Introduction
Thank you for purchasing the Ameriwood Home Mateo 30-Inch Electric Fireplace with Mantel and Shelf. This manual provides essential information for the safe assembly, operation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.

Image: The Ameriwood Home Mateo Electric Fireplace, featuring a black finish with a natural wood-look mantel, integrated into a modern living space. The fireplace displays a realistic flame effect, and the lower shelf holds decorative items.
Important Safety Information
To reduce the risk of fire, electric shock, or injury, always follow these basic precautions:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Always unplug the heater when not in use.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
- Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to off, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- All electrical heaters have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Package Contents
Please verify that all components are present and undamaged before assembly. If any parts are missing or damaged, do not proceed with assembly. Contact customer support for assistance.
- Electric Fireplace Insert (23-inch)
- Mantel and Shelf Unit (unassembled)
- Remote Control
- Hardware Pack for Assembly
- Wall Anchor Kit (for safety)
- Instruction Manual
Setup and Assembly
Assembly typically requires two adults. Ensure you have adequate space and the necessary tools (e.g., screwdriver) before beginning. Follow the step-by-step instructions provided in the separate assembly guide included with your product. The fireplace mantel ships flat and requires assembly.

Image: A rear view of the fireplace mantel during assembly, illustrating the internal construction and the placement of the electric fireplace insert. The power cord is visible, designed to plug into a standard wall outlet.
Dimensions

Image: A diagram detailing the product dimensions. The overall dimensions are 29.7 inches wide, 9.7 inches deep, and 45.2 inches high. A human figure (5'10" or 70") is shown next to the fireplace for visual scale.
- Assembled Dimensions: 29.69" W x 9.72" D x 45.24" H
- Weight Limit (Top): 10 lbs.
- Weight Limit (Bottom Shelf): 30 lbs.
- Ensure the unit is placed on a stable, level surface.
- Utilize the provided wall anchor kit to secure the fireplace to a wall, preventing accidental tipping.
Operating Instructions
Your electric fireplace can be operated using the included remote control or the touch panel buttons located on the unit.

Image: A close-up front view of the electric fireplace insert, showing the digital display and control buttons above the realistic log and flame effect. The heat vent is also visible.
Remote Control Functions
The remote control allows convenient adjustment of all fireplace settings.
- Power Button (Red): Turns the fireplace ON or OFF.
- Flame Button: Cycles through different flame brightness settings (L1, L2, L3, L4) and can turn off the flame effect.
- Heat Button: Activates or deactivates the heating function.
- Temperature Up/Down Buttons: Adjusts the desired room temperature (range 64°F-82°F).
- Timer Button: Sets an automatic shut-off timer (30 minutes, 1-6 hours).
Flame and Heat Features
- The realistic log and flame effect uses long-lasting LED technology.
- Flame effects can be used independently without the heating function, providing ambiance in any season.
- The 23-inch fireplace insert can warm rooms up to 400 square feet.
- Automatic room temperature controls ensure consistent heating.

Image: An infographic highlighting key features of the 23-inch fireplace insert. It specifies 120 Volts, 1400 Watts, 4600 BTU, compatibility with a standard outlet, heating capacity for up to 400 sq. feet, LED life up to 50,000 hours, remote control, touch panel buttons, and a temperature range of 64-82 degrees Fahrenheit. It also mentions AltraFlame technology for realistic effects.
Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace.
- Cleaning: Always unplug the unit before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or solvents.
- Ventilation: Ensure the air intake and exhaust vents are clear of obstructions to prevent overheating.
- Light Bulbs: The LED flame effect uses long-lasting LEDs that typically do not require replacement.
Troubleshooting
If you experience issues with your fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power to the unit; Power switch off; Remote control batteries dead. | Check power outlet and circuit breaker; Ensure power switch on unit is ON; Replace remote control batteries. |
| No heat output. | Heat function not activated; Temperature setting too low; Overheat protection activated. | Activate heat function via remote/panel; Increase temperature setting; Unplug unit for 15 minutes to reset, then ensure vents are clear. |
| Flame effect not working. | Flame function off; LED issue. | Activate flame function via remote/panel; If issue persists, contact customer support. |
| Remote control not working. | Batteries dead or incorrectly inserted; Obstruction between remote and unit. | Replace batteries, ensuring correct polarity; Remove any obstructions. |
Specifications
- Brand: Ameriwood Home
- Model Name: Mateo
- Item Model Number: 1081501COM
- Power Source: Corded Electric
- Product Dimensions: 9.72"D x 29.69"W x 45.24"H
- Material: Engineered Wood
- Finish Type: Polished
- Installation Type: Freestanding
- Heat Output: 5000 British Thermal Units (BTU)
- Heating Coverage: Up to 400 sq.ft.
- Power Consumption: 1.46 Kilowatts (1460 Watts)
- Voltage: 120 Volts
- Special Feature: Adjustable Flame, Timer, Remote Control
- Burner Type: Quartz
- Item Weight: 54 Pounds
- UPC: 029986108111
Warranty and Support
This Ameriwood Home product comes with a 1-Year Limited Warranty. For warranty claims, missing parts, or technical support, please contact Ameriwood Home customer service. Refer to the contact information provided in your product packaging or visit the official Ameriwood Home website.
For additional information and support, you may visit the Ameriwood Home Store on Amazon.





