1. Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Acer EK240Y H 23.8-inch Full HD VA Panel LCD Monitor. Please read this manual thoroughly before using your monitor to ensure proper and safe operation.
Front view of the Acer EK240Y H 23.8-inch Full HD Monitor, highlighting its 23.8-inch display, Full HD 1920x1080 resolution, 100Hz refresh rate, Flicker-Free technology, and 1ms VRB response time.
Banner showcasing key features of the Acer EK240Y H monitor, including its 23.8-inch display, 100Hz refresh rate, Flicker-Free technology, 1ms VRB response time, and AMD FreeSync Premium support.
2. Safety Information
Always observe the following safety precautions to prevent injury and ensure the longevity of your monitor:
- Do not expose the monitor to rain, moisture, or excessive humidity.
- Avoid placing the monitor in direct sunlight or near heat sources.
- Ensure proper ventilation around the monitor.
- Use only the power cord and adapter provided with the monitor.
- Do not attempt to service the monitor yourself. Refer all servicing to qualified service personnel.
- Keep the monitor away from strong magnetic fields.
3. Package Contents
Verify that all items are present in the package:
- Acer EK240Y H Monitor
- Monitor Stand (Base and Neck)
- Power Cord
- HDMI Cable
- User Manual (this document)
4. Setup
4.1. Physical Assembly
- Carefully remove the monitor and all components from the packaging.
- Attach the stand neck to the monitor panel. Ensure it clicks securely into place.
- Attach the stand base to the stand neck and tighten the screw at the bottom of the base.
Side profile of the Acer EK240Y H monitor, illustrating its slim design and stand attachment point.
Diagram showing the ergonomic tilt angle of -5 to 20 degrees and the wall mount compatibility of the Acer EK240Y H monitor.
4.2. Connecting Cables
Connect the necessary cables to the monitor and your computer:
- Power Cable: Connect the power cord to the monitor's power input and then to a power outlet.
- HDMI Cable: Connect one end of the HDMI cable to the HDMI port on your monitor and the other end to the HDMI port on your computer.
- VGA Cable (Optional): If using VGA, connect one end of the VGA cable to the VGA port on your monitor and the other end to the VGA port on your computer.
Rear view of the Acer EK240Y H monitor, indicating the locations of the HDMI and VGA input ports.
4.3. Initial Power On
Press the power button on the monitor. The power indicator light will illuminate, and the monitor will display the input source. If no signal is detected, ensure your computer is powered on and the correct input source is selected on the monitor.
5. Operating
5.1. On-Screen Display (OSD) Menu Navigation
The OSD menu allows you to adjust various monitor settings. Use the buttons located on the monitor (usually on the bottom right or rear) to navigate the menu:
- Press the Menu button to open the OSD.
- Use the Up/Down or Left/Right arrows to navigate through options.
- Press the Select/OK button to confirm a selection.
- Press the Exit/Back button to return to the previous menu or exit the OSD.
5.2. Adjusting Settings
Key settings you can adjust include:
- Brightness/Contrast: Adjust the overall luminance and contrast ratio of the display.
- Color Settings: Modify color temperature, gamma, and individual RGB levels.
- Input Source: Manually select between HDMI and VGA inputs.
- Refresh Rate: The monitor supports up to 100Hz refresh rate for smoother visuals. Ensure your graphics card and cable support this.
- VRB (Visual Response Boost): Reduces motion blur for fast-moving images by simulating a 1ms response time.
- AMD FreeSync: Synchronizes the monitor's refresh rate with your graphics card's frame rate to eliminate screen tearing and stuttering during gaming.
The Acer EK240Y H monitor displaying a vibrant image, with icons highlighting its 100Hz refresh rate and 1ms Visual Response Boost (VRB) for smooth performance.
A visual comparison demonstrating the effect of 1ms VRB (Visual Response Boost) in reducing motion blur, showing a clear image on the left and a blurred image on the right.
A side-by-side comparison illustrating the benefit of AMD FreeSync technology, showing a screen with tearing on the left and a smooth, tear-free image on the right.
5.3. Eye Care Features
The Acer EK240Y H monitor incorporates several features designed to reduce eye strain during prolonged use:
- Bluelight Shield: Reduces the emission of harmful blue light.
- Flickerless: Eliminates screen flickering, which can cause eye fatigue.
- Low Dimming: Allows for very low brightness levels in dark environments.
- ComfyView Display: Reduces reflections from ambient light, improving viewing comfort.
A user working on the Acer EK240Y H monitor, with icons above illustrating the BluelightShield, Flickerless, and ComfyView eye care technologies.
Graphic highlighting the 100Hz refresh rate and Flicker-Free technology of the Acer monitor, designed for a smoother viewing experience.
6. Maintenance
To keep your monitor in optimal condition:
- Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, use a monitor-specific cleaning solution applied to the cloth, not directly to the screen.
- Cleaning the Casing: Use a soft, dry cloth to wipe the monitor casing. Avoid abrasive cleaners.
- Storage: If storing the monitor for an extended period, disconnect all cables and store it in a cool, dry place, preferably in its original packaging.
7. Troubleshooting
If you encounter issues with your monitor, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on screen | Power cable disconnected; Video cable disconnected; Incorrect input source selected. | Check power and video cable connections; Press the input source button to cycle through inputs. |
| Image is blurry or distorted | Incorrect resolution; Loose video cable. | Set display resolution to 1920 x 1080; Reconnect video cable securely. |
| Screen flickering | Refresh rate mismatch; External interference. | Ensure refresh rate is set to 100Hz in display settings; Move monitor away from other electronic devices. |
| No sound (if applicable) | Volume too low; Incorrect audio output selected on PC. | Adjust monitor volume; Select monitor as audio output device on your computer. |
8. Specifications
| Feature | Specification |
|---|---|
| Model | UM.QE1SI.H01 |
| Screen Size | 23.8 Inches (60.4 cm) |
| Panel Type | VA Panel LCD with LED Back Light |
| Resolution | Full HD (1920 x 1080) |
| Refresh Rate | 100Hz |
| Response Time | 1ms VRB (Visual Response Boost) |
| Brightness | 250 Nits |
| Viewing Angle | 178° / 178° |
| Connectivity | 1 x HDMI, 1 x VGA |
| Tilt Angle | -5° to 20° |
| Wall Mount | Yes (VESA compatible) |
| Eye Care Features | Bluelight Shield, Flickerless, Low Dimming, ComfyView |
| Dimensions (LxWxH) | 18.11 x 55.09 x 39.29 cm |
| Weight | 2.9 kg |
Diagram illustrating the 1920x1080 pixel resolution, defining the Full HD display capability of the monitor.
9. Warranty and Support
Your Acer EK240Y H monitor comes with a 3-year on-site warranty. For technical assistance, warranty claims, or customer service, please use the following contact information:
- Phone Support: 1800-11-4100
- Customer Self-Service: Visit www.acer.com > Support > Repairs
- Chat Support: Visit www.acer.com > Support > Chat support
- WhatsApp Support: 6366800400
Live agent support is available from Monday to Saturday, 9 AM to 6 PM, excluding public holidays.
Image detailing Acer's after-sales support options for monitors, including phone, self-service website, chat, and WhatsApp contact information.
