1. Introduction
This user manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your EUHOMY Commercial Under Counter Ice Maker Machine, Model HBZB-36F. Please read this manual thoroughly before operating the appliance to ensure safe and efficient use. Keep this manual for future reference.
The EUHOMY Commercial Under Counter Ice Maker is designed for both commercial and home use, capable of producing up to 80 lbs of clear ice per day with a 24 lb storage capacity. It features an auto-cleaning function, a 24-hour timer, and a smart LCD control panel for customizable ice thickness.

Figure 1.1: EUHOMY Commercial Under Counter Ice Maker Machine
This image displays the EUHOMY ice maker with its door open, showcasing the internal ice storage and the overall design of the unit, including the control panel and ventilation grilles.
2. Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.
- Ensure the appliance is properly grounded.
- Do not operate the ice maker with a damaged power cord or plug.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Unplug the ice maker before cleaning or performing any maintenance.
- Keep the ventilation openings clear of obstructions.
- This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
- Use only potable water for ice production.
- Keep the machine upright for at least 24 hours before initial use after transport.
3. Package Contents
Carefully unpack your ice maker and check that all items are included. If any items are missing or damaged, contact your retailer immediately.
- EUHOMY Commercial Ice Maker Machine (Model HBZB-36F)
- Water Outlet Hose
- Water Quick-Connector & Water Inlet Hose
- Ice Scoop
- Removable Ice Bin
- User Manual (this document)

Figure 3.1: Ice Maker Dimensions and Included Accessories
This image illustrates the physical dimensions of the ice maker and lists the accessories that come with the unit, including the water outlet hose, water quick-connector and inlet hose, ice scoop, and the removable ice bin.
4. Product Features
The EUHOMY Commercial Under Counter Ice Maker is equipped with several advanced features for optimal performance and user convenience:
- Advanced & Fast Ice Making: Produces up to 80 lbs of ice per day, with 40 clear ice cubes every 15-20 minutes. Features a 24 lb storage capacity.
- Efficient Built-In Drain Pump: Allows for effective water draining without relying on gravity, capable of pumping water to a maximum height of 35.5 inches.
- Compact & Versatile Design: Dimensions of 14.96 x 18.47 x 33.99 inches (including adjustable feet) make it suitable for standard kitchen or bar counters, or as a standalone unit.
- Reversible Door: The stainless steel door can be installed with left or right hinges to suit your space.
- Cold Insulation: 3-layer housing material ensures ice cubes remain frozen for longer.
- Smart LCD Control Panel: Displays ambient temperature and allows adjustment of ice cube size by changing ice-making time.
- 24-Hour Timer Function: Schedule the machine to start or stop operation at your convenience.
- Self-Cleaning Function: Simplifies maintenance and prolongs the life of the appliance.

Figure 4.1: Ice Production and Storage Capacity
This image highlights the ice maker's key performance specifications, including its daily ice production rate, cycle time, ice retention capability, and storage capacity.

Figure 4.2: Insulation and Design Features
This image details the multi-layer insulation structure designed to keep ice fresh for longer, along with other practical design elements such as adjustable feet, drainage, and handle design.
5. Specifications
Technical specifications for the EUHOMY Commercial Under Counter Ice Maker, Model HBZB-36F:
| Attribute | Value |
|---|---|
| Brand | EUHOMY |
| Model Name | Commercial Ice Maker |
| Model Number | HBZB-36F |
| Capacity (Ice Storage) | 24 Pounds |
| Ice Production (24H) | 80 Pounds |
| Wattage | 203 Watts |
| Voltage | 115 Volts |
| Refrigerant | R134a |
| Material | Stainless Steel |
| Item Weight | 29.98 kg |
| Product Dimensions (LxWxH) | 46.91 x 38 x 86.11 cm (18.47 x 14.96 x 33.9 inches) |
| UPC | 197644409907 |
| Included Components | Ice machine, water outlet hose, water quick-connector & water inlet hose, ice scoop, removable ice bin |
6. Setup and Installation
Proper installation is crucial for the performance and longevity of your ice maker.
6.1 Unpacking and Placement
- Remove all packaging materials, including tape and foam.
- Place the ice maker on a flat, stable surface. Ensure there is adequate ventilation around the unit.
- Allow the unit to stand upright for at least 24 hours before plugging it in. This allows the refrigerant to settle.
- The unit can be used freestanding or built-in under a counter. Ensure sufficient clearance for air circulation.
6.2 Water Supply Connection
The ice maker requires a continuous water supply.
- Locate the water inlet connection at the back of the unit.
- Connect the provided water inlet hose to a potable water supply line. Ensure all connections are tight to prevent leaks.
- Turn on the water supply and check for any leaks.
6.3 Drainage Connection
The ice maker is equipped with a built-in drain pump for efficient water removal.
- Locate the water outlet connection at the back of the unit.
- Connect the provided water outlet hose to the drain connection.
- Route the drain hose to a suitable drain. The built-in pump can lift water up to 35.5 inches. Ensure the hose is not kinked or obstructed.

