Introduction
Thank you for choosing the Rowenta X-Force Flex 9.60 Cordless Vacuum Cleaner. This manual provides essential information for the safe and efficient use, maintenance, and troubleshooting of your appliance. Please read these instructions carefully before first use and keep them for future reference.
Safety Instructions
To prevent injury or damage, always observe the following safety precautions:
- This appliance is intended for domestic use only. Do not use it for commercial or industrial purposes.
- Do not vacuum liquids, hot ashes, large sharp objects, or hazardous materials.
- Keep the vacuum cleaner away from water and do not immerse it in any liquid.
- Ensure the power adapter is compatible with your mains voltage.
- Unplug the appliance from the power outlet before performing any maintenance or cleaning.
- Do not operate the vacuum cleaner if it is damaged or malfunctioning. Contact authorized service for repairs.
- Children should be supervised to ensure they do not play with the appliance.
- Use only original Rowenta accessories and spare parts.
Package Contents
Carefully unpack your Rowenta X-Force Flex 9.60 and check that all components are present and undamaged. The standard package includes:
- Main vacuum unit with dust container
- Flexible extension tube
- Motorized brush head for carpets and hard floors
- Lithium-ion battery (pre-installed or separate)
- Charging adapter
- Wall-mounted charging base
- Crevice tool
- Upholstery brush
- Additional HEPA filter (x2)

Image: The Rowenta X-Force Flex 9.60 main unit with its flexible tube and motorized brush head, displayed alongside all standard accessories including the wall mount, extra filters, crevice tool, and upholstery brush.
Setup
1. Assembly
- Insert the flexible extension tube into the main vacuum unit until it clicks into place.
- Attach the motorized brush head to the other end of the flexible extension tube, ensuring it is securely fastened.
- If the battery is separate, slide it into the designated slot on the main unit until it locks.
2. Initial Charging
Before first use, fully charge the battery. This typically takes several hours.
- Connect the charging adapter to the wall-mounted charging base.
- Mount the vacuum cleaner onto the charging base. The charging indicator light will illuminate.
- Alternatively, you can charge the battery directly by connecting the adapter to the battery pack if it is removable.
Operating Instructions
1. Power On/Off and Suction Modes
Press the power button on the main unit to turn the vacuum cleaner on. Press it again to turn it off. The appliance features multiple suction modes (up to 4 speeds) to adapt to different cleaning needs. Use the mode selection button to cycle through the available power settings.
2. Using the Flexible Tube
The X-Force Flex 9.60 features a flexible tube design, allowing you to reach under low furniture without bending down. Simply press the flex release button on the tube to articulate it.

Image: A person demonstrating the flexible tube feature of the Rowenta X-Force Flex 9.60, allowing easy cleaning under a coffee table without excessive bending.
3. Using Attachments
Detach the flexible tube and motorized brush head to use the main unit as a handheld vacuum. Attach the crevice tool for narrow spaces or the upholstery brush for cleaning sofas and other fabrics.

Image: A user cleaning a grey sofa with the Rowenta X-Force Flex 9.60 in handheld mode, utilizing the upholstery brush attachment to remove debris.
4. Emptying the Dust Container
When the dust container is full, or suction power decreases, empty it:
- Ensure the vacuum cleaner is turned off.
- Press the release button to detach the dust container from the main unit.
- Open the dust container lid and empty its contents into a waste bin.
- Close the lid and reattach the dust container to the main unit until it clicks.
Maintenance
1. Cleaning the Dust Container and Filters
Regularly clean the dust container and filters to maintain optimal performance.
- After emptying, rinse the dust container with water if necessary. Ensure it is completely dry before reassembling.
- Remove the HEPA filter and foam filter. Tap them gently to remove dust. For a deeper clean, rinse them under running water. Allow them to air dry completely for at least 24 hours before reinserting. Do not use a dryer or heat source.
- Replace filters every 6 to 12 months, or more frequently with heavy use, to ensure efficient filtration.
2. Cleaning the Brush Head
Hair and debris can get tangled in the motorized brush. Periodically remove the brush bar (refer to the specific instructions in your product manual for brush removal) and cut away any tangled hair or fibers with scissors. Reinsert the brush bar securely.
3. Battery Care
To prolong battery life:
- Store the vacuum cleaner in a cool, dry place.
- Avoid fully discharging the battery frequently.
- If storing for an extended period, charge the battery to approximately 50% and recharge every few months.
Troubleshooting
If you encounter issues with your vacuum cleaner, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum does not turn on | Battery not charged; Battery not properly inserted; Power button malfunction | Charge the battery; Ensure battery is securely inserted; Contact customer support if issue persists |
| Low suction power | Dust container full; Filters clogged; Obstruction in tube/brush head | Empty dust container; Clean or replace filters; Remove any obstructions |
| Brush head not spinning | Brush bar tangled with hair/debris; Obstruction in brush head mechanism | Clean the brush bar; Remove any obstructions |
| Short battery life | Battery not fully charged; Battery degradation; Using high power mode constantly | Ensure full charge; Consider battery replacement if old; Use appropriate power mode for task |
Specifications
Key technical specifications for the Rowenta X-Force Flex 9.60 Cordless Vacuum Cleaner:
- Model Number: RH2037WO
- Power: 250 Watts
- Voltage: 18 Volts
- Battery Type: Lithium-ion
- Run Time: Up to 45 minutes
- Dust Container Capacity: 0.4 Liters
- Filter Type: HEPA Filter
- Noise Level: 79 Decibels
- Weight: 2000 Grams (2 kg)
- Dimensions (L x W x H): 24.8 x 13 x 30.4 cm (main unit, likely compact form)
- Recommended Surface: All floor types
- Special Features: Flexible tube, 4 power speeds, LED lights on brush head

Image: Diagram illustrating the key dimensions of the Rowenta X-Force Flex 9.60 Cordless Vacuum Cleaner, showing its height and width.
Warranty and Support
Rowenta products are designed and manufactured to the highest quality standards. This product is covered by a manufacturer's warranty, the terms and conditions of which are detailed in the warranty card provided with your purchase. Please retain your proof of purchase for any warranty claims.
For technical assistance, spare parts, or service, please contact Rowenta customer support or visit the official Rowenta website for your region. You can find contact information on the Rowenta website or in the documentation included with your product.





