Introduction
This manual provides essential instructions for the setup, operation, and maintenance of your ZTE WF723 Wireless Home Phone Base. The WF723 is a VoLTE voice-only device designed to provide reliable home phone service using a cellular network, featuring a backup battery for extended talk time.
Please read this manual thoroughly before using the device to ensure proper functionality and to avoid any operational issues.
Device Overview
The ZTE WF723 Wireless Home Phone Base is a compact unit with various indicators and ports for connectivity. Familiarize yourself with the device's components.

Image: Front view of the ZTE WF723 Wireless Home Phone Base, showing the ZTE logo and LED indicators for power, information, signal strength, and battery status.

Image: Rear view of the ZTE WF723 Wireless Home Phone Base, displaying the two RJ11 phone ports, power input, and external antenna connectors.
LED Indicators
The device features several LED indicators to provide status information. Refer to the "LED Indicators" section for detailed explanations.
- Power Indicator: Shows the power status of the device.
- Information Indicator: Provides general status updates.
- Voicemail Indicator: Lights up when new voicemail messages are available.
- Battery Indicator: Displays the battery charge level and status.
- Signal Strength Indicator: Shows the strength of the cellular network signal.
Setup
Follow these steps to set up your ZTE WF723 Wireless Home Phone Base.
1. Installing Your Nano-SIM Card
- Slide the back cover and remove it.
- Hold your nano-SIM card with the metal contacts facing down and slide it into the nano-SIM card slot.

Image: Diagram illustrating the process of removing the back cover and inserting a nano-SIM card into the designated slot on the ZTE WF723.
2. Charge the Battery
- Connect the power adapter to the power socket on the device.
- Connect the charger to a standard AC power outlet.
- The battery is for backup power only. The charger should always be connected for primary operation.
3. Connect the Device to a Phone
- Plug your phone into the PHONE 1 port on the device through a phone cable.
- The PHONE 2 port can be used to connect an additional phone or a cordless base station. All telephones connected to the device will use the same phone number.
Operating Instructions
Making a Call
- Pick up the handset of the connected home phone.
- Dial the phone number.
- Wait 4-8 seconds for the call to be connected automatically.
Receiving a Call
When an incoming call is received, your connected phone will ring. Simply pick up the handset to answer the call.
Phone Features
The ZTE WF723 supports standard telephone features:
- Voicemail: Access your voicemail messages as provided by your service provider.
- Three-way Calling: Conduct conference calls with two other parties.
- Call Waiting: Receive notification of an incoming call while already on a call.
- Call Forwarding: Redirect incoming calls to another phone number.
Note: Availability and activation of these features depend on your service provider.
LED Indicators
The following table explains the status indicated by the device's LED lights.
| Indicator | Status | Description |
|---|---|---|
| Battery | Green solid | High (battery in use) |
| Green blinking | High (charging) | |
| Yellow solid | Medium (battery in use) | |
| Yellow blinking | Medium (charging) | |
| Red solid | Low (battery in use) | |
| Red blinking | Low (charging) | |
| Off | No battery installed | |
| Network Signal | Green solid | Attached on LTE network |
| Orange solid | Attached on UMTS network | |
| Red solid | Searching for service | |
| Red blinking | SIM card error, no SIM card |
Note: After inserting the SIM card and powering on the device, the network signal may take 3-5 minutes to register.
Maintenance
- Keep the device in a dry environment, away from direct sunlight and extreme temperatures.
- Clean the device with a soft, dry cloth. Do not use liquid cleaners or aerosols.
- Ensure proper ventilation around the device to prevent overheating.
- Avoid dropping or subjecting the device to strong impacts.
Troubleshooting
If you encounter issues with your ZTE WF723, refer to the following common problems and solutions:
No Dial Tone or Cannot Make Calls
- Check SIM Card: Ensure the nano-SIM card is correctly inserted. The Network Signal LED should not be red blinking.
- Check Network Signal: Verify the Network Signal LED is green or orange solid. If it's red solid, the device is searching for service. Move the device to an area with better signal reception.
- Phone Connection: Ensure your corded or cordless phone is properly connected to the PHONE 1 or PHONE 2 port.
- Power Supply: Confirm the device is powered on and connected to the AC adapter.
- Service Provider: Contact your service provider to ensure your SIM card is activated and your account is in good standing.
Battery Not Charging or Low Battery Life
- Power Adapter: Ensure you are using the original or a compatible power adapter.
- Connection: Check that the power adapter is securely connected to both the device and the power outlet.
- Battery Condition: If the device is renewed, the battery may have reduced capacity. The battery is primarily for backup.
LED Indicators Not Functioning as Expected
- Refer to the "LED Indicators" section for a detailed explanation of each light's meaning.
- If an indicator shows an error (e.g., red blinking for SIM card), address the underlying issue.
Specifications
| Feature | Detail |
|---|---|
| Model | ZTE WF723 |
| Voice Technology | VoLTE |
| Data/WiFi | No |
| Battery Capacity | 2,800mAh (Lithium Ion) |
| Talk Time (Battery Backup) | Up to 180 minutes |
| Standby Time (Battery Backup) | Up to 12 hours |
| RJ11 Ports | 2 |
| RAM | 512MB |
| ROM (Flash Memory) | 4GB |
| Operating System | Linux |
| Dimensions (L x W x H) | 160 x 140 x 28mm (6.3 x 5.5 x 1.1 inches) |
| Weight | 540 g |
| Wall Mountable | Yes (Keyhole) |
| Compatible Devices | Landline phones (corded or cordless) |
| IMEI | 866625030790445 |
| Serial Number (S/N) | 320144408702 |

Image: Close-up of the bottom label of the ZTE WF723, displaying the model number (WF723), FCC ID, IC, H/W version, IMEI, and Serial Number (S/N).
Warranty and Support
This ZTE WF723 Wireless Home Phone Base is an Amazon Renewed product and comes with a 90-day Amazon Renewed limited Warranty.
For technical support or warranty claims, please refer to the Amazon Renewed program guidelines or contact the seller directly.
For general inquiries about ZTE products, you may visit the official ZTE website or contact their customer service.