Figure 6.1: Water Inlet and Outlet Connections
This image provides a visual guide to connecting the water supply and drainage hoses, essential for the ice maker's automatic water filling and self-cleaning functions.
6.4 Electrical Connection
- Plug the power cord into a grounded electrical outlet (115 Volts).
- Do not use extension cords or adapter plugs.
7. Operation
Operating your EUHOMY ice maker is straightforward with its intuitive LCD control panel.

Figure 7.1: LCD Control Panel Overview
This image details the functions of the LCD control panel, including buttons for timer/self-cleaning, power, and adjusting ice thickness/time.
7.1 Initial Start-up
- After connecting water and power, press the "ON/OFF" button to turn on the ice maker.
- The machine will automatically begin the ice-making cycle. The first few cycles may produce smaller or irregular ice cubes; this is normal.
7.2 Adjusting Ice Thickness
The LCD control panel allows you to customize the size of the ice cubes by adjusting the ice-making time.
- Press the "+" button to increase the ice-making time, resulting in thicker ice cubes.
- Press the "-" button to decrease the ice-making time, resulting in thinner ice cubes.
- The display will show the current setting.

Figure 7.2: Customizable Ice Cube Thickness
This image demonstrates the different ice cube sizes that can be produced by adjusting the ice-making time, ranging from thin to large, and suggests suitable applications for each size.
7.3 Using the 24-Hour Timer
The timer function allows you to program the ice maker to start or stop at a specific time.
- Press the "TIMER" button.
- Use the "+" and "-" buttons to set the desired delay time for the machine to turn on or off.
- Confirm the setting by pressing the "TIMER" button again or waiting a few seconds for it to set automatically.
7.4 Ice Full Sensor
The ice maker is equipped with a sensor that detects when the ice bin is full. When the bin is full, the machine will automatically pause ice production and resume once ice is removed.
8. Maintenance and Cleaning
Regular maintenance and cleaning are essential to ensure hygienic ice production and prolong the lifespan of your ice maker.
8.1 Self-Cleaning Function
The ice maker features an automatic self-cleaning cycle:
- Ensure the ice bin is empty.
- Press and hold the "TIMER CLEAN" button for 5 seconds to activate the self-cleaning function.
- The machine will run a cleaning cycle, circulating water through its internal components.
- Once the cycle is complete, the machine will drain the water.
Note: The self-cleaning function helps maintain efficiency, but regular manual cleaning is also recommended.
8.2 Manual Cleaning
- Exterior: Wipe the exterior with a soft cloth and mild detergent. Do not use abrasive cleaners or solvents.
- Interior:
- Unplug the ice maker.
- Remove the ice bin and clean it with warm, soapy water. Rinse thoroughly and dry.
- Clean the interior surfaces, including the ice-making components, with a solution of water and white vinegar or a food-grade ice maker cleaner.
- Rinse thoroughly with clean water to remove any cleaning solution residue.
- Ensure all parts are dry before reassembling and restarting the machine.
- Water Filter (if applicable): Check and clean or replace the water filter according to manufacturer recommendations to ensure optimal ice quality.
8.3 Long-Term Storage
If the ice maker will not be used for an extended period:
- Perform a self-cleaning cycle.
- Drain all water from the unit.
- Unplug the power cord.
- Clean and dry the interior and exterior thoroughly.
- Store the unit in a dry, well-ventilated area.
9. Troubleshooting
Before contacting customer service, please refer to the following table for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not producing ice. | No water supply; Water inlet hose kinked; Power off; Low ambient temperature. | Ensure water supply is on and connected; Check water hose for kinks; Ensure unit is plugged in and powered on; Operate in recommended temperature range. |
| Ice cubes are too small or soft. | Water temperature too high; Ambient temperature too high; Insufficient ice-making time. | Use colder water; Ensure proper ventilation; Adjust ice thickness setting to increase ice-making time using the "+" button. |
| Ice maker is noisy. | Unit not level; Loose parts; Normal operating sounds. | Adjust leveling feet; Check for any loose components; Some sounds (e.g., refrigerant flow, water pump) are normal. |
| Water leakage. | Loose water connections; Kinked drain hose; Clogged drain. | Check and tighten all water inlet and outlet connections; Ensure drain hose is not kinked and is clear of obstructions. |
| Ice bin is full, but machine continues to make ice. | Ice sensor obstructed or faulty. | Clear any ice blocking the sensor; Clean the sensor if dirty. If problem persists, contact customer support. |
10. Warranty and Support
For warranty information and customer support, please refer to the warranty card included with your product or contact EUHOMY customer service directly. You may also visit the official EUHOMY website for the most up-to-date support resources.
When contacting support, please have your model number (HBZB-36F) and UPC (197644409907) ready.