FAIORD JK79-XQ
FAIORD Cervical Pillow JK79-XQ Instruction Manual
Model: JK79-XQ
Introduction
This instruction manual provides comprehensive guidance for the FAIORD Cervical Pillow, designed to offer ergonomic support for your neck and shoulders. Please read this manual thoroughly to ensure proper setup, usage, and maintenance of your pillow for optimal comfort and longevity.

Image: The FAIORD Cervical Pillow, showcasing its contoured design and breathable features, with a person demonstrating its use.
Product Features
The FAIORD Cervical Pillow incorporates several design elements to enhance your sleep experience:
- Ergonomic Contour Design: Specifically shaped to provide support for the head, neck, and shoulders, promoting spinal alignment.
- Dual Height Options: Features two different height sides (4.72 inches and 4.33 inches) to accommodate various sleeping preferences and body types.
- Premium Memory Foam: Constructed from 5S slow-rebound memory foam, certified by US CertiPUR & Oeko Tex, offering consistent support and pressure relief.
- Breathable Cooling Pillowcase: Includes a removable and machine-washable ice silk pillowcase with mesh sides for enhanced ventilation and a cooler sleeping surface.
- Versatile Sleeping Positions: Designed to provide comfort and support for back, side, and stomach sleepers.

Image: An illustration detailing the ergonomic contour design, highlighting specific areas for head, cervical, and shoulder support.
Setup Instructions
Follow these steps for the initial setup of your FAIORD Cervical Pillow:
- Unpack: Carefully open the pillow's vacuum-sealed packaging bag.
- Restore Shape: Allow approximately 10 minutes for the memory foam pillow to begin restoring its original shape after unpacking.
- Ventilate: Place the pillow in a cool, well-ventilated area for 3-5 days. This allows the memory foam to fully expand and any initial polyurethane smell to dissipate. This smell is normal and harmless.
- Ready for Use: Once fully expanded and aired out, the pillow is ready for use.

Image: A visual guide illustrating the four steps for initial pillow setup, from unpacking to readiness for use.
Operating Instructions (Sleeping Positions)
The FAIORD Cervical Pillow is designed to support various sleeping positions. Choose the side and orientation that provides the most comfort and spinal alignment for you.
1. Back Sleeping
When sleeping on your back, position your head in the central cavity of the pillow. The contoured design supports the natural curve of your neck, keeping your spine aligned.

Image: A person demonstrating back sleeping on the pillow, highlighting how the pillow supports the head and neck.
2. Side Sleeping
For side sleepers, the pillow's higher side provides adequate loft to fill the gap between your head and shoulder, maintaining a straight spinal alignment. The armrest area can reduce arm numbness.

Image: A person demonstrating side sleeping, showing how the pillow accommodates the shoulder and provides an armrest area.
3. Stomach Sleeping
If you prefer stomach sleeping, the raised shape of the pillow can facilitate easier breathing and allow for comfortable arm placement around the pillow.

Image: A person demonstrating stomach sleeping, illustrating the pillow's design for this position.
Maintenance and Care
Proper care of your FAIORD Cervical Pillow will ensure its longevity and hygiene.
Pillowcase Washing Instructions:
- Unzip: Locate the high-quality zipper on the pillowcase and unzip it.
- Untie (if applicable): If there is a snap button or tie in the middle of the pillowcase, untie or unfasten it.
- Remove: Carefully remove the pillowcase from the memory foam core.
- Machine Wash: The pillowcase is machine washable. Use a gentle cycle with cold water and a mild detergent. Do not bleach.
- Dry: Tumble dry on low heat or air dry. Ensure the pillowcase is completely dry before placing it back on the pillow core.
Note: The memory foam core itself is not washable. If the core becomes soiled, spot clean with a damp cloth and mild soap, then air dry completely away from direct sunlight.

Image: A visual guide demonstrating the steps for removing and washing the pillowcase.
Troubleshooting
- Initial Odor:
- Memory foam products may have a slight polyurethane smell upon unpacking. This is normal and due to sealed transportation. It is not harmful. To dissipate the smell, place the pillow in a cool, well-ventilated area for 3-5 days before use.
- Pillow Firmness:
- The FAIORD Cervical Pillow is designed to be supportive yet comfortable. If you find it too firm initially, allow a few nights of use for the memory foam to adapt to your body temperature and shape. The pillow offers two height options; experiment with both sides to find your preferred comfort level.
- Neck/Shoulder Discomfort:
- If you experience discomfort, ensure you are using the pillow correctly for your preferred sleeping position. Adjust the pillow's orientation and try both the higher and lower sides to find the optimal support for your head and neck alignment. It may take a few nights to adjust to a new ergonomic pillow.
Specifications
| Brand | FAIORD |
| Model Name | JK79-XQ |
| Color | Grey |
| Size | 21.26"L x 15.75"W x 4.72"H |
| Fill Material | Memory Foam |
| Pillowcase Material | 84% Nylon + 16% Spandex (Ice Silk Fabric) |
| Item Firmness | Soft (Supportive) |
| Special Feature | Removable, Breathable Pillowcase |
| Care Instructions | Pillowcase: Machine Washable; Foam Core: Spot Clean Only |
| Item Weight | 2.14 pounds |
| UPC | 768469807966 |
Warranty and Support
For any questions, concerns, or support regarding your FAIORD Cervical Pillow, please contact the manufacturer directly through their official channels or the retailer from whom you purchased the product. Please refer to your purchase documentation for specific warranty details, as they may vary by region and retailer.
You can visit the FAIORD store for more information: FAIORD Official Store
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