1. Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your ViewSonic VG245 24-inch IPS 1080p monitor. The VG245 is designed for optimal compatibility with Microsoft Surface products, offering advanced ergonomics and versatile connectivity options.
Key features include a 24-inch Full HD (1920x1080p) IPS display, 60W USB-C connectivity for power, video, and data over a single cable, and an ergonomic stand with tilt, swivel, pivot, and height adjustments.

Image 1.1: Front view of the ViewSonic VG245 monitor.

Image 1.2: The ViewSonic VG245 monitor is designed for seamless compatibility with Microsoft Surface devices.
2. What's in the Box
Verify that all items listed below are included in your product packaging:
- LCD Display (VG245 Monitor)
- Power Cable
- HDMI to HDMI Cable
- USB Type-C Cable
- USB Type-A/B Cable
- Quick Start Guide

Image 2.1: The ViewSonic VG245 monitor and its included accessories.
3. Setup
3.1 Monitor Assembly
The VG245 monitor features a quick-deploy toolless stand for easy assembly. Follow these steps:
- Carefully remove the monitor and stand components from the packaging.
- Attach the stand base to the stand column. Secure it by tightening the captive screw on the underside of the base.
- Align the stand column with the mounting slot on the back of the monitor.
- Gently push the monitor onto the stand until it clicks into place.
Video 3.1: Unboxing and assembly of the ViewSonic VG245 monitor. This video demonstrates the quick-deploy toolless stand assembly process.
3.2 Connecting to a Device
The VG245 offers multiple connectivity options. Choose the appropriate cable for your device:
- USB-C: For Microsoft Surface devices or other compatible laptops, connect the provided USB Type-C cable from your device to the USB-C port on the monitor. This single cable provides video, audio, data, and up to 60W power delivery.
- HDMI: Connect an HDMI cable from your computer's HDMI output to the HDMI input on the monitor.
- DisplayPort: Connect a DisplayPort cable from your computer's DisplayPort output to the DisplayPort input on the monitor.
- VGA: Connect a VGA cable from your computer's VGA output to the VGA input on the monitor.
- USB Hub: Utilize the integrated USB Type-A ports on the monitor to connect peripherals such as a keyboard, mouse, or USB storage devices.

Image 3.1: Rear view of the VG245 monitor, highlighting the various input and output ports.
Video 3.2: Demonstration of USB Type-C connectivity with ViewSonic monitors, showing single-cable solutions for power, video, and data.
4. Operating the Monitor
4.1 Ergonomic Adjustments
The VG245 monitor is designed with advanced ergonomic features to enhance user comfort and productivity. You can adjust the monitor in the following ways:
- Height Adjustment: Raise or lower the monitor to achieve an optimal viewing height.
- Tilt: Adjust the screen's vertical angle (forward or backward) to reduce glare and improve viewing comfort.
- Swivel: Rotate the monitor horizontally on its base to share your screen or adjust your viewing angle without moving the entire stand.
- Pivot: Rotate the screen 90 degrees to switch between landscape and portrait orientations, ideal for coding or document viewing.

Image 4.1: Illustration of the monitor's ergonomic adjustment capabilities.
4.2 Display Settings (ViewMode)
The monitor includes various ViewMode presets to optimize display performance for different content types:
- Game: Enhances visibility in dark scenes and reduces input lag for gaming.
- Movie: Optimizes color and contrast for cinematic viewing.
- Web: Provides balanced settings for general web browsing.
- Text: Adjusts brightness and contrast for comfortable reading.
- Mono: Displays content in grayscale.
Access these settings through the On-Screen Display (OSD) menu using the buttons located on the bottom right bezel of the monitor.
4.3 Eye Care Features
To reduce eye strain during prolonged use, the VG245 incorporates:
- Blue Light Filter: Reduces harmful blue light emissions.
- Flicker-Free Technology: Eliminates screen flickering at all brightness levels.
These features can be enabled or adjusted via the OSD menu.
Video 4.2: Overview of the ViewSonic VG245 monitor, showcasing its display and ergonomic features.
5. Maintenance
To ensure the longevity and optimal performance of your monitor, follow these maintenance guidelines:
- Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Avoid using alcohol, ammonia, or abrasive cleaners.
- Cleaning the Casing: Use a soft, dry cloth to clean the monitor casing.
- Ventilation: Ensure the ventilation openings on the monitor are not blocked to prevent overheating.
- Power Off: Always power off the monitor when not in use for extended periods.
6. Troubleshooting
If you encounter issues with your ViewSonic VG245 monitor, refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| No Power | Ensure the power cable is securely connected to both the monitor and a working power outlet. Check the power indicator light. |
| No Image on Screen |
|
| Image is Blurry or Distorted |
|
| No Sound |
|
For further assistance, please contact ViewSonic customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Screen Size | 24 Inches |
| Panel Type | IPS |
| Resolution | 1920 x 1080 (Full HD) |
| Aspect Ratio | 16:9 |
| Refresh Rate | 60 Hz |
| Connectivity | 1x 60W USB-C, 1x HDMI 1.4, 1x DisplayPort, 1x VGA, 3x USB Type-A, 1x USB Type-B |
| Ergonomics | Height Adjustment, Tilt, Swivel, Pivot |
| Integrated Speakers | 2x 2W |
| Weight | 13.7 pounds |
| Product Dimensions (LxWxH) | 8 x 21.2 x 20.15 inches |
8. Warranty and Support
8.1 Product Warranty
The ViewSonic VG245 monitor typically comes with a 3-Year Limited Warranty. Please refer to the official ViewSonic website or your product documentation for specific terms and conditions, as warranty details may vary by region.
8.2 Customer Support
For technical assistance, troubleshooting, or warranty claims, please contact ViewSonic customer support. Visit the official ViewSonic Store or their main website for contact information and additional resources.





