meross Smart Temperature Controller MTS960 User Manual

1. Introduction

The meross Smart Temperature Controller MTS960 is a versatile Wi-Fi enabled thermostat controlled outlet plug designed for precise temperature management. It supports both heating and cooling applications, making it suitable for various environments such as homebrew setups, fermentation, reptile habitats, and greenhouses. This device integrates seamlessly with smart home ecosystems including Apple Home, Amazon Alexa, and Google Home, allowing for remote control, scheduling, and energy monitoring.

2. Safety Information

Before operating the meross Smart Temperature Controller MTS960, please read and understand all safety instructions. Failure to follow these instructions may result in electric shock, fire, or personal injury.

Do not immerse the device or its sensor in water unless explicitly stated for the sensor.
Ensure the device is connected to a properly grounded outlet.
Do not exceed the maximum load capacity of 15A / 1800W (at 120V).
Keep the device away from direct sunlight, high temperatures, and humidity.
Do not attempt to disassemble or repair the device yourself. Contact customer support for assistance.
Activate the child lock feature in the Meross app to prevent accidental changes to settings.

3. Package Contents

The meross Smart Temperature Controller MTS960 package typically includes:

meross Smart Temperature Controller (MTS960)
Temperature Sensor Probe
User Manual

4. Product Overview

The meross Smart Temperature Controller MTS960 consists of a main control unit with a display, control buttons, a power outlet, and a detachable temperature sensor. It is designed for easy integration into your existing electrical setup.

meross Smart Temperature Controller MTS960 with app interface — Image Description: The meross Smart Temperature Controller MTS960 showing the main control unit with an LCD display, two control buttons, a power cord, a smart outlet plug, and a temperature sensor probe. A smartphone screen displaying the Meross app interface is also visible, illustrating remote control capabilities.

Internal view of meross smart plug components — Image Description: A close-up view of the meross smart plug, partially disassembled to show its internal copper components, highlighting the robust and fire-retardant housing design for safety and durability.

Key Features

LCD Display: Shows measured temperature, target temperature, and differential value.
Control Buttons: For manual adjustment of settings directly on the device.
Smart Outlet: Connects to your heating or cooling appliance.
Temperature Sensor: A 79-inch (200cm) stainless steel probe for accurate temperature measurement, suitable for immersion in water.
Wi-Fi Connectivity: Enables remote control and smart home integration.

5. Setup

Follow these steps to set up your meross Smart Temperature Controller MTS960:

Power On: Plug the meross Smart Temperature Controller into a standard wall outlet.
Connect Appliance: Plug your heating or cooling appliance into the smart outlet on the controller.
Position Sensor: Place the temperature sensor probe in the area where you need to monitor and control the temperature. The stainless steel sensor is waterproof and can be placed in liquids.
Download Meross App: Download the free Meross app from the Apple App Store or Google Play Store.
Add Device: Open the Meross app, create an account or log in, and follow the in-app instructions to add your MTS960 device. This typically involves connecting to the device's temporary Wi-Fi network and then configuring it to join your home Wi-Fi network.
Integrate with Smart Home (Optional): Once set up in the Meross app, you can link your Meross account to Apple Home, Amazon Alexa, or Google Home for voice control and advanced automation.

meross Smart Temperature Controller setup with app — Image Description: The meross Smart Temperature Controller MTS960 plugged into a wall outlet, with its temperature sensor positioned. The image also shows a smartphone displaying the Meross Home app, indicating the device is ready for configuration and control.

6. Operating Instructions

The meross Smart Temperature Controller MTS960 offers various modes and features for precise temperature control.

Basic Operation

Display Activation: If the screen is off due to inactivity, hold the 'Mode' button for 3 seconds to activate the display.
Temperature Unit: The device supports both Celsius and Fahrenheit. This can be changed in the Meross app.
Setting Target Temperature: Use the buttons on the device or the Meross app to set your desired target temperature.
Differential Value: Adjust the differential value (deadband) to control the temperature range before the device activates or deactivates the connected appliance. This helps prevent rapid cycling of equipment.

Heating and Cooling Modes

The controller can operate in both heating and cooling modes, automatically switching the connected appliance on or off to maintain the target temperature.

meross Smart Temperature Controller in heating and cooling applications — Image Description: Two scenarios demonstrating the meross Smart Temperature Controller MTS960 in use. The top image shows it controlling a heater for a heating application, while the bottom image shows it controlling a fan for a cooling application, both maintaining comfortable room temperatures.

