UGREEN 25255

UGREEN HiTune Max 5 Noise Cancelling Headphones User Manual

Model: 25255

Introduction

The UGREEN HiTune Max 5 headphones are designed to provide a high-fidelity audio experience with advanced noise cancellation capabilities. Featuring Hi-Res Audio certification, a powerful 40mm titanium-plated speaker, and a long-lasting battery, these headphones are suitable for various listening environments, from daily commutes to immersive gaming sessions. The lightweight and foldable design ensures comfort and portability.

What's in the Box

  • UGREEN HiTune Max 5 Bluetooth Headphones (Black) x 1
  • 3.5mm Audio Cable x 1
  • USB Charging Cable x 1
  • User Manual x 1

Product Overview

Headphone Design

UGREEN HiTune Max 5 Noise Cancelling Headphones in Black

The UGREEN HiTune Max 5 headphones feature an over-ear design with comfortable earcups and an adjustable headband. The headphones are primarily black with subtle UGREEN branding on the headband. They are designed for extended wear and portability.

Key Features

  • Hi-Res Certification logo and audio decoding rates

    Hi-Res Certification: Enjoy high-resolution audio quality, both wired and wirelessly, with support for LDAC, aptX HD, AAC, and SBC codecs for superior sound transmission.

  • Headphones with 43dB noise reduction text

    43dB Active Noise Reduction (ANC): Effectively reduces up to 95% of low-frequency ambient noise, such as engine hum or air conditioning, allowing for a more immersive listening experience.

  • Diagram of a 40mm composite speaker unit

    40mm Titanium-Plated Speaker Unit: Delivers rich, deep bass and clear, bright high-frequency sounds for a dynamic audio performance.

  • Person using headphones in a cafe, illustrating call noise reduction

    AI Call Noise Cancellation: Equipped with two noise-reduction microphones to filter out environmental noise, ensuring clear voice calls even in noisy environments.

  • Person playing a mobile game with headphones on, illustrating low latency

    Exclusive Game Mode: Provides ultra-low latency (less than 100ms) for synchronized audio and visuals, enhancing the gaming experience.

  • Headphones with text indicating 90 hours playtime and 1.5 hours charging

    Extended Playtime & Fast Charging: Offers up to 90 hours of playback (ANC off) or 55 hours (ANC on) on a single charge. A 5-minute fast charge provides up to 9 hours of listening time, with a full charge achieved in 1.5 hours.

  • Headphones with text indicating 246g weight and comfort features

    Lightweight & Comfortable: Weighing approximately 246g, with memory foam earcups, designed for comfortable long-term wear. The headphones are also foldable and rotatable for easy storage and travel.

Setup

1. Charging the Headphones

Before first use, fully charge the headphones. Connect the provided USB charging cable to the headphone's charging port and to a USB power source (e.g., computer USB port, wall adapter). The LED indicator will show charging status and turn off or change color when fully charged.

A full charge takes approximately 1.5 hours. For quick use, a 5-minute charge provides up to 9 hours of playtime.

2. Powering On/Off

  • Power On: Press and hold the Power button for approximately 3 seconds until the LED indicator lights up.
  • Power Off: Press and hold the Power button for approximately 5 seconds until the LED indicator turns off.

3. Bluetooth Pairing

  1. Ensure the headphones are powered off.
  2. Press and hold the Power button for approximately 5-7 seconds until the LED indicator flashes blue and red alternately, indicating pairing mode.
  3. On your device (smartphone, tablet, computer), enable Bluetooth and search for "UGREEN HiTune Max 5" in the list of available devices.
  4. Select "UGREEN HiTune Max 5" to connect. Once connected, the LED indicator will turn solid blue or flash blue slowly.
  5. If prompted for a password, enter "0000".

The headphones will automatically attempt to reconnect to the last paired device when powered on.

