TESmart HKS202-EP23

TESmart PAP KVM Switch User Manual

Model: HKS202-EP23

Brand: TESmart

1. Introduction and Overview

The TESmart PAP KVM Switch is designed to manage two computers with two monitors using a single set of keyboard and mouse. This device supports Picture-and-Picture (PAP) functionality, allowing you to view content from both connected computers simultaneously on your dual monitor setup. It is ideal for users who need to switch between multiple systems efficiently while maintaining a dual-monitor configuration.

Key features include 4K@30Hz resolution support, EDID emulators for stable display settings, various switching methods (hotkeys, buttons, IR remote), and integrated audio and microphone support.

TESmart PAP KVM Switch with included cables

Image: The TESmart PAP KVM Switch unit shown with its accompanying cables, including HDMI and USB-B cables.

Dual monitor setup with TESmart KVM switch

Image: A typical desk setup demonstrating the TESmart KVM switch managing two monitors for a hybrid work environment. Icons indicate HDMI+HDMI, 4K@30Hz, Hotkey Switching, EDID Emulation, USB 2.0, and Headset support.

2. Package Contents

Please verify that all items listed below are included in your package:

  • 1x TESmart 2x2 HDMI KVM Switch PAP
  • 2x 5ft (HDMI+USB-B) Cables
  • 2x 5ft HDMI Cables
  • 1x IR Remote Control (AAA batteries not included)
  • 1x DC 12V Power Adapter
  • 1x User Manual
Packing list of TESmart KVM switch components

Image: Visual representation of the items included in the product package: the KVM switch unit, KVM cables, HDMI cables, IR remote, user manual, and power adapter.

3. Setup and Installation

Follow these steps to set up your TESmart PAP KVM Switch:

  1. Power Off Devices: Ensure all computers and monitors are powered off before making any connections.
  2. Connect Monitors: Connect your two monitors to the "Display A" and "Display B" HDMI output ports on the KVM switch using HDMI cables.
  3. Connect Computers (PC1):
    • Connect the HDMI output from PC1 to the "Input A" port under "PC1" on the KVM switch.
    • Connect the USB-B port of PC1 to the "USB 1" port under "PC1" on the KVM switch using the provided HDMI+USB-B cable.
  4. Connect Computers (PC2):
    • Connect the HDMI output from PC2 to the "Input B" port under "PC2" on the KVM switch.
    • Connect the USB-B port of PC2 to the "USB 2" port under "PC2" on the KVM switch using the provided HDMI+USB-B cable.
  5. Connect Keyboard and Mouse: Connect your USB keyboard and mouse to the dedicated keyboard and mouse USB ports on the KVM switch.
  6. Connect Peripherals (Optional): If you have additional USB peripherals (e.g., USB hub, printer, scanner, U disk), connect them to the USB 2.0 port on the KVM switch. Note: Hotkey switching is not supported when the keyboard is connected to the USB 2.0 port.
  7. Connect Audio (Optional): Connect your headset or speakers to the integrated microphone and L/R audio output ports on the KVM switch.
  8. Power On: Connect the DC 12V power adapter to the KVM switch and then plug it into a power outlet. Power on your monitors and computers.

The KVM switch supports hot-plugging, allowing you to add or remove devices without powering off the switch or connected devices.

Connection diagram for TESmart KVM switch

Image: A detailed diagram illustrating the connection points on the TESmart KVM switch, showing inputs for two PCs (HDMI and USB) and outputs for two monitors, along with ports for keyboard, mouse, headset, printer, U disk, and barcode scanner.

USB 2.0 peripheral sharing with TESmart KVM

Image: The KVM switch highlighting the USB 2.0 port, indicating its use for sharing peripherals like printers, U disks, and barcode scanners between connected computers.

