Introduction
This manual provides essential instructions for the safe and efficient operation of your TURBRO Eternal Flame 30 in. WiFi Infrared Quartz Electric Fireplace Log Heater. Please read this manual thoroughly before use and retain it for future reference.
Important Safety Information
- Electrical Connection: Always plug the fireplace directly into a wall outlet/receptacle. An extension cord or relocatable power tap (outlet/power strip) should never be used.
- Overheat Protection: The heater is equipped with an automatic shut-off feature if it gets too hot. A built-in safety fuse also protects against overload heat.
- CSA Certified: This TURBRO heater is CSA certified for safe use in North America.
- Do not block air vents.
- Keep combustible materials at a safe distance.
Setup
The TURBRO Eternal Flame electric fireplace log heater requires no complex installation. Simply unpack, place it in your desired location, and plug it directly into a suitable wall outlet.
Unpacking
Carefully remove all components from the packaging. Ensure all packing materials are removed from the unit before operation.
Placement
Place the log heater in a stable, level location within your fireplace or desired area. Ensure there is adequate clearance from walls and other objects for proper ventilation.
Image: The TURBRO Eternal Flame 30-inch electric fireplace log heater, showing its dimensions (9"D x 30"W x 16.3"H) and a 6 ft US standard 3-pin plug. This illustrates the compact size and electrical connection type.
Operating Instructions
Your Eternal Flame log heater offers multiple control options for convenience and ambiance.
Control Panel & Remote Control
The unit can be operated using the simplified control panel located on the front or via the included remote control. The remote allows for convenient adjustments from a distance.
Image: The TURBRO Eternal Flame electric fireplace log heater, showcasing its easy-to-use smart WiFi control and remote. The image displays the unit with glowing logs, a remote control, and a smartphone screen showing the control app interface.
Smart WiFi Control
Effortlessly control your fireplace using your smartphone. Download the dedicated app to adjust temperature and flame settings from anywhere in your home.
Flame Effects & Brightness
Choose from 5 distinct flame options and 5 brightness levels to create your desired ambiance. A unique 'Sleep' mode provides gentle ember lighting without bright, flickering flames, ideal for undisturbed rest.
Realistic Crackling Sound
Enhance the authentic fireplace experience with 3 levels of wood crackling sounds, simulating a traditional wood-burning fire without smoke or ash.
Video: This video demonstrates the realistic crackling sounds and various flame color options (Amber, Blue, Polar, Sleep, Violet) available with the TURBRO Eternal Flame electric fireplace log heater. It cycles through different sound levels (High, Medium, Low, Off) and flame colors, showcasing the visual and auditory effects.
Heating Function
The 1500W infrared quartz tube provides effective zone heating, warming rooms up to approximately 150 square feet without drying out the air. Use the thermostat to set your desired temperature. The flame-only option allows you to enjoy the visual effects without heat.
Timer Function
Set a timer for automatic shut-off, providing convenience and energy saving.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your log heater.
- Cleaning: Ensure the unit is unplugged and cool before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or sprays.
- Air Vents: Periodically check and clean the air intake and exhaust vents to prevent dust buildup, which can affect heating efficiency.
- Storage: If storing the unit for an extended period, ensure it is clean, dry, and stored in a safe, protected location.
Troubleshooting
If you encounter issues with your log heater, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | Not plugged in, power switch off, circuit breaker tripped. | Ensure unit is securely plugged into a wall outlet. Check the main power switch. Reset the circuit breaker if necessary. |
| Heater not producing heat. | Temperature setting too low, overheat protection activated. | Increase the thermostat setting. Unplug the unit, allow it to cool for 10-15 minutes, then plug it back in. Ensure vents are not blocked. |
| Flames are not visible or flickering. | Flame effect is turned off or brightness is set to minimum. | Activate the flame effect and adjust the brightness level using the control panel or remote. |
| Remote control not working. | Dead batteries, remote out of range, obstruction. | Replace batteries. Ensure remote is pointed at the unit and within range. Remove any obstructions. |
Specifications
- Brand: TURBRO
- Model Name: Eternal Flame 30 in. WiFi Infrared Quartz Electric Fireplace Log Heater
- Model Number: EF30-PB
- Power Source: DC
- Heat Output: 1500 Watts
- Power Consumption: 1500 Watts
- Heating Coverage: Approximately 150 square feet
- Product Dimensions: 9"D x 30"W x 16.3"H
- Material: Metal
- Finish Type: Powder Coated
- Installation Type: Built In
- Special Feature: Corded, WiFi Control
- Included Components: Log, Remote Control
- Item Weight: 21.7 pounds
- UPC: 816621025861
Warranty & Support
This product comes with a Limited Warranty. For detailed warranty information, product support, or service inquiries, please refer to the official TURBRO website or contact their customer service directly.
Visit the TURBRO Store for more products and support resources.
