1. Introduction
Thank you for choosing the Pretty Paw Cat Water Fountain Oasis Pro. This manual provides essential information for the safe and efficient use of your new pet water fountain. Please read these instructions carefully before initial use and retain them for future reference.
The Pretty Paw Oasis Pro is designed to encourage your cat to drink more water, promoting better hydration and overall health. Its silent operation, multi-stage filtration, and user-friendly design make it an ideal choice for pet owners.
2. Safety Instructions
- Ensure the power adapter and cable are not damaged before use.
- Always unplug the fountain before cleaning or performing maintenance.
- Do not immerse the power adapter or plug in water.
- Keep the fountain on a stable, level surface to prevent spills.
- This product is for indoor use only.
- Supervise pets during initial use to ensure they adapt safely to the fountain.
- Keep out of reach of children.
- Use only original Pretty Paw replacement parts and filters.
3. Package Contents
Please check that all items are present in the package:
- Pretty Paw Cat Water Fountain Oasis Pro (Main Unit)
- Water Pump
- Filter Element (Activated Carbon Filter)
- Power Adapter
- Instruction Manual
4. Product Overview
The Pretty Paw Oasis Pro features an innovative design with a visible water level indicator and anti-splash properties. It is constructed from BPA-free materials to ensure your pet's health.
The fountain incorporates a multi-stage filtration system to provide clean and fresh water:
- Cotton Filter: Removes larger particles like hair and dust.
- Ion Exchanger: Softens water and removes heavy metals.
- Activated Carbon: Eliminates odors and improves taste.
5. Setup Instructions
- Unpack Components: Carefully remove all parts from the packaging.
- Rinse Components: Wash the fountain body, water tray, and pump thoroughly with water. Do not use soap on the pump.
- Prepare Filter: Rinse the filter element under running water for a few minutes to remove any loose carbon dust.
- Assemble Pump: Place the water pump into its designated slot at the bottom of the fountain reservoir. Ensure the power cord is routed correctly through the groove.
- Install Filter: Place the rinsed filter element into the filter tray.
- Fill with Water: Fill the reservoir with clean water up to the MAX fill line. Do not overfill. The fountain has a 2.5-liter capacity.
- Place Top Tray: Carefully place the top water tray onto the fountain base, ensuring it sits securely.
- Connect Power: Connect the power adapter to the fountain's power cord and then plug it into a wall outlet. The fountain will start operating, and the LED indicator will illuminate.
6. Operation
Once set up, the Pretty Paw Oasis Pro operates continuously, providing fresh, filtered water for your pet. The integrated LED light serves as a water level indicator.
LED Indicator Status:
- Blue Light: Indicates normal operation and sufficient water level.
- Red Light: Indicates a low water level. Refill the fountain immediately to prevent the pump from running dry.
Silent Operation:
The fountain is designed for super quiet operation, typically around 25 dB, ensuring it does not disturb your household or your pet.
7. Maintenance
Regular cleaning and filter replacement are crucial for maintaining water quality and extending the life of your fountain.
Cleaning the Fountain:
We recommend cleaning the entire fountain every 3 to 5 days. The fountain is designed for easy disassembly and cleaning.
- Unplug the fountain from the power outlet.
- Disassemble the fountain by removing the top tray and filter.
- Clean all components (except the power adapter) with water and a mild, pet-safe detergent. Rinse thoroughly to remove any soap residue.
- Clean the water pump: Remove the pump cover and impeller. Use a small brush to clean any hair or debris from the impeller and its housing. Rinse well.
- Reassemble the fountain after all parts are clean.
Filter Replacement:
The filter element should be replaced every 2 to 4 weeks, depending on the number of pets using the fountain and the water quality in your area. Regular filter replacement ensures optimal filtration and water freshness.
- Unplug the fountain.
- Remove the top tray and the old filter.
- Rinse the new filter under running water for several minutes.
- Place the new filter into the filter tray.
- Reassemble the fountain and refill with fresh water.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fountain not dispensing water. | Power outage; pump clogged; water level too low. | Check power connection; clean pump and impeller; refill water to appropriate level. |
| Fountain is noisy. | Low water level; pump clogged with debris; pump not properly seated. | Refill water; clean pump and impeller; ensure pump is securely placed. |
| Water tastes or smells bad. | Filter needs replacement; fountain needs cleaning. | Replace filter; thoroughly clean all fountain components. |
| LED light is red. | Water level is too low. | Refill the fountain with fresh water immediately. |
9. Specifications
- Model Number: PP-001
- Dimensions (L x W x H): 21 x 21 x 15 cm
- Weight: 860 grams
- Capacity: 2.5 Litres
- Material: BPA-free plastic
- Power Source: Electric cable
- Special Features: Super silent operation, LED water level indicator, easy to clean
10. Warranty and Support
Pretty Paw products are manufactured to high-quality standards. For warranty information, technical support, or replacement parts, please refer to the contact information provided with your purchase or visit the official Pretty Paw website. Please have your model number (PP-001) and purchase date available when contacting support.