4. Operating Instructions

4.1 Switching Between Computers

The TESmart KVM switch offers multiple methods for switching between connected computers:

  • Front Panel Buttons: Press the "Select" buttons on the front panel of the KVM switch to cycle through the connected computers.
  • IR Remote Control: Use the included IR remote control to switch inputs. (Requires AAA batteries, not included).
  • Keyboard Hotkeys: Utilize specific keyboard hotkey combinations for quick switching.
  • Auto Scan: The KVM switch can be configured to automatically scan and switch between active inputs.
One-touch switching methods for TESmart KVM

Image: Demonstrates three switching methods: keyboard hotkeys, front panel buttons on the KVM switch, and the IR remote control.

4.2 Hotkey Customization

You can customize hotkey combinations for personalized control. Refer to the detailed hotkey instructions in the full user manual for specific sequences. It is recommended to AVOID setting F1, F11, Alt, and the numbers 1, 2, 3, 4 as hotkeys to prevent conflicts with system functions.

Hotkey customization guide for TESmart KVM

Image: Illustrates the concept of hotkey customization, showing a generic hotkey combination (Hotkey + Hotkey + F1 + Any Key). It also highlights keys to avoid for hotkey assignment.

4.3 Display Modes

The KVM switch supports various display modes for your dual monitor setup:

  • Mirrored Display: Both monitors display the same content from the selected PC.
  • Extended Display: The desktop of the selected PC is extended across both monitors.
  • Picture-and-Picture (PAP) / Different on Each: Each monitor displays content from a different PC. For example, PC1 on Monitor 1 and PC2 on Monitor 2. This allows you to view both systems simultaneously.
  • Mixed Display: One monitor shows PC1, the other shows PC2.
  • Thumbnails Display Mode: Displays smaller versions of both PC desktops on each monitor.
Two display modes for TESmart KVM: Mirrored and Extended

Image: Illustrates two primary display modes: Mirrored (both monitors show PC1) and Extended (PC2 desktop extended across both monitors).

Three display modes for TESmart KVM: Extended, Mixed, Thumbnails

Image: Shows three advanced display modes: Extended (PC1 desktop across both monitors), Mixed (PC1 on one monitor, PC2 on the other), and Thumbnails (smaller views of both PCs on each monitor).

4.4 EDID Emulation

The KVM switch features EDID emulators on each input port. This ensures that your computers always receive the correct display information, preventing resolution or display settings from changing when you switch between inputs. This provides a seamless and stable video output experience.

Comparison of display with and without EDID emulation

Image: A comparison showing how EDID emulation maintains consistent window settings after switching (left, green check) versus without EDID emulation where display settings may change (right, red exclamation).

4.5 Audio and USB Focus Lock

The KVM switch allows for independent control of audio and USB peripherals. You can configure the device to maintain audio output from one computer while working on another, or keep a USB device (like a printer) connected to a specific computer regardless of the active video input. This ensures uninterrupted workflow for specific tasks.

USB and Audio Focus Lock feature of TESmart KVM

Image: Illustrates the "Lock-in Connectivity" feature, showing PC1 displayed on monitors while PC2 is used for printing (USB Focus Lock) or audio playback (Audio Focus Lock).

Headset connected to TESmart KVM for audio input/output

Image: Shows a headset connected to the KVM switch, emphasizing the "MIC in, World Out" capability for audio input and output.

4.6 Keyboard and Mouse Compatibility

The KVM switch is designed for high compatibility with most wired, wireless (2.4G receiver), mechanical, multimedia, and gaming keyboards and mice due to its upgraded pass-through mode (Semi-DDM USB). Bluetooth keyboards and mice are not supported.

Keyboard and mouse compatibility with TESmart KVM

Image: Displays various types of keyboards and mice (common, wireless with 2.4G receiver, multimedia, mechanical) that are compatible with the TESmart KVM switch.

4.7 Seamless Switching

The KVM switch provides near-instantaneous keyboard and mouse switching with zero latency, enhancing workflow efficiency and gaming experience by eliminating delays when transitioning between computers.

