SANODESK EP1
SANODESK Single Motor 2 Stage Electric Height Adjustable Standing Desk Frame User Manual
Model: EP1 | Brand: SANODESK
Introduction
Thank you for choosing the SANODESK Single Motor 2 Stage Electric Height Adjustable Standing Desk Frame. This manual provides detailed instructions for the assembly, operation, maintenance, and troubleshooting of your new desk frame. Please read this manual thoroughly before assembly and use to ensure proper function and safety. This product is designed to provide a versatile and ergonomic workspace, allowing seamless transitions between sitting and standing positions.
Safety Information
Please observe the following safety precautions to prevent injury or damage to the product:
- Ensure all components are securely fastened before use.
- Keep children and pets away from the desk during operation.
- Do not overload the desk. The maximum load capacity is 176 lbs (80 kg).
- Avoid placing liquids directly on the control panel or motor components.
- Do not disassemble or modify the motor or control system. Contact customer support for service.
- Ensure there are no obstructions in the desk's path during height adjustment.
- Disconnect power before cleaning or performing maintenance.
Package Contents
Verify that all parts are present before beginning assembly:
- Lifting Columns (2)
- Desk Feet (2)
- Crossbeam (1)
- Supporting Plates (2)
- Motor with Keypad (1)
- Power Plug (1)
- Transmission Rod (1)
- Coupling (1)
- Spanner (1)
- Hook (1)
- Assembly Hardware (Screws, Allen Wrench)
Note: Desk board is not included and must be purchased separately.

Image: All components of the SANODESK Electric Standing Desk Frame, including legs, crossbeam, motor, and control panel.
Assembly & Installation
Follow these steps carefully for proper assembly. It is recommended to have two people for assembly.
Video: Official SANODESK Standing Desk Installation Guide. This video provides a visual walkthrough of the entire assembly process.
Step 1: Insert the Coupling into the Motor
Carefully insert the coupling into the motor. Ensure the coupling is oriented correctly as shown in the diagram to avoid damage.
Step 2: Insert the Motor and Right Column
Attach the motor assembly to the right lifting column. Secure it using the provided screws and Allen wrench. Pay close attention to the motor's direction during installation.
Step 3: Install the Crossbeam
Connect the crossbeam to the lifting columns. Align the three protrusions on the lifting column with the corresponding holes in the crossbeam. Secure with screws.
Step 4: Install the Support Plates
Attach the two support plates to the top of the lifting columns. These plates will provide the mounting surface for your desk board.
Step 5: Install the Desk Feet
Secure the desk feet to the bottom of each lifting column using the provided hardware. Ensure they are firmly attached for stability.
Step 6: Adjust the Crossbeam
Adjust the length of the crossbeam to fit your desired tabletop size. Ensure the distance from the edge of the tabletop to the leg is approximately 200mm (8 inches) on both sides for optimal stability.

Image: Diagram illustrating how the desk frame can accommodate various tabletop sizes, with minimum and maximum dimensions.
Step 7: Install Table Board
Place your chosen desk board onto the support plates. Secure the desk board to the frame using appropriate screws (not included with the frame, prepared by customer). It is recommended to pre-drill pilot holes if your tabletop material requires it.

Image: A white SANODESK frame with a white tabletop, illustrating the installed control panel and optional headphone hook. Note that the desk board is sold separately.
Step 8: Install the Transmission Rod
Insert the transmission rod, connecting the motor to the other lifting column. Ensure it is fully seated and aligned.
Step 9: Tighten the Transmission Rod Nut
Use the spanner to tighten the nut on the transmission rod, securing it in place.
Step 10: Install the Keypad
Mount the keypad to the underside of your desk board in a convenient location using the provided screws. Connect the keypad cable to the motor control unit.
Step 11: Install the Hook
Optionally, install the side storage hook to the underside of the desk board for hanging headphones or other accessories.

Image: Close-up view of the convenient side storage hook, ideal for headphones or bags.
Operating Instructions
LED Memory Control Panel
The desk features an intuitive LED memory control panel for easy height adjustment and preset storage.
- Up/Down Buttons: Press and hold to continuously adjust the desk height. Release to stop at the desired height.
- Memory Presets (1, 2, 3, 4): To save a height, adjust the desk to your preferred position, then press the 'M' button followed by the desired number button (1-4). The height is now saved. To recall a saved height, simply press the corresponding number button.
Electric Lifting System
The desk's electric lifting system allows for smooth and quiet height transitions.
- Height Range: The desk can be adjusted from a minimum height of 28.1 inches (71.4 cm) to a maximum height of 45.7 inches (116.1 cm).
- Smooth Operation: The single motor system ensures a stable and consistent lift, preventing wobbling during adjustment.
- Load Capacity: The desk frame can support up to 176 lbs (80 kg), suitable for multiple monitors and office equipment.

Image: Visual representation of the desk's adjustable height range, from 28.1 inches to 45.7 inches.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your SANODESK frame.
- Cleaning: Wipe the frame surfaces with a soft, damp cloth. Avoid abrasive cleaners or harsh chemicals. The powder-coated finish is waterproof and rustproof.
- Cable Management: Periodically check that all cables are securely connected and not pinched or tangled.
- Fasteners: Occasionally inspect all screws and bolts to ensure they remain tight. Retighten if necessary.
- Motor Care: The motor is designed for long-term use and generally requires no special maintenance. Keep the area around the motor free from dust and debris.
Troubleshooting
If you encounter any issues with your desk frame, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Desk does not move or respond to controls. | Power cable disconnected; control panel cable loose; motor malfunction. | Check all cable connections. Ensure power is supplied. If issue persists, contact customer support. |
| Desk moves unevenly or makes unusual noises. | Uneven load; loose fasteners; obstruction. | Redistribute weight evenly. Check and tighten all screws. Remove any obstructions. |
| Height presets are not working. | Incorrect saving procedure; temporary glitch. | Re-save the desired height by pressing 'M' then the number button. Disconnect and reconnect power to reset. |
| Desk stops moving unexpectedly. | Overload protection activated; collision detection activated. | Reduce load on the desk. Check for obstructions. Wait a few minutes for the motor to cool down if it was continuously operated. |
Specifications
| Feature | Detail |
|---|---|
| Brand | SANODESK |
| Model Number | EP1 |
| Color | White |
| Product Dimensions | 30"D x 60"W x 24.6"H (Frame Only) |
| Minimum Height | 28.1 Inches (71.4 cm) |
| Maximum Height | 45.7 Inches (116.1 cm) |
| Maximum Weight Recommendation | 176 Pounds (80 kg) |
| Base Material | Alloy Steel |
| Finish Type | Powder Coated |
| Motor Type | Single Motor |
| Assembly Required | Yes |
| Recommended Number of People for Assembly | 2 |
Warranty & Support
SANODESK is committed to your satisfaction. If you encounter any problems with your product, please refer to the following information:
- Warranty: This product comes with a Limited Warranty. Please refer to your purchase documentation for specific terms and conditions.
- Return Policy: A 30-day return or exchange service is available if you encounter problems upon receiving or using the product.
- Customer Service: For assistance, please contact SANODESK customer service through your order page on Amazon. We are ready to offer assistance.
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