CHROX G96 (4GB+64GB)
CHROX G96 8K Android TV Box User Manual
Model: G96 (4GB+64GB)
Brand: CHROX
Introduction
Welcome to the user manual for your new CHROX G96 8K Android TV Box. This guide provides detailed instructions on setting up, operating, and maintaining your device to ensure optimal performance and an immersive entertainment experience.
The CHROX G96 is a powerful media player equipped with Android 13.0, an RK3528 Quad-Core processor, 4GB RAM, and 64GB ROM, supporting stunning 8K Ultra HD resolution, WiFi 6, and Bluetooth 5.0.

Image: The CHROX G96 8K Android TV Box and its accompanying remote control, showcasing the compact design of the device.
Package Contents
Please verify that all items are present in your package:
- 1 x Android 13.0 TV Box
- 1 x Power Adapter
- 1 x Remote Control (batteries not included)
- 1 x HD Cable
- 1 x User Manual
Product Features
Latest Android 13.0 OS
Equipped with the powerful RK3528 chipset and Android 13.0, offering improved performance, faster boot times, quicker app launches, and a more stable and smooth user experience compared to previous versions.

Image: Visual representation of the Android 13.0 operating system on the G96 TV Box, highlighting its improved performance over older versions.
Stable WiFi 6 & Ethernet
Adopts WiFi 6 wireless network technology, providing higher quality streaming for browsing websites, playing games, and watching movies. It also meets future needs for high-definition and big data wireless transmission. Includes a 10/100M/1000M standard RJ-45 Ethernet port for stable wired connectivity.

Image: Diagram illustrating key features of the G96 TV Box, including Android 13.0, WiFi 6, 8K support, screen casting, and the RK3528 chip.
4GB RAM & 64GB ROM
Provides excellent memory (4GB RAM, 64GB ROM) to download your favorite movies and apps, ensuring higher performance and smoother playback without buffering or freezing. Prevents crashes and allows for more storage space.
Ultra HD 4K 8K & HDR10+
Supports 8K Ultra HD decoding and HDR10+ technology, delivering more dynamic range and image details. This reflects the visual effects of the actual environment more accurately, allowing you to enjoy every detail on the screen. Experience a cinema-like viewing experience at home.

Image: Comparison showing 1080p, 4K, and 8K resolutions, emphasizing the G96 TV Box's support for 8K@60fps and 4K@30fps decoding.
H.265 Decoding & Bluetooth 5.0
Supports H.265 image processing technology, which occupies less WiFi resources than H.264, providing a high-quality experience with less buffering. Additionally, the built-in Bluetooth 5.0 function allows for easier connection to Bluetooth keyboards, mobile phones, speakers, or other Bluetooth devices.

Image: A person watching TV connected to the G96 TV Box, illustrating the convenience of Bluetooth 5.0 for connecting peripherals.
Multi-screen Interaction
Supports mobile phones, tablets, etc., to cast videos and photos onto the big screen of the TV to share wonderful moments via Airplay, DLNA, and Miracast.

Image: Depiction of multi-screen interaction, showing a smartphone casting content to a TV via the G96 TV Box, supporting Airplay, DLNA, and Miracast.
Specifications
| Feature | Detail |
|---|---|
| Operating System | Android 13.0 |
| Chipset | RK3528 Quad-Core 64-bit Cortex-A55 |
| GPU | Mali-G52 2EE |
| Flash Memory | EMMC 64GB |
| SDRAM | 4GB DDR4 |
| Power Supply | DC 5V/2A |
| Power Indicator (LED) | Blue |
| HDR | HDR10 and HLG Modes |
| USB Ports | 1x Type-A USB3.0, 1x Type-A USB2.0 |
| Card Reader | TF Card |
| HDD File System | FAT16/FAT32/NTFS |
| Support Subtitle | SRT/SMI/SUB/SSA/IDX+USB |
| HD Video Output | 8K |
| LAN | Ethernet: 10/100M/1000M Standard RJ-45 |
| Wireless | 2.4 & 5GHz Dual Band WiFi, 802.11 A/B/G/N/AC |
| Bluetooth | V5.0 |
| SPDIF/IEC958 | Optical |
| Mouse/Keyboard Support | Supports mouse and keyboard via USB |
| Certifications | CE, FCC, ROHS |
Setup Guide
Connect to TV: Connect one end of the provided HD cable to the HD OUT port on the TV Box and the other end to an available HD input port on your television. Select the corresponding HD input on your TV.
Connect Power: Plug the power adapter into the DC 5V port on the TV Box and then into a wall outlet. The power indicator LED on the box should light up blue.
Connect to Internet (Optional):
Wi-Fi: Go to Settings > Network > Wi-Fi, select your network, enter the password, and connect.
Ethernet: Connect an Ethernet cable from your router to the LAN port on the TV Box.
Insert Batteries into Remote: Open the battery compartment on the remote control and insert two AAA batteries (not included), ensuring correct polarity.
Initial Setup: Follow the on-screen prompts for initial setup, including language selection, time zone, and Google account login (optional).
Operating Instructions
Basic Navigation
Use the remote control to navigate the Android TV interface.
- Directional Pad: Move between menu items.
- OK Button: Select an item or confirm an action.
- Back Button: Return to the previous screen.
- Home Button: Go to the main home screen.
- Menu Button: Access context-sensitive menus.
- Volume Buttons: Adjust audio volume.
Installing Applications
You can download and install applications from the Google Play Store or other trusted sources.
From the home screen, navigate to the Apps section or Google Play Store icon.
Search for the desired application.
Select Install and wait for the application to download and install.
Once installed, the app icon will appear on your home screen or in the Apps drawer.
Media Playback
The TV Box supports various media formats and can play content from USB drives, TF cards, or network sources.
Insert a USB drive or TF card into the corresponding port.
Use a file manager app (pre-installed or downloaded) to browse and play media files.
For network streaming, ensure your device is connected to the internet and use streaming applications like Netflix (supported) or others.
Maintenance
Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
Ventilation: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not block ventilation openings.
Storage: When not in use for extended periods, disconnect the power adapter and store the device in a cool, dry place.
Software Updates: Periodically check for system updates in Settings > About Device > System Update to ensure optimal performance and security.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power | Power adapter not connected or faulty. | Check power connections. Try a different power outlet. |
| No Picture | HD cable loose or incorrect TV input. | Ensure HD cable is securely connected. Select the correct HD input on your TV. |
| No Sound | TV volume too low or audio settings incorrect. | Increase TV volume. Check audio output settings on the TV Box. |
| Wi-Fi Disconnection | Weak signal or incorrect password. | Move the device closer to the router. Re-enter Wi-Fi password. Restart router and TV Box. |
| Apps Freezing/Crashing | Insufficient memory or app conflict. | Close background apps. Clear app cache/data. Uninstall and reinstall problematic apps. |
| Remote Control Not Working | Dead batteries or obstruction. | Replace batteries. Ensure no obstructions between remote and TV Box. |
Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or contact CHROX customer service.
You can also visit the official CHROX website for FAQs and further assistance.