Introduction
Thank you for choosing the BENKS Magnetic Power Bank. This 10000mAh wireless portable charger is designed for seamless compatibility with MagSafe-enabled devices, offering both wireless and wired charging options. It features a powerful magnetic connection and two-way 20W USB-C ports, making it an ideal companion for your iPhone 15/14/13/12 Series and other compatible devices. This manual provides essential information on how to set up, operate, maintain, and troubleshoot your power bank to ensure optimal performance and longevity.
Package Contents
- 1x BENKS 10000mAh Magnetic Power Bank
- 1x 11.8-inch USB-C to USB-C Cable
Setup
Charging the Power Bank
Before first use, fully charge your BENKS Magnetic Power Bank. Connect the included USB-C to USB-C cable to the power bank's USB-C port and the other end to a compatible USB-C power adapter (not included). The LED indicator lights on the power bank will show the charging status. All four lights will illuminate steadily when fully charged.
Image: The BENKS Magnetic Power Bank connected to a wall adapter via its USB-C port, demonstrating pass-through charging while an iPhone is magnetically attached and charging wirelessly.
Initial Connection
For magnetic wireless charging, ensure your device is compatible with MagSafe (iPhone 12 series and above). Simply align the power bank with the back of your iPhone; the magnets will snap it into place. For wired charging, use the appropriate cable to connect your device to the power bank's USB-C port.
Image: The BENKS Magnetic Power Bank (pink) positioned beside an iPhone, illustrating the magnetic alignment for wireless charging with a glowing MagSafe ring on the phone.
Image: A hand holding an iPhone with the BENKS Magnetic Power Bank securely attached to its back, highlighting the ease of 'Snap and Charge' wireless charging.
Operating Instructions
Wireless Charging (MagSafe)
For optimal wireless charging, ensure your iPhone (12 series or newer) is placed directly onto the magnetic surface of the power bank. The power bank supports up to 15W wireless charging. Note that it will not magnetically attach or work with normal non-MagSafe cases.
Wired Charging
Utilize the USB-C port for wired charging. This port supports PD 20W fast charging and is compatible with a wide range of devices, including iPhones, Android phones, tablets, and headphones. Simply connect your device using a compatible USB-C cable.
Image: The BENKS Magnetic Power Bank simultaneously charging an iPhone wirelessly (15W Max), a smartphone via wired USB-C (20W Max), and wireless earbuds placed on its surface, demonstrating its multi-device compatibility.
Pass-Through Charging
The power bank supports pass-through charging, allowing you to charge both the power bank and your connected device simultaneously. Connect the power bank to a wall adapter, and then connect your phone to the power bank.
Image: A visual representation of the two fast charging methods: MagSafe Wireless Charging for iPhone 14/13/12 and AirPods, and Wired Charging for iOS, Android, and Tablets, along with an image of the included USB-C to USB-C cable.
Maintenance
To ensure the longevity and optimal performance of your BENKS Magnetic Power Bank, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the power bank in a cool, dry place away from direct sunlight, extreme temperatures, and humidity.
- Battery Care: For best battery health, avoid fully discharging the power bank regularly. Recharge it when the battery level is low. If storing for extended periods, charge it to about 50-70% every three months.
- Avoid Physical Damage: Protect the power bank from drops, impacts, and excessive pressure.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Power bank not charging device wirelessly. | Device not MagSafe compatible; non-MagSafe case; improper alignment. | Ensure device is MagSafe compatible (iPhone 12 series or newer). Use a MagSafe-compatible case or no case. Realign the power bank for proper magnetic connection. |
| Slow charging speed. | Using a non-fast charging adapter/cable; device not supporting fast charging. | Use a PD 20W compatible wall adapter and the included USB-C cable for optimal wired charging. Ensure your device supports the advertised charging speeds. |
| Power bank or phone gets warm during charging. | Normal operation; poor ventilation; intensive phone use during charging. | Some warmth is normal. Ensure adequate ventilation around the power bank and phone. Avoid using the phone for demanding tasks while charging. The power bank features intelligent temperature control to prevent overheating. |
| Power bank does not hold charge or dies quickly. | Battery degradation over time; not fully charged. | Ensure the power bank is fully charged before use. If the issue persists after extended use, the battery may be degrading. Contact customer support if within warranty. |
Specifications
| Model Number | MP07 |
| Battery Capacity | 10000 Milliamp Hours (mAh) |
| Product Dimensions | 4.13 x 2.71 x 0.74 inches |
| Item Weight | 9.1 ounces |
| Connector Type | USB Type C, USB Type A |
| Wireless Charging Output | Max 15W |
| Wired Charging Output | PD 20W (USB-C) |
| Special Features | LED Indicator Lights, Fast Charging, Pocket Size, Wireless Charging |
| Manufacturer | Shenzhen Benks Technology Co.,Ltd |
| Country of Origin | China |
Image: The BENKS Magnetic Power Bank and an iPhone displayed in an airplane cabin setting, emphasizing its airline-approved status and capacity to provide approximately 2.0 charges for an iPhone 14.
Image: The BENKS Magnetic Power Bank attached to an iPhone, with a visual representation of its internal cooling system and a RoHS Safety Inspection certificate, illustrating its intelligent temperature control and safety features.
Warranty and Support
BENKS provides a worry-free 1-year warranty for this product, ensuring peace of mind with your purchase. We are committed to providing friendly customer service.
Customer Support
If you encounter any issues or have questions regarding your BENKS Magnetic Power Bank, please do not hesitate to contact us:
- Email Support: vip-service@benks.com (24/7 Support)
- Amazon Message: Contact us directly via the Amazon messaging system for prompt assistance.
Additionally, a 30-day hassle-free return policy is available for your convenience.