1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your FERMAX Duox Plus Digital 1W City Video Panel. To ensure safe and efficient use, please read this document thoroughly before proceeding with installation or operation. Keep this manual for future reference.
2. Safety Information
- Installation must be performed by qualified personnel in accordance with local electrical codes and regulations.
- Disconnect power before performing any installation, maintenance, or repair work.
- Do not expose the device to extreme temperatures, humidity, or direct water spray beyond its intended outdoor rating.
- Use only FERMAX approved accessories and spare parts.
- Ensure all connections are secure and properly insulated to prevent electrical hazards.
3. Package Contents
Upon unpacking, verify that all components are present and undamaged. The standard package typically includes:
- FERMAX Duox Plus Digital 1W City Video Panel
- Mounting hardware (screws, anchors)
- User Manual (this document)
- Installation template (if applicable)
If any items are missing or damaged, contact your supplier immediately.
4. Product Overview
The FERMAX Duox Plus Digital 1W City Video Panel is an advanced outdoor security and communication device designed for modern building access control. It integrates a high-quality video camera, a digital keypad for direct dialing, and robust construction materials for durability in outdoor environments.
Figure 1: Front view of the FERMAX Duox Plus Digital 1W City Video Panel. This image shows the integrated camera, speaker, digital keypad, and display screen.
Key Features:
- Digital Keypad: For direct dialing to individual units or access codes.
- Integrated Video Camera: Provides clear visual identification of visitors.
- Durable Construction: Made from Aluminium and Stainless Steel for outdoor resilience.
- Wired Connectivity: Ensures reliable power and data transmission.
- Duox Plus System Compatibility: Designed to integrate seamlessly with FERMAX Duox Plus systems.
5. Setup and Installation
The FERMAX Duox Plus Digital 1W City Video Panel is designed for wall mounting and requires wired connectivity. Professional installation is highly recommended.
5.1 Pre-Installation Checklist:
- Verify the installation location is suitable for outdoor use and provides adequate protection from extreme weather.
- Ensure necessary wiring (power and data) is available at the installation point.
- Confirm compatibility with your existing FERMAX Duox Plus system components.
5.2 Mounting Instructions:
- Carefully mark the drilling points on the wall using the provided installation template (if included).
- Drill holes and insert appropriate wall anchors.
- Secure the mounting bracket (if separate) to the wall.
- Connect the power and data cables to the panel's terminals as per the wiring diagram (refer to the detailed wiring diagram provided with the product packaging).
- Mount the video panel onto the bracket, ensuring it is securely fastened.
5.3 System Configuration:
After physical installation, the panel will need to be configured within the Duox Plus system. This typically involves assigning unit numbers and setting up access parameters. Refer to the main Duox Plus system manual for detailed configuration steps.
6. Operating Instructions
The FERMAX Duox Plus Digital 1W City Video Panel facilitates communication and access control for visitors.
6.1 Making a Call:
- A visitor approaches the panel.
- Using the digital keypad, the visitor enters the desired apartment or unit number.
- Press the "Call" button (often represented by a bell icon or similar).
- The panel will initiate a call to the corresponding indoor monitor. The integrated camera will activate, transmitting video to the indoor unit.
6.2 Receiving a Call (Indoor Unit):
When a call is initiated from the outdoor panel, the indoor monitor will ring and display the video feed from the panel. The resident can then communicate with the visitor and grant access if desired.
6.3 Access Control:
If configured, residents or authorized personnel can use specific access codes on the digital keypad to unlock the door without making a call. Refer to your system administrator for valid access codes.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your video panel.
- Cleaning: Gently wipe the panel's surface, including the camera lens and display screen, with a soft, damp cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish or electronic components.
- Inspection: Periodically check for any signs of physical damage, loose connections, or obstructions to the camera or speaker/microphone.
- Software Updates: If applicable, ensure your Duox Plus system firmware is up to date to benefit from the latest features and security enhancements. Consult FERMAX support for update procedures.
8. Troubleshooting
This section addresses common issues you might encounter with your FERMAX Duox Plus Digital 1W City Video Panel.
| Problem | Possible Cause | Solution |
|---|---|---|
| No video feed from panel | Loose or disconnected video cable; power issue; camera malfunction. | Check all wiring connections. Ensure the panel is receiving power. If the issue persists, contact technical support. |
| No audio (speaker or microphone) | Loose audio cables; speaker/microphone obstruction or damage. | Inspect audio connections. Clear any debris from speaker/microphone openings. |
| Keypad unresponsive | Power supply issue; internal fault. | Verify stable power supply. If the keypad remains unresponsive, professional service may be required. |
| Door does not unlock | Incorrect access code; faulty door release mechanism; wiring issue to door strike. | Confirm the access code is correct. Check wiring to the door release. Test the door release mechanism independently if possible. |
For issues not listed here or if troubleshooting steps do not resolve the problem, please contact FERMAX technical support.
9. Specifications
Detailed technical specifications for the FERMAX Duox Plus Digital 1W City Video Panel:
| Feature | Detail |
|---|---|
| Brand | FERMAX |
| Model | Duox Plus Digital 1W City Video Panel |
| ASIN | B0C9DVDZCM |
| Controller Type | Ring |
| Mounting Type | Wall Mount |
| Wireless Communication Technology | Wi-Fi (for system integration, not primary communication) |
| Material | Aluminium, Stainless Steel |
| Wattage | 1 watts |
| Room Type (Recommended Usage) | Outdoor Security (Hallway, Living Room, Study Room possibility for indoor units) |
| Video Capture Format | MPEG-4 |
| Package Dimensions | 14.25 x 7.87 x 2.72 inches |
| Connectivity Technology | Wired |
| Indoor/Outdoor Usage | Outdoor |
| Connectivity Protocol | Wi-Fi (for system integration) |
10. Warranty and Support
FERMAX products are manufactured to high-quality standards and are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official FERMAX website.
For technical assistance, troubleshooting, or to inquire about spare parts, please contact FERMAX customer support. You can also find more information and products on the official FERMAX Amazon store:
