1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your mollie 24000 BTU Split Air Conditioner with Heat Pump. Please read this manual thoroughly before installation and use, and retain it for future reference.
The mollie 24000 BTU Split Air Conditioner is a 20 SEER2 rated unit designed for cooling and heating rooms up to 1500 sq. ft. It operates on 208/230V and features Wi-Fi connectivity for smart control.

Image 1.1: mollie 24000 BTU Split Air Conditioner system components.
2. Safety Information
Important: Installation, maintenance, and repair of this appliance must be performed by qualified service personnel. Improper installation can result in electric shock, fire, or water leakage.
- Always disconnect power before servicing or cleaning the unit.
- Do not insert fingers or objects into the air inlet/outlet.
- Ensure the unit is properly grounded to prevent electric shock.
- Keep children away from the unit during operation.
- Do not spray water directly onto the unit.
3. Package Contents
Verify that all items listed below are present in your package. If any items are missing or damaged, contact your retailer.
- 1 x Indoor Air Handler Unit
- 1 x Outdoor Condenser Unit
- 1 x Remote Control
- 1 x Installation Kit (includes copper line set, drain hose, sealing gum, drain joint, tape, screws)
- 1 x Instruction Manual
Note: Connecting electrical wiring (signal wire) is not included and must be purchased separately based on required length.

Image 3.1: Package contents for the mollie Split Air Conditioner.
4. Product Overview
4.1 Indoor Unit
The indoor unit is designed for wall mounting and features a digital display. It distributes conditioned air throughout the room.
4.2 Outdoor Unit
The outdoor unit houses the compressor and condenser coil, responsible for heat exchange with the outside environment.
4.3 Remote Control
The included remote control allows convenient operation of all functions from a distance. It features a display screen that automatically turns off after 10 seconds of inactivity to conserve power and minimize disturbance.
4.4 Smart App Control (Wi-Fi Enabled)
The unit is equipped with built-in Wi-Fi, allowing remote control via a smartphone application. This enables functions such as quiet mode, turbo mode, sleep mode, and timer settings from anywhere.

Image 4.1: Remote and Smart App control options.
5. Installation Guide
Professional Installation Required: This split air conditioner system requires professional installation by a certified HVAC technician. Attempting self-installation may void your warranty and pose safety risks.
5.1 Unit Dimensions
Refer to the diagram below for the dimensions of the indoor and outdoor units to ensure proper placement and clearances.

Image 5.1: Product dimensions of indoor and outdoor units.
5.2 Placement and Clearances
Ensure adequate space around both indoor and outdoor units for proper airflow and maintenance. The indoor unit should be mounted at least 8 inches (20 cm) from the ceiling and 5 inches (13 cm) from side walls. The outdoor unit requires at least 20 inches (50 cm) clearance from side walls and 79 inches (200 cm) from the front.

Image 5.2: Recommended installation clearances.
6. Operating Instructions
Your mollie Split Air Conditioner offers multiple operating modes and features for optimal comfort and energy efficiency.
6.1 Operating Modes
The unit provides 8 working modes:
- Cool: For cooling the room.
- Heat: For heating the room (heat pump function).
- Dry: Dehumidifies the air.
- Auto: Automatically selects cooling or heating based on room temperature.
- Fan: Circulates air without cooling or heating.
- Eco: Energy-saving mode.
- Sleep: Adjusts temperature and fan speed for comfortable sleep.
- TURBO: Provides rapid cooling or heating.
Operation temperature range: 61°F - 88°F (16°C - 31°C).

Image 6.1: Year-round comfort with multiple operating modes.
6.2 Fan Speeds
Choose from 7 available fan speeds to customize airflow to your preference.
6.3 Smart App and Wi-Fi Control
Download the mollie smart app to control your AC remotely. Features include:
- Remote power on/off
- Mode selection (Cool, Heat, Dry, Fan, Auto)
- Fan speed adjustment (High, Mid, Low, Auto)
- Display control (on/off)
- Eco mode activation
- Sleep mode activation
- Timer settings (0.5-24 hours)
- Buzzer control
- Electricity monitoring
- Self-diagnosis

Image 6.2: Smart App control interface.
6.4 Voice Control Integration
The unit supports voice control via smart assistants like Amazon Alexa and Google Assistant, allowing hands-free operation.

Image 6.3: Voice control with smart assistants.
6.5 Sleep Mode
In Sleep mode, the unit operates at a low noise level (35 dB) and automatically adjusts temperature and fan speed for optimal sleep comfort. The display lights will turn off automatically.

Image 6.4: Sleep mode features for enhanced comfort.
7. Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner.
7.1 Washable Air Filter
The unit is equipped with a MERV grade air filter screen that captures 80-89.9% of 1.0 to 3.0 micron particles and greater than 90% of 3.0-10.0 micron particles. Clean the filter regularly to maintain air quality and efficiency.
- Turn off the unit and disconnect power.
- Open the front panel of the indoor unit.
- Remove the air filters.
- Wash the filters with lukewarm water and a mild detergent.
- Rinse thoroughly and allow to air dry completely before reinserting.
- Close the front panel.

Image 7.1: MERV grade air filter and internal processes.
7.2 Professional Cleaning
It is recommended to have the indoor and outdoor coils professionally cleaned annually to ensure peak performance and energy efficiency.
8. Troubleshooting
This section provides solutions for common issues. If the problem persists, contact qualified service personnel.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Remote control batteries low | Check circuit breaker; Replace remote control batteries |
| Insufficient cooling/heating | Dirty air filter; Doors/windows open; Incorrect mode setting; Room size exceeds capacity | Clean air filter; Close doors/windows; Select appropriate mode; Ensure unit capacity matches room size (24000 BTU for up to 1500 sq. ft.) |
| Unusual noise | Loose parts; Obstruction in fan; Unit not level | Contact service technician |
| Water leakage from indoor unit | Clogged drain hose; Improper installation | Check and clear drain hose; Contact service technician for inspection |
| E7 Error Code | Communication error between indoor and outdoor units | Reset unit by turning off and on at the breaker. If persistent, contact service technician. |
9. Specifications
| Feature | Specification |
|---|---|
| Brand | mollie |
| Model Number | TSC-24HA1/I3TI22 |
| BTU Capacity | 24000 BTU (2 Tons) |
| SEER2 Rating | 20 SEER2 |
| Voltage | 208/230 Volts |
| Wattage | 3300 watts |
| Coverage Area | Up to 1500 Square Feet |
| Indoor Unit Dimensions (DxWxH) | 13 x 43 x 8.5 inches |
| Item Weight | 125.7 pounds (total system) |
| Sound Level | 35 dB |
| Special Features | Dehumidifier, Washable Filter, WiFi Enabled, Heat Pump |
| Material | Polycarbonate |
| Included Components | Air Conditioner, Installation Kit |

Image 9.1: Guide for choosing appropriate BTU capacity based on room area.

Image 9.2: EnergyGuide label highlighting 20 SEER2 efficiency.
10. Warranty and Support
For warranty information regarding this mollie product, please contact the seller directly. Keep your purchase receipt as proof of purchase.
For technical support or service inquiries, refer to the contact information provided by your retailer or on the mollie official website.





