Introduction
The SIMO Solis 5G WiFi Mobile Hotspot Device provides reliable and secure internet connectivity for users at home or while traveling. This portable device offers 5G speeds, multi-carrier network access across 140+ countries, and the ability to connect up to 16 devices simultaneously. It includes a built-in power bank and a Lifetime Data plan, ensuring you stay connected with ease.
Image: Front view of the SIMO Solis 5G Mobile Hotspot Device with a "Lifetime Data (1GB/Month)" card.
Setup
Setting up your SIMO Solis 5G device is a straightforward process designed for quick connectivity.
- Charge the Device: Before initial use, ensure your Solis 5G hotspot is fully charged using the provided USB-C cable.
- Download the Solis App: Download the official Solis app from your device's app store (available for both Android and iOS).
- Register Your Device: Open the Solis app and follow the on-screen instructions to create an account and register your Solis 5G hotspot. This typically involves scanning a QR code displayed on the device's screen or entering a serial number.
- Choose Your WiFi Plan: Once registered, you can activate your included Lifetime Data plan (1GB/month) or explore additional data options such as monthly plans, pay-as-you-go GB plans, or daily passes, directly through the app or the Solis website.
- Connect Your Devices: Turn on your Solis 5G hotspot. On your smartphone, laptop, or other Wi-Fi enabled device, search for available Wi-Fi networks and select the network name (SSID) broadcast by your Solis device. Enter the password displayed on the hotspot's screen.
Image: Visual guide illustrating the four steps to set up and use the Solis hotspot: Grab, Register, Choose WiFi Plan, and Enjoy WiFi.
Operating Instructions
The SIMO Solis 5G hotspot is designed for seamless and flexible internet access.
- Automatic Network Selection: The device utilizes SignalScan™ technology to automatically connect to the best available 4G/5G carrier in your location, ensuring optimal speed and reliability.
- Global Coverage: Access the internet in over 140 countries through a network of more than 300 carriers, eliminating the need for local SIM cards or roaming fees.
- Multiple Device Connectivity: Share your Wi-Fi connection with up to 16 devices simultaneously, including smartphones, tablets, laptops, and other Wi-Fi enabled gadgets.
- Lifetime Data Plan: Your device includes 1GB of high-speed global data per month for the lifetime of the unit. This data resets monthly and provides a consistent baseline for connectivity.
- Flexible Data Options: Purchase additional data as needed through the Solis app or website. Options include global or local data plans, available as subscriptions, pay-as-you-go gigabytes, or daily passes.
- Power Bank Functionality: The Solis 5G device features a built-in power bank, allowing you to charge your other mobile devices on the go. Connect your device to the hotspot using a compatible USB cable.
- Battery Life: The device offers up to 24 hours of battery life on a single charge, providing extended connectivity for your travels or daily use.
Image: A world map highlighting global coverage with 300+ carriers and internet access in 140+ countries, emphasizing no locked-in contract and no SIM required.
Image: Infographic detailing key benefits of the Solis 5G hotspot, including safe connections, 24/7 support, domestic/abroad use, device charging, flexible plans, best connection location, and lifetime data.
Maintenance
Proper maintenance ensures the longevity and optimal performance of your SIMO Solis 5G hotspot.
- Charging: Recharge the device regularly using the provided USB-C cable and a compatible power adapter. Avoid using damaged cables or chargers.
- Software Updates: Periodically check for firmware updates through the Solis app or the device's interface. Keeping the firmware updated ensures access to the latest features, performance improvements, and security enhancements.
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid using liquid cleaners or abrasive materials, which can damage the device.
- Storage: When not in use for extended periods, store the device in a cool, dry place away from direct sunlight and extreme temperatures.
- Environmental Protection: While the device has a ruggedized design with an IP54 rating for protection against drops and debris, avoid exposing it to excessive moisture, dust, or extreme physical impact.
Troubleshooting
If you encounter issues with your SIMO Solis 5G hotspot, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No Internet Connection | No active data plan, weak signal, device error. |
|
| Slow Internet Speed | Network congestion, weak signal, too many connected devices. |
|
| Cannot Connect to Wi-Fi | Incorrect password, device not broadcasting Wi-Fi, Wi-Fi disabled. |
|
| Solis App Not Working | App compatibility issues, outdated app version, temporary glitch. |
|
| Daily Pass Annoyances (Travel) | Daily passes require expiration before new activation. |
|
Specifications
| Feature | Detail |
|---|---|
| Brand | SIMO |
| Model Name | 5G (Solis 5G) |
| Item Model Number | 000-1 |
| Connectivity Technology | 5G |
| Wireless Communication Standard | 802.11ax |
| Frequency Band Class | Dual-Band |
| Frequency | 5 GHz |
| Special Feature | Access Point Mode |
| Compatible Devices | Smartphone (and other Wi-Fi enabled devices) |
| Recommended Uses For Product | Home, Travel, Remote Work |
| Batteries | 1 Lithium Ion battery required (included) |
| Included Components | Battery pack |
| Item Weight | 1.12 pounds |
| Package Dimensions | 7.68 x 5.43 x 2.05 inches |
| Country of Origin | China |
Warranty Information
Specific warranty details for the SIMO Solis 5G WiFi Mobile Hotspot Device are typically provided with your product packaging or can be found on the official SIMO website. Please refer to these resources for comprehensive warranty terms and conditions.
Support
For further assistance or inquiries regarding your SIMO Solis 5G device, please utilize the following resources:
- Solis App: The Solis app is your primary tool for managing your device, monitoring data usage, and purchasing additional data plans.
- Online User Guide: A detailed user guide in PDF format is available for download: SIMO Solis 5G User Guide (PDF).
- SIMO Brand Store: Visit the official SIMO store for product information, FAQs, and support options: SIMO Store on Amazon.
- Customer Support: SIMO offers 24/7 customer support to assist with any technical issues or questions you may have. Contact information can be found on the official SIMO website or through the Solis app.
Official Product Videos
No official product videos from the seller are available for embedding at this time. Please refer to the user guide or contact customer support for visual assistance.
