Epson ES-C220
Epson WorkForce ES-C220 Compact Desktop Document Scanner User Manual
Model: ES-C220 | Brand: Epson
1. Introduction
The Epson WorkForce ES-C220 is a compact and efficient desktop document scanner designed for both home and office environments. It offers advanced features to streamline document management, including high-speed two-sided scanning and versatile document handling.
Key Features:
- Ultra-Compact Design: Saves significant desk space, making it suitable for various workspaces.
- Quick Two-Sided Scanning: Single-step technology captures both sides of a document in one pass, achieving speeds of up to 30 ppm/60 ipm.
- Automatic Document Feeder (ADF): A robust 20-page ADF allows for efficient batch scanning of multiple documents.
- Versatile Document Handling: Scans a wide range of document types, from standard paper to cards and passports, using a flexible scan path.
- Intelligent Image Adjustments: Features automatic cropping, blank page deletion, background removal, dirt detection, paper skew correction, and staple protection for optimal image quality.
- Epson ScanSmart Software: Intuitive software for easy scanning, previewing, emailing, and uploading scans, with automatic file name suggestion and OCR capabilities.

Figure 1.1: The Epson WorkForce ES-C220 Compact Desktop Document Scanner in operation, feeding a document.

Figure 1.2: The compact design of the ES-C220 scanner, shown on a desk next to a laptop, highlighting its space-saving footprint.
2. What's Included
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact Epson support.
- Epson WorkForce ES-C220 Compact Desktop Document Scanner
- AC Adapter and Power Cable
- USB Cable
- Start Here Poster (Quick Setup Guide)

Figure 2.1: All components included with the Epson WorkForce ES-C220 scanner.
3. Setup Guide
3.1 Physical Setup
- Unpack the Scanner: Carefully remove the scanner and all accessories from the packaging.
- Choose a Location: Place the scanner on a stable, flat surface near your computer and a power outlet. Ensure adequate space for document feeding and ejection.
- Connect Power: Connect the AC adapter to the scanner's power port and then plug the power cable into a wall outlet.
- Connect to Computer: Use the provided USB cable to connect the scanner to an available USB port on your computer.
- Open Document Feeder: Lift the document feeder cover and extend the input and output trays as needed for your documents.
3.2 Software Installation
The Epson ScanSmart software is essential for operating your scanner and accessing its full features. An internet connection is required for download and installation.
- Download Software: Visit the official Epson support website for the ES-C220 model. Locate and download the latest version of Epson ScanSmart software for your operating system (Windows PC or Mac).
- Run Installer: Double-click the downloaded installer file and follow the on-screen prompts to complete the installation.
- Restart Computer: It is recommended to restart your computer after installation to ensure all drivers and software components are properly loaded.
- Launch ScanSmart: Once installed, launch the Epson ScanSmart application from your desktop or applications folder.

Figure 3.1: The scanner set up and connected to a laptop, illustrating a typical workspace configuration.
4. Operating the Scanner
4.1 Loading Documents
- Prepare Documents: Ensure documents are free of staples, paper clips, or any obstructions. Fan the edges to prevent misfeeds.
- Adjust Guides: Adjust the paper guides in the Automatic Document Feeder (ADF) to fit the width of your documents.
- Load Documents: Place up to 20 pages into the ADF, face-down and top-edge first. The scanner supports various sizes, from 2" x 2" to 8.5" x 120".

Figure 4.1: A document loaded into the Automatic Document Feeder (ADF) of the ES-C220 scanner, ready for scanning.
4.2 Initiating a Scan
You can initiate a scan directly from the scanner's control panel or through the Epson ScanSmart software.
- From Scanner: Press the Scan button on the scanner's control panel. The ScanSmart software will automatically launch on your connected computer and begin the scanning process.
- From ScanSmart Software: Open the Epson ScanSmart application on your computer. Select your desired scan settings (e.g., color, grayscale, resolution, single-sided/double-sided) and click the "Scan" button within the software interface.
4.3 Using Epson ScanSmart Software
Epson ScanSmart provides a user-friendly interface for managing your scanned documents.
- Preview and Edit: After scanning, you can preview the images, rotate, reorder, or delete pages as needed.
- Save Options: Save your scans to various formats (e.g., PDF, JPEG) and locations on your computer. The software can suggest automatic file names for streamlined management.
- Cloud Integration: Directly upload scanned documents to popular cloud services such as Google Drive, Dropbox, Evernote, and OneDrive.
- OCR (Optical Character Recognition): Convert scanned documents into searchable and editable text files.

Figure 4.2: The Epson ScanSmart software interface demonstrating options for exporting scanned data to various cloud services.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your scanner.
- Cleaning the Scanner:
- Turn off the scanner and disconnect the power cable before cleaning.
- Use a soft, lint-free cloth dampened with water or a mild, non-abrasive cleaner to wipe the exterior of the scanner.
- Gently wipe the glass scanning surface and rollers with a clean, dry, lint-free cloth. Avoid using alcohol or harsh solvents.
- Firmware Updates: Periodically check the Epson support website for any available firmware updates for your scanner. Keeping the firmware updated can improve performance and resolve potential issues.
6. Troubleshooting
This section addresses common issues you might encounter with your Epson WorkForce ES-C220 scanner.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner not detected by computer. | Loose USB connection, scanner in sleep mode, driver issue. |
|
| Scanned images are blurry or have lines. | Dirty scanning glass or rollers, incorrect resolution setting. |
|
| Documents are jamming in the ADF. | Documents not properly aligned, too many pages, paper too thick/thin. |
|
| Difficulty saving or naming files in ScanSmart. | Software configuration, operating system limitations. |
|
For more detailed troubleshooting, refer to the comprehensive help section within the Epson ScanSmart software or visit the official Epson support website.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | WorkForce ES-C220 |
| Item Model Number | B11B272202 |
| Scanner Type | Document Scanner (Compact Desktop) |
| Scanning Speed | Up to 30 ppm / 60 ipm (Black-and-White, Grayscale, Color Mode at 300 dpi) |
| Automatic Document Feeder (ADF) Capacity | 20 pages |
| Maximum Document Size | 8.5" x 120" |
| Minimum Document Size | 2" x 2" |
| Optical Resolution | 300 dpi |
| Connectivity | USB |
| Product Dimensions (D x W x H) | 4.1" x 11.7" x 4.9" |
| Item Weight | 3.85 pounds |
| Power Consumption | 10 watts |
8. Warranty and Support
Epson provides comprehensive support for its products. For detailed warranty information, product registration, and technical assistance, please visit the official Epson support website.
You can typically find support resources, FAQs, driver downloads, and contact information at epson.com/support.
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