Introduction
This manual provides comprehensive instructions for setting up, operating, and maintaining your Amazon Echo Show 15. The Echo Show 15 is a 15.6-inch Full HD smart display designed to help organize your home, provide entertainment, and facilitate communication through Alexa and built-in Fire TV.
Image: The Echo Show 15 seamlessly integrated into a kitchen environment, showcasing its organizational capabilities with customizable widgets.
What's in the Box
Your Amazon Echo Show 15 package includes the following items:
- Echo Show 15 (2nd Gen)
- Alexa Voice Remote (2024) with batteries (2 AAA)
- Power adapter (30W) and 5 ft. cord (white)
- Wall mount, anchors, screws, and mounting template
- Quick start guide
Note: A stand for the Echo Show 15 is sold separately. Wall mounting requires an electric drill.
Image: The Echo Show 15 alongside its included Alexa Voice Remote, ready for setup.
Setup
- Power On: Connect the power adapter to your Echo Show 15 and plug it into a power outlet. The device will automatically power on.
- Initial Setup: Follow the on-screen instructions to select your language, connect to your Wi-Fi network, and log in with your Amazon account.
- Wi-Fi Connectivity: The device supports Wi-Fi 6E (802.1ax) and earlier standards (802.11a/b/g/n/ac). Ensure your Wi-Fi network is not an ad-hoc (IBSS) network.
- Alexa App: Download the Alexa app on your Fire OS, Android, or iOS device, or access it via a web browser. The app is essential for managing settings, skills, and connected devices.
- Wall Mounting (Optional): If wall mounting, use the provided template, anchors, and screws. An electric drill is required. Ensure the mounting location is secure and allows access to the power cable.
- Amazon Wi-Fi Simple Setup: If you have other compatible Amazon devices, the Echo Show 15 may automatically connect to your Wi-Fi network through Amazon Wi-Fi Simple Setup.
Operating Instructions
Voice Control with Alexa
The Echo Show 15 is primarily controlled using your voice with Alexa. Simply say the wake word "Alexa" followed by your command or question.
- Basic Commands: "Alexa, what's the weather?", "Alexa, set a timer for 10 minutes."
- Music & Audio: "Alexa, play music," "Alexa, play NPR."
- Smart Home Control: "Alexa, turn on the living room lights."
- Calendar & Reminders: "Alexa, add 'dentist appointment' to my calendar for tomorrow at 2 PM."
Customizing Your Home Screen
The Echo Show 15 features customizable widgets to display information relevant to you and your family.
- Adding Widgets: Swipe left from the right edge of the screen or say "Alexa, show me widgets" to access the widget gallery. Select and add widgets like calendars, to-do lists, weather, and smart home controls.
- Rearranging Widgets: Press and hold a widget to drag and drop it to your desired position on the home screen.
Image: The Echo Show 15 home screen configured with useful widgets for daily organization, including a shopping list and calendar.
Entertainment Features (Fire TV)
The built-in Fire TV allows you to stream content from various services.
- Accessing Fire TV: Use the included Alexa Voice Remote or say "Alexa, open Fire TV."
- Streaming Services: Access apps like Prime Video, Netflix, YouTube, Apple TV, and more. Subscriptions may be required for certain services.
- Active Media: Start playing music in one room and extend it to other compatible Echo devices in your home.
Image: The Echo Show 15 showcasing its Fire TV capabilities, allowing access to popular streaming applications.
Smart Home Control
Manage your smart home devices directly from your Echo Show 15.
- Smart Home Dashboard: Access the smart home dashboard by swiping down from the top of the screen or by voice command.
- Device Control: Control compatible smart lights, thermostats, cameras, and other devices with voice commands or taps on the screen.
- Live Camera Feeds: View live feeds from compatible security cameras.
Image: The Echo Show 15's smart home dashboard, providing quick access and control over connected devices like lighting and thermostats.
Communication Features
Stay connected with family and friends through video calls.
- Video Calling: Initiate video calls to other Echo Show devices or contacts via the Alexa app. The 13 MP camera features auto-framing, a wide field of view, 3.3x zoom, and noise reduction for natural conversations.
- Drop In: Use the Drop In feature to instantly connect with other compatible Echo devices in your home or with approved contacts.
Personalization and Privacy
Customize your device and manage your privacy settings.
- Digital Photo Frame: Turn your home screen into a digital photo frame by displaying your favorite memories from Amazon Photos.
