Wallbox Pulsar Plus 48A

User Manual for WALLBOX Pulsar Plus 48AMP (11.5 KW) EV Level 2 Smart Charger

Model: Pulsar Plus 48A

1. Product Overview

The Wallbox Pulsar Plus 48AMP (11.5 KW) EV Level 2 Smart Charger is a compact and powerful electric vehicle charging solution designed for residential use. It offers adjustable charging capacity and smart features for convenient and efficient EV charging.

Wallbox Pulsar Plus 48AMP EV Charger and smartphone app interface

Image: The Wallbox Pulsar Plus 48AMP EV Charger, a compact black unit with the Wallbox logo, shown alongside a smartphone displaying the MyWallbox app interface for managing charging sessions.

2. Key Features

  • Compact Design, Powerful Performance: Adjustable charging capacity from 16A up to 40A or 48A, depending on the specific model.
  • Connected and Smart: Connects to your smart devices via the MyWallbox App for wireless control and monitoring using Wi-Fi or Bluetooth.
  • Onboard Intelligence: Allows for charging schedule management even without an active internet connection.
  • Power Sharing: Capability to connect two or more Pulsar Plus chargers to the same electrical circuit for safe, simultaneous charging of multiple EVs.
Wallbox Pulsar Plus features including charging power, adjustable amperage, US manufacturing, scheduled charging, and energy management

Image: A close-up of the Wallbox Pulsar Plus charger highlighting its key features: charging up to 9.6kW, adjustable power from 6A to 40A, built in the United States, scheduled charging for cost savings, and energy management for future-proofing with a Wallbox Power Meter.

MyWallbox app interface showing control features for the EV charger

Image: A person relaxing on a couch while using the MyWallbox app on a smartphone, demonstrating the app's capabilities to start/stop charging, lock/unlock the charger, set charging schedules, and set power limits.

3. Specifications

Model Pulsar Plus 48A
Product Dimensions 15 x 18 x 9.2 inches
Item Weight 19 pounds
Manufacturer Wallbox
Connectivity Technology Bluetooth, Wi-Fi
Connector Type Type 1 (SAE J1772)
Compatible Devices Electric Vehicles with Type 1 (SAE J1772) connectors
Included Components 25ft (7.6m) cable
Input Voltage 240 Volts
Mounting Type Wall Mount
Amperage 48 Amps
Total USB Ports 1
Wallbox Pulsar Plus dimensions: 7.9 inches height, 7.8 inches width, 3.9 inches depth

Image: Diagram illustrating the compact dimensions of the Wallbox Pulsar Plus charger, measuring approximately 7.9 inches in height, 7.8 inches in width, and 3.9 inches in depth.

4. Setup and Installation

The Wallbox Pulsar Plus charger is designed for wall mounting and includes a 25ft (7.6m) cable for convenient reach. Due to the electrical nature of this product, professional installation by a qualified electrician is highly recommended to ensure safety and proper functionality. Refer to the detailed installation guide provided with your product for specific wiring and mounting instructions.

The charger is suitable for both indoor and outdoor installations.

5. Operating Instructions

The Wallbox Pulsar Plus is controlled primarily through the MyWallbox App, available for your smart device. Follow these general steps for operation:

  1. Download and Install the MyWallbox App: Search for "MyWallbox" in your device's app store and install it.
  2. Connect Your Charger: Follow the in-app instructions to connect your Pulsar Plus charger to your Wi-Fi network or via Bluetooth.
  3. Plug In Your EV: Connect the SAE J1772 connector to your electric vehicle's charging port.
  4. Start/Stop Charging: Use the MyWallbox App to initiate or terminate a charging session.
  5. Set Charging Schedules: Utilize the app to program charging times, especially useful for off-peak electricity rates. The onboard intelligence allows these schedules to run even without an internet connection.
  6. Adjust Power Limit: The app allows you to set a specific power limit for charging, from 6A up to 48A, depending on your model and electrical setup.
  7. Lock/Unlock Charger: Secure your charger by locking it via the app to prevent unauthorized use.

6. Maintenance

To ensure optimal performance and longevity of your Wallbox Pulsar Plus charger, consider the following maintenance guidelines:

  • Regular Cleaning: Periodically wipe down the exterior of the charger with a soft, damp cloth. Avoid abrasive cleaners or solvents.
  • Cable Inspection: Regularly inspect the charging cable and connector for any signs of wear, damage, or fraying. Do not use if damage is observed.
  • Software Updates: Keep the MyWallbox App and charger firmware updated to ensure access to the latest features and security enhancements.
  • Environmental Protection: While designed for outdoor use, ensure the charger is not exposed to extreme conditions beyond its operating specifications.

7. Troubleshooting

If you encounter issues with your Wallbox Pulsar Plus charger, refer to the following common troubleshooting tips:

  • Charger Not Responding:
    • Check if the charger is properly connected to the power supply.
    • Ensure your Wi-Fi or Bluetooth connection is stable if using the app.
    • Restart the charger by cycling its power at the circuit breaker.
  • Charging Not Initiating:
    • Verify the charging cable is securely plugged into both the charger and the EV.
    • Check the MyWallbox App for any error messages or scheduled charging conflicts.
    • Ensure your vehicle is ready to accept a charge.
  • Slow Charging:
    • Confirm the power limit setting in the MyWallbox App is set to your desired amperage.
    • Check your home's electrical panel to ensure the circuit breaker is not tripped and is rated appropriately.
  • App Connectivity Issues:
    • Restart your smartphone and the MyWallbox App.
    • Ensure your Wi-Fi network is active and the signal strength is adequate at the charger's location.
    • If using Bluetooth, ensure your device is close to the charger.

For persistent issues or complex problems, consult the full user manual available via the QR code on the product packaging or contact Wallbox customer support.

8. Warranty and Support

Wallbox offers support and warranty options for the Pulsar Plus charger. For detailed information regarding your product's warranty, please refer to the official Wallbox website or the documentation included with your purchase.

Additional protection plans are available for purchase:

  • 2-Year Protection Plan
  • 3-Year Protection Plan
  • Complete Protect (monthly plan covering eligible purchases)

The standard return policy allows for refunds/replacements within 30 days of purchase.

For further assistance, visit the Wallbox Store on Amazon or contact Wallbox customer service directly.

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