Nokia C21 Plus (TA-1425)

Nokia C21 Plus Smartphone User Manual

1. Product Overview

The Nokia C21 Plus is an unlocked GSM smartphone designed for durability and extended battery life. It operates on Android 11 (Go Edition) and features a 6.52-inch HD+ display. This device is built to provide essential smartphone functionalities with a focus on security and user experience.

Nokia C21 Plus smartphone, front and back view, charcoal color.

Image: Front and back view of the Nokia C21 Plus smartphone in charcoal color, highlighting its sleek design and rear camera module.

Key Features:

  • Network Compatibility: Exclusively compatible with GSM carriers such as T-Mobile, Boost, Metro, Mint, and H2O Wireless in the US. Not compatible with AT&T, Verizon, or their subsidiaries.
  • Display: Dazzling 6.5-inch HD+ screen.
  • Design: Sleek 8.5mm thinness, designed for comfortable handling.
  • Camera: 13MP dual-camera with panorama and beautification modes.
  • Operating System: Clean Android 11 (Go Edition) with 2 years of quarterly security updates.
  • Security: Biometric fingerprint and AI face unlock for secure access.
  • Battery: Long-lasting battery life, providing days of usage on a single charge.

Product Video:

Video: An overview of the Nokia C21 Plus, showcasing its design, camera, and battery features.

2. Setup

2.1 Initial Charging

Before first use, fully charge your Nokia C21 Plus. Use the provided Power Adapter and USB Cable for optimal charging performance. Connect the USB cable to the phone's charging port and the adapter to a power outlet. The battery capacity is 4000 Milliamp Hours, with a charging time of approximately 3 hours.

2.2 SIM and SD Card Installation

The Nokia C21 Plus supports Dual SIM functionality and expandable memory. To insert your SIM card(s) and/or a microSD card:

  1. Locate the SIM/SD card tray on the side of the device.
  2. Use the SIM ejector tool (if provided) to open the tray.
  3. Place your Nano-SIM card(s) and/or microSD card into the designated slots on the tray. Ensure correct orientation.
  4. Carefully push the tray back into the phone until it clicks into place.
Back view of Nokia C21 Plus showing the SIM/SD card tray location.

Image: The rear of the Nokia C21 Plus, indicating the location of the SIM/SD card tray on the side.

2.3 Powering On/Off

  • To Power On: Press and hold the Power button (located on the side) until the Nokia logo appears on the screen.
  • To Power Off: Press and hold the Power button, then select 'Power off' from the options that appear on the screen.

3. Operating Instructions

3.1 Basic Navigation

Your Nokia C21 Plus runs on Android 11 (Go Edition), offering a clean and intuitive user interface. Navigate through apps and settings using touch gestures on the 6.52-inch screen.

Nokia C21 Plus screen displaying various application icons.

Image: The Nokia C21 Plus display showing the home screen with various application icons, demonstrating the Android 11 (Go Edition) interface.

3.2 Calls and Messaging

To make a call, tap the Phone icon, enter the number, and tap the call button. To send a message, tap the Messages icon, start a new conversation, enter the recipient and your message.

3.3 Camera Usage

Capture moments with the 13MP dual-camera system. The camera features panorama and beautification modes to enhance your photos. The phone includes both front and rear cameras.

3.4 Security Features

Secure your device with multiple unlock options:

  • Fingerprint Sensor: Use the rear-mounted fingerprint sensor for quick and secure unlocking.
  • AI Face Unlock: Utilize the front camera for convenient face recognition unlocking.
  • Pattern/PIN/Password: Standard Android security options are also available.
Nokia C21 Plus showing the fingerprint sensor on the back.

Image: Close-up of the Nokia C21 Plus's rear, highlighting the circular fingerprint sensor for secure access.

3.5 Battery Management

The Nokia C21 Plus is equipped with a 4000 mAh battery, designed to provide up to 2 days of usage on a single charge and 24 hours of talk time. To optimize battery life, manage background app usage and adjust screen brightness.

4. Maintenance

4.1 Software Updates

Your Nokia C21 Plus receives 2 years of quarterly security updates to ensure your device remains secure and performs optimally. Regularly check for and install available software updates.

How to Update Your Phone Software:

Video: Step-by-step guide on how to search for and download new software updates for your Nokia phone.

4.2 Rebooting the Device

If your phone is experiencing minor issues or slow performance, a simple reboot can often resolve them.

How to Reboot Your Nokia Phone:

Video: Instructions on how to properly reboot your Nokia phone to resolve common issues.

5. Troubleshooting

For common issues such as device unresponsiveness, network connectivity problems, or app malfunctions, try the following:

  • Restart your device (refer to section 4.2).
  • Check your network settings and ensure your SIM card is properly inserted.
  • Clear cache for problematic apps or reinstall them.
  • Ensure your software is up to date (refer to section 4.1).

If you are unable to resolve an issue, Nokia offers support services.

Chat with Nokia Support:

Video: A guide on how to access and utilize the chat support feature for Nokia phones.

6. Specifications

FeatureDetail
Product Dimensions6.49 x 2.99 x 0.34 inches
Item Weight6.3 ounces
ASINB0C2T2XLZZ
Item model numberTA-1425
Batteries1 Lithium Ion batteries required. (included)
OSAndroid 11.0
RAM2 GB
Wireless communication technologiesCellular
Connectivity technologiesBluetooth, USB, Wi-Fi
GPSTrue
Special featuresBuilt-In GPS, Dual SIM, Expandable Memory, Fingerprint Sensor
Other display featuresWireless
Human Interface InputButtons, Microphone, Touchscreen
Scanner Resolution720 x 1600
Other camera featuresFront, Rear
Audio Jack3.5 mm
Form FactorSlate
ColorCharcoal
Battery Power Rating4000 Milliamp Hours
Phone Talk Time24 Hours
Whats in the boxPower Adapter, USB Cable
ManufacturerHMD Global Oy
Date First AvailableApril 18, 2023
Memory Storage Capacity64 GB
Standing screen display size6.52 Inches
Ram Memory Installed Size2 GB
Battery Capacity4000 Milliamp Hours
Weight6.28 Ounces
Charging Time3 Hours
BrandNokia
Operating SystemAndroid 11.0
CPU Speed1.6 GHz
Screen Size6.52 Inches
Resolution720 x 1600
Refresh Rate60 Hz
Model NameC21 Plus
Wireless CarrierUnlocked

7. Warranty & Support

The Nokia C21 Plus is manufactured by HMD Global Oy. It comes with a commitment to 2 years of quarterly security updates to ensure your device remains protected against emerging threats.

What's in the Box:

  • Power Adapter
  • USB Cable

For additional support, troubleshooting, or warranty information, please visit the official Nokia mobile support website:

Nokia Mobile Support

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