Seamless keyboard and mouse switching speed comparison

Image: A visual comparison showing the speed of switching. The top panel indicates a 5-second loading time, while the bottom panel shows the TESmart KVM switching in 1 second.

5. Maintenance

To ensure the longevity and optimal performance of your TESmart PAP KVM Switch, follow these general maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to clean the exterior of the KVM switch. Avoid using liquid cleaners or aerosols, as they may damage the device.
  • Ventilation: Ensure the KVM switch is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
  • Power Supply: Always use the provided DC 12V power adapter. Using an incorrect power supply may damage the unit.
  • Cable Management: Keep cables organized and free from kinks or excessive bending to prevent damage to the cables and ports.
  • Environmental Conditions: Avoid exposing the device to extreme temperatures, humidity, or direct sunlight.

6. Troubleshooting

If you encounter issues with your TESmart PAP KVM Switch, refer to the following common troubleshooting steps:

  • No Display/Flickering Screen:
    • Ensure all HDMI cables are securely connected to both the KVM switch and your monitors/computers.
    • Verify that the KVM switch is powered on and its indicator lights are active.
    • Check your computer's display settings to ensure they are configured for dual monitors and the correct resolution (up to 4K@30Hz).
    • Try restarting the KVM switch and then your computers.
    • Ensure your laptop is capable of dual monitors before purchasing or troubleshooting.
  • Keyboard/Mouse Not Responding:
    • Ensure the keyboard and mouse are connected to the dedicated USB ports on the KVM switch.
    • If using a wireless keyboard/mouse, ensure the receiver is properly plugged into the dedicated port.
    • If the keyboard is connected to the USB 2.0 port, hotkey switching will not work. Connect it to the dedicated keyboard port.
    • Try unplugging and replugging the keyboard and mouse.
    • Verify that the keyboard and mouse are not Bluetooth models, as these are not supported.
  • Audio Issues:
    • Check that your headset or speakers are correctly plugged into the audio output ports on the KVM switch.
    • Ensure the audio output settings on your computer are directed to the KVM switch.
    • Verify that the audio focus lock feature is not preventing audio from the desired computer.
  • Hotkey Issues:
    • Ensure your keyboard is connected to the dedicated keyboard USB port, not the USB 2.0 port.
    • Review the hotkey combinations in the full user manual.
    • Avoid using F1, F11, Alt, or numbers 1, 2, 3, 4 as custom hotkeys.

If problems persist, please contact TESmart customer support for further assistance.

7. Specifications

FeatureDetail
Model NumberHKS202-EP23
Product Dimensions (L x W x H)11.81 x 4.33 x 1.18 inches
Weight1.1 Pounds
Operation ModeON-OFF
Current Rating2 Amps
Operating Voltage12 Volts (DC)
Contact TypeNormally Open
Connector TypePlug In
TerminalSolder
Circuit Type2-way
Mounting TypePlug In Mount
Video ResolutionUp to 4K@30Hz (downward compatible)
Operating Systems SupportedUnix, Windows, Debian, Ubuntu, Fedora, Mac OS X, Raspbian, Ubuntu for Raspberry Pi, other Linux basic systems

8. Warranty and Support

TESmart is committed to providing excellent customer service and product support.

  • Warranty: This KVM Switch comes with a 1-year warranty. Additional warranty options (e.g., 1+2 year) may be available. Please refer to your purchase documentation for details.
  • Technical Support: TESmart offers 24/7 technical support. If you have any questions, concerns, or require assistance with your product, please reach out to our customer experience design team.
  • Firmware Service: Custom firmware services may be available for specific compatibility needs.
TESmart support and warranty information

Image: Displays icons representing 24/7 Tech Support, 30% Off Trade-In, 1+2 Year Warranty, and Custom Firmware Service, highlighting TESmart's commitment to customer support.

For the most up-to-date support information and contact details, please visit the official TESmart website or refer to the contact information provided in your product packaging.

© 2024 TESmart. All rights reserved.

This manual is for informational purposes only. Specifications are subject to change without notice.

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