TWRAPS Dual Wireless Phone Charger Instruction Manual

1. Introduction

Thank you for choosing the TWRAPS Dual Wireless Phone Charger. This product is specifically designed to seamlessly integrate into the 1st generation center console of your 2017-2020 Tesla Model 3 or Model Y, providing convenient and reliable MagSafe-compatible wireless charging for two devices simultaneously.

This manual provides detailed instructions for installation, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your charger.

Image: TWRAPS Dual Wireless Phone Charger in a Tesla center console.

2. Compatibility

Vehicle Compatibility:

• 2017-2020 Tesla Model 3
• 2017-2020 Tesla Model Y

This charger is designed for Tesla vehicles with the 1st Generation center console, which features a lid that pushes down and slides to close. It is not compatible with newer Tesla models that have a sliding console lid that does not fully enclose the charging area.

Device Compatibility:

• iPhone 12 and newer models (including iPhone 16 Pro Max) with MagSafe compatibility.
• Android phones with MagSafe compatible cases.

The charger utilizes strong built-in magnets for secure phone placement and efficient wireless charging. For optimal performance, your phone or phone case must be MagSafe compatible.

3. What's in the Box

• TWRAPS Dual Wireless Phone Charging Pad
• USB-C to USB-A adapter

Image: Included components: charging pad and cables.

4. Setup and Installation

Installation of the TWRAPS Dual Wireless Phone Charger is designed to be straightforward. Follow these steps for a seamless setup:

1. Remove Existing Mat: Gently lift and remove the existing rubber charging mat from your Tesla's center console. This will expose the USB ports and the cavity where the new charger will sit.
2. Connect Cables: The TWRAPS charger comes with integrated cables. Connect these cables to the USB ports located within the console cavity. If your Tesla has USB-A ports, use the provided USB-C to USB-A adapter for proper connection. The charger is designed to consolidate power from both sides into one cord, freeing up an additional USB slot if desired.
3. Position the Charger: Carefully place the TWRAPS Dual Wireless Phone Charger into the console cavity. Ensure it sits flush and securely on top of the existing charging mat area. The solid design and included 3M tapes (if applicable) help secure the unit.
4. Secure Cables: Ensure all cables are neatly tucked away and not obstructing the console lid mechanism. Proper cable management is crucial for the lid to close correctly and for the charger to remain stable.

Image: The charger is designed to fit directly over the existing charging mat area.

Image: The charger's design accommodates modern phone camera bumps.

Installation Video:

Video: Official TWRAPS installation guide for the Dual Wireless Phone Charging Pad for Tesla Model 3/Y. This video demonstrates the simple process of removing the old mat, connecting the charger, and placing it securely in the console.

5. Operating Instructions

Using your TWRAPS Dual Wireless Phone Charger is simple:

1. Place Your Device: Place your MagSafe-compatible smartphone or MagSafe-cased Android phone onto one of the two charging pucks in the console. The magnets will align your device for optimal charging.
2. Confirm Charging: Your phone's screen should indicate that it is charging. The MagSafe animation will appear on iPhones.
3. Dual Charging: You can charge two phones simultaneously, one on each puck. The charger delivers up to 5W of power per puck, which is the maximum output for the USB-A connectors found in the 1st Gen console.
4. Secure Placement: The MagSafe connection ensures your device remains securely in place, even on bumpy roads, preventing interruptions to charging.

Image: The charger supports simultaneous charging of two devices.

6. Maintenance

To keep your TWRAPS Dual Wireless Phone Charger in optimal condition:

• Cleaning: Wipe the surface with a soft, dry, or slightly damp cloth. Avoid abrasive cleaners or solvents that could damage the finish.
• Cable Management: Periodically check that the cables remain securely tucked away and are not pinched or damaged.
• Avoid Obstructions: Ensure no foreign objects are placed on the charging pucks, as this can interfere with charging or cause overheating.

7. Troubleshooting

If you encounter issues with your TWRAPS Dual Wireless Phone Charger, refer to the following common solutions:

• Device Not Charging:
  • Ensure your phone or phone case is MagSafe compatible. Non-MagSafe cases may prevent proper magnetic alignment and charging.
  • Verify that the charger's cables are securely plugged into the Tesla's USB ports.
  • Remove any metal objects or thick non-MagSafe cases between the phone and the charging pad.
• Slow Charging Speed:
  • The charger delivers up to 5W per puck due to the limitations of the 1st Gen Tesla console's USB-A ports. This is normal for this console type.
  • Charging two devices simultaneously may result in slightly slower charging for each, depending on the power distribution from your Tesla's USB ports.
• Phone Not Staying in Place:
  • Confirm your phone or case is genuinely MagSafe compatible. The magnetic connection is key to secure placement.
  • Ensure the charger unit is installed correctly and sitting flush in the console, as per the setup instructions.
• Console Lid Does Not Close:
  • This charger is designed for 2017-2020 Tesla Model 3/Y with the 1st Gen console (push-down and slide lid). If your Tesla has a newer console design with an open slider, this product is not compatible.
  • Check for any cable obstructions preventing the lid from closing fully.

8. Specifications

9. Warranty and Support

TWRAPS products are designed and manufactured to high-quality standards. For any warranty claims or technical support, please refer to the contact information provided with your purchase or visit the official TWRAPS website. Our customer support team is dedicated to assisting you with any questions or issues you may encounter.