MLILY EGOHOME 14-inch Twin XL Memory Foam Mattress Instruction Manual

Important Safety Information

• Keep the mattress away from open flames and other ignition sources.
• Do not jump on the mattress, as this may cause damage to the internal structure and void the warranty.
• Ensure proper ventilation during the initial expansion period to dissipate any new foam odor.
• This mattress is CertiPUR-US Certified, indicating it is made without ozone depleters, PBDEs, TDCPP, TCEP flame retardants, mercury, lead, other heavy metals, formaldehyde, and phthalates regulated by the CPSC. It also has low VOC (Volatile Organic Compound) emissions for indoor air quality.
• The mattress fabrics have been independently safety evaluated to comply with CertiPUR-US Certification.
• Note: There is no trial period for this product. Opened mattresses cannot be returned unless they are defective or damaged during delivery.

Product Overview

Key Features

• Comfortable & Breathable: Features a quality cover with graphene fabric for enhanced breathability and cooling. The non-fiberglass inner fabric is designed for skin comfort.
• Material & Construction: This mattress offers a medium feel, composed of a copper gel-infused AEROFUSION memory foam layer and a flex support base foam. It conforms to the body to relieve pressure.
• Expertly Packaged & Easy Set Up: Compressed and rolled into a compact box for convenient shipping and placement. Expands to original shape within 12 hours.
• Bed Mattress Compatible with Most Bed Frames: Designed to fit various bed frames including fundation, slatted platform, box spring, flat platform bed, bunk bed, and can also be used on the floor.

Mattress Layers

The MLILY EGOHOME mattress is constructed with multiple layers for optimal support and comfort:

• Cooling Graphene Technology Cover: Provides a comfortable sleeping surface.
• Fiberglass-Free FR Inner Cover: Offers a safe and effective flame retardant layer.
• Ventilated Copper Gel Infused AEROFUSION Memory Foam: Regulates moisture and odor, reducing the risk of skin disease and ensuring a cleaner sleep environment.
• AdaptiFoam Layer: Boosts breathability and air flow for cooler sleep and supportive comfort.
• Liquid Gel Flex Foam: Helps keep the sleeper cooler and circulates air through the foam layers.
• Flex Support Base Foam: Supports the neck, shoulder, and waist, promoting body relaxation. Offers medium firmness suitable for various sleepers.

Setup Instructions

Unboxing and Expansion

Follow these steps to properly unbox and set up your new MLILY EGOHOME mattress:

1. Prepare the Area: Place the compressed mattress box in the room where it will be used. Ensure there is enough space for the mattress to expand.
2. Remove from Box: Carefully remove the rolled mattress from its shipping box.
3. Position the Mattress: Place the rolled mattress onto your chosen bed frame or a flat, clean surface.
4. Remove Packaging: Carefully cut and remove the outer plastic packaging. Avoid using sharp objects that could damage the mattress fabric. The mattress will begin to decompress.
5. Allow for Expansion: Allow the mattress at least 12 hours to fully expand to its original shape and size. Any new foam odor should dissipate during this time. Ventilation in the room can assist this process.

Operating Instructions

Mattress Compatibility

The MLILY EGOHOME mattress is designed to be compatible with a variety of bed bases and frames. Ensure your chosen base provides adequate support to maintain the mattress's integrity and performance.

• Fundation: A solid foundation provides even support.
• Slatted Platform: Ensure slats are no more than 3 inches apart to prevent sagging.
• Box Spring: A traditional box spring can be used, provided it is in good condition and offers firm support.
• Flat Platform Bed: A solid, flat platform is ideal for consistent support.
• Bunk Bed: Compatible with bunk beds that accommodate a 14-inch mattress height.
• Floor: Can be placed directly on a clean, dry floor.

Initial Use

After the mattress has fully expanded (typically within 12 hours), it is ready for use. The medium feel of the mattress is designed to provide a balanced combination of support and comfort. It may take a few nights for your body to adjust to the new mattress.

Maintenance and Care

Proper care will extend the life and performance of your MLILY EGOHOME mattress:

• Rotation: Rotate the mattress 180 degrees head-to-foot every 3-6 months. This helps ensure even wear and prolongs the mattress's lifespan.
• Mattress Protector: Use a high-quality mattress protector to guard against spills, stains, and allergens.
• Spot Cleaning: For minor spills or stains, spot clean immediately using a mild detergent and a slightly damp cloth. Blot the area gently; do not rub vigorously. Avoid saturating the mattress with liquid. Allow the area to air dry completely before covering.
• Ventilation: Periodically remove bedding and allow the mattress to air out for a few hours. This helps maintain freshness and prevents moisture buildup.
• Inner Cover: The inner fiberglass-free cover is an integral part of the mattress's safety features. Do not remove it.
• Avoid Excessive Force: Do not bend, fold, or jump on the mattress, as this can damage the internal foam layers.

Troubleshooting

Common Issues and Solutions

• Odor upon Unboxing:
  Issue: A slight, new foam odor is present after unboxing.
  Solution: This is normal for compressed foam mattresses. Ensure the room is well-ventilated and allow the mattress at least 12 hours to fully expand. The odor should dissipate naturally.
• Mattress Not Fully Expanding:
  Issue: The mattress does not appear to reach its full 14-inch height or shape.
  Solution: Verify that all plastic packaging has been completely removed. Allow more time for expansion, especially in cooler environments, as temperature can affect foam decompression. Ensure the mattress is on a flat surface.
• Discomfort or Firmness Perception:
  Issue: The mattress feels too firm or too soft, or you experience discomfort.
  Solution: The MLILY EGOHOME mattress has a medium feel. It can take several weeks for your body to adjust to a new mattress. Ensure your bed frame provides adequate and even support. If discomfort persists after an adjustment period, review your sleeping position and pillow choice.
• Sagging or Indentations:
  Issue: Visible sagging or indentations appear on the mattress surface.
  Solution: Ensure the mattress is placed on a supportive and flat foundation. Rotate the mattress regularly as recommended in the Maintenance section. If sagging exceeds normal body impressions and is within the warranty terms, contact customer support.

Specifications

Warranty and Support

10-Year Limited Warranty

The MLILY EGOHOME 14-inch Twin XL Memory Foam Mattress is backed by a 10-year limited warranty. This warranty covers manufacturing defects in materials and workmanship. Please retain your proof of purchase. For full details regarding coverage, exclusions, and how to make a claim, refer to the complete warranty document provided with your purchase or contact MLILY customer support.

Customer Support

For any questions, concerns, or assistance with your MLILY EGOHOME mattress, including warranty claims, please contact our U.S.-based customer support team. Contact information can typically be found on the product packaging or the MLILY official website.

Important Note: As stated in the safety information, there is no trial period for this mattress. Opened mattresses cannot be returned unless they are found to be defective or damaged upon delivery.