Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Sensea Emmy wall-mounted soap dispenser. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product.
Safety Information
- Ensure all mounting hardware is securely fastened to prevent the dispenser from falling.
- Do not overtighten screws, as this may damage the product or mounting surface.
- Keep out of reach of children during installation.
- Use appropriate tools for drilling and mounting.
Package Contents
Verify that all components are present before beginning installation:
- 1x Sensea Emmy Soap Dispenser Unit (Glass bottle with pump)
- 1x Wall Mounting Bracket (Zamak, Chrome-plated steel)
- 2x Mounting Screws
- 2x Wall Plugs/Anchors

Image: The Sensea Emmy soap dispenser in its original packaging, illustrating the main unit, wall mount, and included hardware (screws and wall plugs). Key dimensions are also visible: width 121mm, height 170mm, and projection from wall 96mm.
Setup and Installation
The Sensea Emmy soap dispenser is designed for wall mounting using the provided screws and wall plugs.
- Select Location: Choose a suitable wall location, ensuring it is at a convenient height and away from direct water spray if possible.
- Mark Drilling Points: Hold the wall mounting bracket against the wall at the desired height. Use a pencil to mark the two drilling points through the holes on the bracket.
- Drill Holes: Using an appropriate drill bit for your wall type (e.g., masonry bit for concrete/brick, wood bit for studs), drill holes at the marked points. Ensure the depth is sufficient for the wall plugs.
- Insert Wall Plugs: Insert the provided wall plugs into the drilled holes. Tap gently with a hammer if necessary until they are flush with the wall surface.
- Attach Bracket: Align the wall mounting bracket with the inserted wall plugs. Insert the screws through the bracket holes and tighten them firmly into the wall plugs. Do not overtighten.
- Mount Dispenser: Carefully slide the glass soap dispenser bottle into the chrome-plated holder on the mounted bracket. Ensure it is seated securely.
Dimensions for Installation Planning:
- Overall Width: Approximately 121 mm
- Overall Height: Approximately 170 mm
- Projection from Wall (Depth): Approximately 96 mm
Operating Instructions
- Filling the Dispenser:
- Remove the pump mechanism by unscrewing it counter-clockwise from the glass bottle.
- Pour your preferred liquid soap or lotion into the glass bottle. Do not overfill.
- Screw the pump mechanism back onto the bottle clockwise until secure.
- Dispensing Soap:
- Place your hand under the nozzle.
- Press down firmly on the pump head to dispense soap.
- Release the pump head to allow it to return to its original position.
Maintenance
Regular cleaning will help maintain the appearance and functionality of your soap dispenser.
- Exterior Cleaning: Wipe the chrome-plated surfaces and glass bottle with a soft, damp cloth. Use a mild, non-abrasive cleaner if necessary.
- Pump Cleaning: If the pump becomes clogged or sticky, remove it from the bottle and rinse it thoroughly under warm water. You can pump warm water through the mechanism to clear any residue.
- Avoid: Do not use abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the finish.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump not dispensing soap. | Bottle is empty; pump is clogged; pump mechanism is loose. | Refill the bottle; clean the pump mechanism as described in Maintenance; ensure the pump is securely screwed onto the bottle. |
| Soap leaks from the pump base. | Pump not securely tightened; seal is damaged. | Ensure the pump is screwed on tightly; if leaking persists, the seal or pump may need replacement. |
| Dispenser feels loose on the wall. | Mounting screws are loose; wall plugs are not secure. | Retighten mounting screws; if necessary, remove and re-install wall plugs ensuring a firm fit. |
Specifications
| Brand | Sensea |
| Model | Emmy |
| Materials | Zamak, Chrome-plated Steel, Glass |
| Item Weight | 170 grams |
| Unit Count | 1 |
| Dimensions (Approx.) | Width: 121 mm, Height: 170 mm, Projection from Wall: 96 mm |
Warranty and Support
The Sensea Emmy soap dispenser comes with a 2-year guarantee from the date of purchase, covering manufacturing defects.
For technical support, warranty claims, or replacement parts, please contact your retailer or the Sensea customer service department. Please retain your proof of purchase for warranty validation.





