Portronics Muffs M2 (POR-1883)
Portronics Muffs M2 Bluetooth Headphones User Manual
Model: Muffs M2 (POR-1883)
Introduction
The Portronics Muffs M2 Bluetooth Headphones are designed to provide a high-quality audio experience with comfort and convenience. This manual provides detailed instructions for setting up, operating, and maintaining your headphones to ensure optimal performance.
What's in the Box
Upon unboxing your Portronics Muffs M2 headphones, you should find the following items:
- Headphone (1N)
- Charging Cable (Type-C)
- User Manual
Video: A quick overview of the Portronics Muffs M2 headphones, demonstrating the foldable design, wearing them, making calls, and charging. This video provides a visual guide to the product's key features and initial handling.
Product Overview
Familiarize yourself with the various components and controls of your Muffs M2 headphones.

Image: This image highlights the button controls, including volume up/down, the 3.5mm AUX port, and the Type-C charging port located on the earcup.

Image: A detailed view illustrating the comfort features and various ports: plush memory foam earcups, AUX port, in-built microphone, adjustable headband, Type-C charging port, and control buttons for easy access.
- Control Buttons: Located on the earcup for easy management of music playback, calls, and volume.
- AUX 3.5mm Port: For wired connectivity to devices.
- Type-C Charging Port: For charging the headphones.
- In-built Microphone: For clear hands-free communication.
- Adjustable Headband: Allows for a customized and comfortable fit.
- Plush Memory Foam Earcups: Designed for extended comfort during listening sessions.
Setup
1. Charging the Headphones
Before first use, fully charge your headphones. Use the provided Type-C charging cable to connect the headphones to a power source.
- A full charge takes approximately 2 hours.
- A 10-minute charge provides up to 10 hours of playback.
- The headphones offer up to 40 hours of playtime on a full charge.

Image: The headphones are shown connected to a Type-C charging cable, illustrating the charging process and highlighting the quick charge capability.
2. Bluetooth Pairing
To connect your headphones wirelessly via Bluetooth:
- Ensure the headphones are charged and powered off.
- Press and hold the power button until the LED indicator flashes, indicating pairing mode.
- On your device (smartphone, laptop, PC), enable Bluetooth and search for "Portronics Muffs M2".
- Select "Portronics Muffs M2" from the list of available devices to connect.
- Once connected, the LED indicator will show a steady light or flash slowly.

Image: This image displays the earcup, emphasizing the Bluetooth V5.3 connectivity and the 3.5mm AUX port, indicating both wireless and wired options.
Operating Instructions
Basic Controls
- Power On/Off: Press and hold the power button.
- Play/Pause: Single press the multi-function button.
- Volume Up/Down: Press the '+' or '-' buttons.
- Next/Previous Track: Long press the '+' or '-' buttons.
- Answer/End Call: Single press the multi-function button.
- Reject Call: Long press the multi-function button.
- Activate Voice Assistant: Double press the multi-function button.
Music Playback
Enjoy your music with powerful bass and clear audio from the 40mm dynamic drivers.

Image: The headphones are shown alongside a smartphone playing music, highlighting the impressive 40-hour playtime for extended listening.

Image: An exploded view of the 40mm dynamic driver, illustrating how its components work together to produce powerful and enhanced audio.
Making Calls
The in-built microphone ensures clear calls, even in noisy environments, thanks to Environmental Noise Cancellation (ENC).

Image: A user is shown wearing the headphones and engaged in a call, emphasizing the clarity provided by the in-built microphone.
Wired Mode (AUX)
For devices without Bluetooth or when battery is low, use the 3.5mm AUX cable (not included) to connect your headphones.
- Plug one end of the 3.5mm AUX cable into the headphone's AUX port.
- Plug the other end into your audio device's 3.5mm jack.
- The headphones will automatically switch to wired mode.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the headphones. Do not use abrasive cleaners or solvents.
- Storage: Store the headphones in a cool, dry place. When not in use, fold them for compact storage to prevent damage.
- Water Resistance: These headphones are not water-resistant. Avoid exposure to liquids.
- Battery Care: To prolong battery life, avoid fully discharging the headphones frequently. Charge them regularly.

Image: The headphones are shown in their folded configuration, emphasizing their portable and comfortable design for storage and travel.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones do not power on. | Low battery. | Charge the headphones fully using the provided Type-C cable. |
| Cannot pair via Bluetooth. | Headphones not in pairing mode; device Bluetooth off; too far from device. | Ensure headphones are in pairing mode (flashing LED). Turn on Bluetooth on your device. Keep headphones within 10 meters of the device. |
| No sound or low volume. | Volume too low; incorrect audio source; loose AUX cable. | Increase volume on headphones and device. Check if the correct audio output is selected on your device. Ensure AUX cable is securely connected. |
| Distorted sound or buzzing noise. | Interference; low battery; temporary software glitch. | Move away from other wireless devices. Charge the headphones. Power off and then power on the headphones and reconnect. |
| Microphone not working. | Microphone muted; incorrect input device selected. | Check device settings to ensure the headphone microphone is selected as the input device and not muted. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | Muffs M2 (POR-1883) |
| Connectivity Technology | Wireless (Bluetooth V5.3), Wired (3.5 mm Jack) |
| Ear Placement | Over Ear |
| Driver Size | 40mm Dynamic Drivers |
| Playtime | Up to 40 Hours |
| Charging Port | Type-C |
| Quick Charge | 10 mins charge for 10 hours playback |
| Charging Time | Approximately 2 Hours |
| Noise Control | Environmental Noise Cancellation (ENC) for calls |
| Microphone | In-built |
| Design | Foldable |
| Material | Plastic |
| Item Weight | 150 Grams |
| Product Dimensions | 18.6 x 13.3 x 5.1 cm |
| Compatible Devices | Laptops, PCs, Smartphones |
Warranty and Support
Portronics products typically come with a manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions.
For technical support, service, or further inquiries, please contact Portronics customer service. Contact details can usually be found on the official Portronics website or on the product packaging.
Manufacturer Contact: Portronics, 9555-245-245
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