensure the wall outlet is functional by testing it with another device.
• Verify that the child lock is not activated (display shows 'LOC'). Deactivate it by holding the Lock button for 3 seconds.

6.2 Uneven Height Adjustment

• This can sometimes occur if the legs were not perfectly aligned during assembly. Carefully check the leg attachments and ensure all screws are tightened evenly.
• Perform a reset: Lower the desk to its lowest position. Press and hold the Down arrow button until the desk reaches its lowest point and then slightly rises and stops. This usually recalibrates the system.

6.3 USB Ports Not Charging

• Confirm the desk is powered on.
• Ensure the desk is not currently adjusting its height, as charging may pause during movement.
• Verify that the device you are trying to charge is compatible with the USB port's output specifications (e.g., not a laptop).
• Try a different USB cable or device to rule out cable/device issues.

6.4 Anti-Collision System Triggering Frequently

• Check for any obstructions under or above the desk that might be triggering the sensor.
• Ensure the desk is not overloaded beyond its weight capacity.

7. Specifications

8. Warranty Information

The SANODESK EG8 Standing Desk comes with a limited warranty. For specific details regarding warranty coverage, duration, and terms, please refer to the warranty card included with your product or contact SANODESK customer support.

9. Customer Support

For further assistance, technical support, or inquiries regarding your SANODESK EG8 Electric Height Adjustable Standing Desk, please contact SANODESK customer support. Refer to the product packaging or the official SANODESK website for contact information.