- Privacy Controls: The Echo Show 15 includes multiple layers of privacy controls:
- Mic/Camera-Off Button: A physical button to electronically disconnect the microphone and camera.
- Camera Shutter: A built-in shutter to physically cover the camera lens.
- Wake Word Technology: Alexa only starts recording after detecting the wake word.
- Streaming Indicators: Visual indicators show when Alexa is streaming to the cloud.
- Voice Recording Management: Ability to view and delete your voice recordings via the Alexa app.
Image: The Echo Show 15 functioning as a digital photo frame, showcasing a personal image.
Image: A detailed view of the privacy controls on the Echo Show 15, highlighting the mic/camera-off button and physical camera shutter.
Maintenance
- Cleaning: Use a soft, lint-free cloth to clean the screen and exterior of the device. Do not use abrasive cleaners or sprays.
- Software Updates: Your Echo Show 15 will automatically receive software security updates. Ensure your device is connected to Wi-Fi for these updates.
- Placement: Place the device on a stable surface or securely wall-mount it. Avoid placing it near heat sources or in direct sunlight.
Troubleshooting
- Device Not Responding: If the device is unresponsive, try unplugging it from the power outlet, waiting 10 seconds, and plugging it back in.
- Wi-Fi Connection Issues:
- Ensure your Wi-Fi router is on and within range.
- Check if other devices can connect to the same Wi-Fi network.
- Restart your router and modem.
- Verify your Wi-Fi password is correct.
- Alexa Not Hearing You:
- Ensure the microphone is not muted (check the mic/camera-off button).
- Speak clearly and at a normal volume.
- Reduce background noise.
- Display Issues: If the screen is frozen or displaying incorrectly, try restarting the device.
- Fire TV Content Not Loading: Check your internet connection. Some services may require a subscription or may not be available in all regions.
Specifications
| Feature | Detail |
|---|---|
| Size | 16.1"W x 10.1"H x 1.4"D |
| Weight | 4.96 lb |
| Display | 15.6" Full HD (1920 x 1080 resolution), landscape or portrait orientation |
| Camera | 13 MP + Shutter |
| Audio | Two 2" woofers + two 0.6" tweeters |
| Wi-Fi Connectivity | Wi-Fi 6E (802.1ax) supported. Tri-band, dual-antenna (MIMO). Supports 802.11a/b/g/n/ac. Does not support ad-hoc networks. |
| Smart Home Hub | Zigbee + Matter + Thread Border Router |
| Bluetooth Connectivity | A2DP for audio streaming, AVRCP for voice control of connected mobile devices. PIN-code Bluetooth speakers not supported. |
| Processor | Octa-core SoC with Amazon AZ2 neural network engine |
| Sensors | ALS RGB + Accelerometer |
| Language | Alexa speaks English and Spanish |
Image: Visual comparison of the Echo Show 15 and Echo Show 21 dimensions.
Accessibility Features
The Echo Show 15 includes various accessibility features to personalize Alexa to your abilities. These can be accessed via Settings → Accessibility on your device.
- Tap to Alexa: Enables touch-based interaction with Alexa via on-screen tiles or a keyboard.
- Adaptive Listening: Provides more time to finish speaking before Alexa responds.
- Preferred Speaking Rate: Controls Alexa's speaking speed.
- Alexa Captioning, Call Captioning, Closed Captioning: Provides text captions for supported content.
- Show and Tell: Helps identify products for users who are blind or visually impaired by saying "Alexa, what am I holding."
- VoiceView Screen Reader: Provides audio descriptions for users who are blind or visually impaired.
- Screen Magnifier: Allows zooming in/out and panning the screen.
- Notify When Nearby: Plays notification sounds when detected near your Echo device.
- Kindle Read Aloud: Alexa reads your Kindle books aloud.
- Real Time Text: Enables typing live text during video calls.
- Additional settings include Color Inversion, Color Correction, Request Sound, and more.
Warranty and Support
Product Warranty
The Amazon Echo Show 15 comes with a 1-year limited warranty and service. Optional 1-year, 2-year, and 3-year extended warranties are available for U.S. customers and sold separately.
Use of the Echo Show 15 is subject to the terms found here. Use of Fire TV on Echo Show 15 is subject to the terms found here.
Software Security Updates
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on Amazon websites. For information specific to your device, visit Manage Your Content and Devices.
Customer Support
For further assistance, visit the Amazon customer support website or contact Amazon customer service directly.
