Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your CASAINC 12 Inch Rain Shower Head with Handheld Thermostatic Shower System. Please read this manual thoroughly before installation and use to ensure proper function and safety.
The CASAINC shower system features a 12-inch square rain shower head, a 3-mode handheld shower, and 6 massage body jets. It incorporates a French Vernet thermostatic valve for consistent temperature control and includes an air-in technology for water efficiency.
Product Components
The CASAINC 12 Inch Rain Shower Head with Handheld Thermostatic Shower System includes the following main components:
- 12-inch Square Rain Shower Head (304 stainless steel)
- Handheld Shower (304 stainless steel)
- 6 Massage Body Jets (Brass)
- 1.5m Hose (stainless steel)
- 3-function Thermostatic Control Valve (Zinc-alloy)
- Hand Socket (stainless steel)
- Trim kit

Figure 1: Overview of the CASAINC 12 Inch Rain Shower Head with Handheld Thermostatic Shower System components.
Safety Information
Please observe the following safety precautions during installation and operation:
- Ensure water supply is turned off before beginning any installation or maintenance.
- Consult a qualified plumber if you are unsure about any installation steps.
- The thermostatic valve is preset to 100℉/38℃ to prevent scalding. Do not bypass this safety feature.
- Verify all connections are secure and leak-free before turning on water supply.
Setup and Installation
Pre-Installation Checklist
- Confirm all components are present and undamaged.
- Gather necessary tools: wrench, pipe sealant, measuring tape, level, drill, screwdriver.
- Ensure adequate water pressure (dynamic water pressure 3 BAR recommended).
Installation Steps
- Prepare Wall Cavity: Create a suitable opening in the wall for the thermostatic control valve. The system features a split concealed box design to facilitate installation.
- Install Thermostatic Valve: Mount the thermostatic control valve securely within the wall cavity. Ensure it is level and properly aligned. The French Vernet thermostatic valve core is designed for durability.
- Connect Water Lines: Connect hot and cold water supply lines to the designated inlets on the thermostatic valve. Use appropriate pipe sealant to prevent leaks.
- Install Shower Head Arm: Securely install the shower head arm into the wall, ensuring it is properly anchored and sealed. The 12-inch square rain shower head offers 360° rotation.
- Install Body Jets: Install the 6 massage body jets at desired heights and positions on the wall. These brass body jets feature 18 holes and adjustable angles.
- Install Handheld Shower and Hose: Mount the hand socket and connect the 1.5m stainless steel hose to the handheld shower.
- Connect All Outlets: Connect the shower head, body jets, and handheld shower to their respective outlets on the thermostatic valve.
- Test for Leaks: Slowly turn on the main water supply and check all connections for leaks. Address any leaks immediately.
- Install Trim Kit: Once all connections are secure and tested, install the decorative trim kit over the valve and wall openings.

Figure 2: Split Concealed Box Design for Thermostatic Valve Installation.

Figure 3: 12-inch Shower Head with 360° Rotation.

Figure 4: Detail of the 6-piece Body Jet.
Operating Instructions
Temperature Control
The thermostatic control valve maintains a constant water temperature. The default preset temperature is 100℉/38℃. To adjust the temperature, press the safety button on the thermostatic handle and rotate to your desired setting. The system is designed to prevent sudden temperature fluctuations.

Figure 5: Smart Thermostatic Control Panel.
Function Selection
The system offers three distinct spray patterns which can be used individually or simultaneously:
- Rainfall Shower Head: Provides a wide, gentle rain-like spray.
- Handheld Shower: Features 3 modes: Rainfall, Mist, and Rainfall+Mist. Adjust by rotating the head or pressing a button on the handheld unit.
- Massage Body Jets: Directable jets for a targeted massage experience.
Use the control knobs on the valve panel to select and activate the desired functions. The system allows for multiple functions to operate concurrently.

Figure 6: Handheld Shower Adjustable Functions.
Maintenance
Cleaning
- Clean the matte black finish with a soft cloth and mild soap. Avoid abrasive cleaners or harsh chemicals that can damage the finish.
- Regularly wipe down shower nozzles to prevent mineral buildup. For stubborn deposits, use a vinegar solution.
Thermostatic Valve Care
The French Vernet thermostatic valve is designed for long-term reliability. No specific user maintenance is typically required for the internal mechanism. If temperature control issues arise, consult the troubleshooting section or a professional.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Pressure | Clogged shower head/jets; insufficient main water pressure; kinked hose. | Clean nozzles; check household water pressure; straighten hose. |
| Inconsistent Water Temperature | Thermostatic valve issue; unbalanced hot/cold supply. | Ensure proper hot/cold supply; contact professional if problem persists. |
| Leaks at Connections | Loose fittings; insufficient pipe sealant. | Tighten connections; reapply pipe sealant if necessary. |
| No Water from a Specific Outlet | Outlet selector not fully engaged; blockage in the line. | Ensure selector knob is correctly positioned; check for blockages. |
Specifications
- Model Number: EB-1
- Brand: CASAINC
- Material: Aluminum (main body), Brass (handle, body jets), 304 Stainless Steel (shower head, handheld, hose)
- Finish: Matte Black
- Installation Method: Wall-Mounted
- Number of Handles: 1 (Thermostatic Control)
- Shower Head Size: 12 inches (Square)
- Handheld Shower Modes: Rainfall, Mist, Rainfall+Mist
- Body Jets: 6 pieces, Brass, 18 holes, 360° adjustable angle
- Hose Length: 1.5 meters
- Dynamic Water Pressure: 3 BAR recommended
- Maximum Flow Rate: 30 L/min
- Preset Temperature: 100℉/38℃
- Product Dimensions: 30.48 x 30.48 x 100 cm
- Item Weight: 9.21 kg
- UPC: 738056130258
Warranty Information
The CASAINC 12 Inch Rain Shower Head with Handheld Thermostatic Shower System comes with a 365 Day Warranty from the date of purchase. This warranty covers manufacturing defects and material flaws under normal use and service. It does not cover damage resulting from improper installation, misuse, abuse, accident, or unauthorized repairs.
For warranty claims, please retain your proof of purchase and contact CASAINC customer support.
Customer Support
If you have any questions, require technical assistance, or need to report an issue with your CASAINC shower system, please contact our customer support team. Refer to the product packaging or the CASAINC official website for the most current contact information.
For common inquiries, please visit the CASAINC Brand Store on Amazon.