Advanced Features

Scheduling: Create custom heating and cooling schedules with up to 12 periods per day using the Meross app. The device can follow these schedules even if Wi-Fi is disconnected.
Remote Control: Control the device from anywhere using the Meross app on your smartphone, provided you have an internet connection.
Voice Control: Integrate with Apple Home, Alexa, or Google Home to control the temperature using voice commands.
Power Monitoring: Track real-time and historical power consumption data through the Meross app.
Power-off Memory: In case of a power outage, the device retains its last settings and resumes operation when power is restored.
Compressor Protection: A built-in delay prevents rapid restarting of compressors, protecting connected equipment like refrigerators or AC units.
Child Lock: Activate this feature in the Meross app to prevent unauthorized changes to settings.

meross Smart Temperature Controller display details — Image Description: A detailed view of the meross Smart Temperature Controller MTS960's display, showing measured temperature, target temperature, and differential value. Text overlays indicate a temperature control range of -4°F to 95°F by default, with an accuracy of ±1°F, and a maximum measurable temperature of 230°F.

meross Smart Temperature Controller voice control example — Image Description: The meross Smart Temperature Controller MTS960 connected to an aquarium setup, demonstrating voice control integration with Siri, Alexa, and Google Assistant. Speech bubbles show example commands like 'Hey Siri, set the heat lamp to 80°F'.

meross Smart Temperature Controller remote control via app — Image Description: A user remotely controlling the meross Smart Temperature Controller MTS960 via the Meross app on a smartphone. The controller is shown plugged into a wall outlet, emphasizing its remote accessibility from anywhere with internet access.

meross Smart Temperature Controller power and temperature monitoring app interface — Image Description: A visual representation of the Meross app interface on two smartphones, illustrating the power and temperature monitoring features. Bar graphs and line charts display historical power consumption and temperature data over various periods (day, week, month, year).

7. Maintenance

To ensure optimal performance and longevity of your meross Smart Temperature Controller MTS960:

Cleaning: Wipe the device with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
Sensor Care: Regularly check the temperature sensor for any damage or debris. Clean it gently if necessary.
Firmware Updates: Keep the device firmware updated through the Meross app to ensure the latest features and security enhancements.

8. Troubleshooting

If you encounter issues with your meross Smart Temperature Controller MTS960, refer to the following common problems and solutions:

Problem	Possible Cause / Solution
Screen is off / unresponsive	The screen may have entered power-saving mode. Hold the 'Mode' button for 3 seconds to activate the display.
Device not connecting to Wi-Fi	Ensure your Wi-Fi network is 2.4GHz. The device does not support 5GHz Wi-Fi. Check your Wi-Fi password for accuracy. Move the device closer to your Wi-Fi router. Restart your router and try connecting again. Perform a factory reset on the device (refer to Meross app for instructions) and try setup again.
Temperature readings are inaccurate	Ensure the temperature sensor is correctly positioned and not obstructed. Verify the sensor is clean and free from debris. Compare readings with another reliable thermometer to confirm discrepancy.
Appliance not turning on/off	Check if the appliance itself is powered on and functioning correctly. Verify the target temperature and differential settings in the app or on the device. Ensure the device is in the correct heating or cooling mode. Check for any active schedules or timers that might be overriding manual control.
Sensor Failure Alarm	If you receive a sensor failure alarm via the app, check the sensor connection and inspect the probe for damage. If the issue persists, contact meross support.

9. Specifications

Detailed technical specifications for the meross Smart Temperature Controller MTS960:

Feature	Detail
Brand	meross
Model Number	MTS960
Voltage	120 Volts
Maximum Output Load	15A, 1800W (at 120V)
Temperature Measurement Range	-22℉ to 230℉ (-30℃ to 110℃)
Default Control Range	-4℉ to 95℉ (adjustable in app)
Temperature Accuracy	±1℉ (±0.5℃)
Connectivity	Wi-Fi (2.4GHz only)
Control Methods	Meross App, Device Buttons, Voice Control (Apple Home, Alexa, Google Home, SmartThings)
Sensor Cable Length	79 inches (approx. 200 cm)
Material	Acrylonitrile Butadiene Styrene (ABS)
Product Dimensions	1.4 x 4.7 x 2.4 inches
Item Weight	1.38 pounds

10. Warranty and Support

meross products are designed for reliability and performance.

Warranty Information

This product comes with a standard manufacturer's warranty. Please refer to the official meross website or your purchase documentation for specific warranty terms and conditions.

Customer Support

For technical assistance, troubleshooting, or any questions regarding your meross Smart Temperature Controller MTS960, please contact meross customer support through the following channels:

Meross App: Access support directly through the 'Help & Feedback' section in the Meross app.
Website: Visit the official meross support website for FAQs, guides, and contact information.
Email: Contact meross support via email for detailed inquiries.

meross MTS960