4. Wired Connection

To use the headphones with a wired connection, plug one end of the 3.5mm audio cable into the headphone's audio jack and the other end into your audio source. The headphones can be used passively in wired mode even if the battery is depleted, though ANC and other electronic features will not function.

Operating Instructions

1. Music Playback Controls

ActionButton Press
Play/PausePress the Multi-function button once.
Next TrackPress the Volume Up (+) button for 2 seconds.
Previous TrackPress the Volume Down (-) button for 2 seconds.
Volume UpShort press the Volume Up (+) button.
Volume DownShort press the Volume Down (-) button.

2. Call Management

ActionButton Press
Answer/End CallPress the Multi-function button once.
Reject CallPress and hold the Multi-function button for 2 seconds.
Activate Voice AssistantTriple press the Multi-function button.

3. Active Noise Cancellation (ANC) and Transparency Mode

The headphones feature multiple noise control modes:

  • ANC On: Reduces ambient noise significantly.
  • Transparency Mode: Allows you to hear your surroundings while still enjoying your audio, useful for awareness.
  • Normal Mode: ANC and Transparency modes are off.

To cycle through these modes, short press the ANC button located on the earcup.

4. Game Mode

Activate Game Mode for ultra-low latency audio, ideal for gaming. This mode minimizes audio delay to provide a more synchronized experience between visuals and sound.

To activate/deactivate Game Mode, refer to the specific instructions in the full user manual or the UGREEN app, if available.

Maintenance

  • Cleaning: Use a soft, dry cloth to clean the headphones. Do not use abrasive cleaners or solvents.
  • Storage: When not in use, store the headphones in a cool, dry place, away from direct sunlight and extreme temperatures. Utilize the foldable design for compact storage.
  • Battery Care: To prolong battery life, avoid fully discharging the headphones frequently. Charge them regularly, even if not in constant use.

Troubleshooting

ProblemSolution
Headphones do not power on.Ensure the headphones are charged. Connect them to a power source using the USB charging cable.
Cannot pair with a device.
  • Ensure the headphones are in pairing mode (LED flashing blue/red).
  • Make sure Bluetooth is enabled on your device.
  • Move the headphones closer to your device.
  • Clear the Bluetooth pairing list on your device and try pairing again.
No sound or low volume.
  • Adjust the volume on both the headphones and your connected device.
  • Ensure the headphones are properly connected via Bluetooth or the 3.5mm audio cable.
  • If using wired mode, ensure the cable is fully inserted.
ANC not working effectively.
  • Ensure ANC mode is activated (short press the ANC button).
  • Check that the earcups form a good seal around your ears.
  • ANC is most effective against low-frequency, continuous noise.

Specifications

FeatureDetail
Model Number25255
ConnectivityBluetooth 5.0, 3.5mm Audio Jack
Audio CertificationHi-Res Audio (Wired & Wireless)
Noise CancellationActive Noise Cancellation (up to 43dB)
Speaker Size40mm Titanium-Plated Dynamic Drivers
Microphones2 Noise Reduction Mics for AI Call Noise Cancellation
LatencyLess than 100ms (Game Mode)
Battery LifeUp to 90 hours (ANC Off), 55 hours (ANC On)
Charging TimeApprox. 1.5 hours for full charge; 5 min charge for 9 hours playtime
WeightApprox. 246g
Dimensions24 x 22 x 6 cm (Product Dimensions)

Official Product Video

This video provides a visual overview of the UGREEN HiTune Max 5 Wireless Headphones, showcasing its design, features, and key benefits such as long battery life, sound quality, and noise cancellation.

Warranty and Support

UGREEN provides comprehensive support for the HiTune Max 5 headphones:

  • Warranty: A 24-month warranty is provided from the date of purchase.
  • Customer Service: 24-hour customer service is available for inquiries and assistance.
  • Technical Support: Lifetime technical support is offered for the product.

For warranty claims or technical assistance, please contact UGREEN customer support through their official website or the contact information provided in the product packaging.

© 2024 UGREEN. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.