1. Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your TouchWo 65-inch Interactive Touchscreen Monitor. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage. Keep this manual for future reference.
2. Product Overview
2.1 Key Features
- 10-Point Touch Screen: Supports multi-finger gestures for zooming, writing, and annotation without drivers or a stylus. Operable with gloves.
- Smart Interactive Whiteboard: Integrated Windows 10 OS (Intel i7, 8GB RAM, 256GB SSD) allows installation of various applications for meetings, classrooms, gaming, smart TV, digital signage, and live streaming.
- Plug and Play & Multi-Interface: Equipped with 4x USB, VGA, HDMI, LAN, and WiFi. Features built-in speakers and a 3.5mm audio jack. Supports real-time editing and sharing across multiple users and devices.
- Advanced Functionality: Supports screen mirroring from mobile phones and laptops, wireless and USB connectivity for live streaming, horizontal and vertical display modes, and external camera/microphone for video conferencing.
2.2 What's in the Box
- 1 x Touchscreen All-in-One PC
- 1 x Power Line
- 1 x Product Manual (this document)
- 1 x Wall-Mounted Bracket
- 1 x WiFi Antenna
Figure 2.1: The TouchWo 65-inch Interactive Touchscreen Monitor highlighting its 4K HDR display and 10-point touch capabilities.
Figure 2.2: The monitor's versatile functionality, integrating six devices into one unit.
Figure 2.3: Overview of the HD Series Touchscreen Monitor's core features.
3. Setup Instructions
3.1 Unpacking
Carefully remove the monitor and all accessories from the packaging. Inspect all components for any signs of damage. Retain the packaging for future transport or storage.
3.2 Mounting
The monitor includes a wall-mounted bracket. Follow the instructions provided with the bracket for secure installation. Ensure the mounting surface can support the monitor's weight (approximately 85.8 pounds).
3.3 Connecting Peripherals
Connect the power line to the monitor and a suitable power outlet (110V AC). Utilize the available ports for external devices:
- USB Ports (x4): For connecting keyboards, mice, external storage, or other USB devices.
- VGA & HDMI Ports: For connecting external display sources.
- LAN Port: For wired network connectivity.
- WiFi Antenna: Attach the included WiFi antenna for wireless network access.
- 3.5mm Audio Jack: For connecting external audio devices like headphones or speakers.
Figure 3.1: Physical dimensions and key specifications for installation planning.
4. Operating Instructions
4.1 Power On/Off
Press the power button located on the monitor to turn it on or off. The system will boot into the Windows 10 operating system.
4.2 Basic Touchscreen Operation
The monitor supports 10-point multi-touch. Use your fingers for navigation, selection, zooming, and writing. Common gestures include:
- Tap: Equivalent to a mouse click.
- Pinch/Stretch: Zoom in or out on content.
- Swipe: Scroll through pages or content.
- Two-finger tap: Often functions as a right-click.
Figure 4.1: Examples of 10-point touch technology gestures.
4.3 Windows 10 OS Usage
The integrated Windows 10 operating system provides a familiar desktop environment. You can install and run standard Windows applications. Ensure all necessary drivers are updated for optimal performance.
4.4 Screen Mirroring
The monitor supports screen mirroring from compatible mobile phones and laptops. Refer to your device's instructions for initiating screen mirroring. Connectivity can be established wirelessly or via USB.
Figure 4.2: Screen mirroring functionality for displaying content from mobile devices.
4.5 Using as an Electronic Whiteboard
Utilize the pre-installed whiteboard software or download your preferred application. The 10-point touch allows multiple users to write, draw, and annotate simultaneously.
Figure 4.3: The monitor used as an interactive whiteboard in a classroom.
4.6 Multi-device Functionality
The monitor can serve various roles, including a presentation display, video conferencing hub, or digital signage. Connect external cameras and microphones for video calls.
Figure 4.4: The monitor facilitating a business presentation.
Figure 4.5: The monitor used for effective video conferencing.
Figure 4.6: Examples of the monitor's use in public display environments.
5. Maintenance
5.1 Cleaning the Screen
To clean the screen, power off the monitor and disconnect it from the power source. Use a soft, lint-free cloth lightly dampened with a non-abrasive, screen-safe cleaning solution. Do not spray liquid directly onto the screen.
5.2 Software Updates
Regularly check for and install Windows operating system updates and any specific TouchWo software updates to ensure optimal performance and security.
6. Troubleshooting
If you encounter issues with your TouchWo Interactive Touchscreen Monitor, please refer to the following common solutions:
- No Power: Ensure the power cable is securely connected to both the monitor and a working power outlet.
- No Display: Check HDMI/VGA connections if using an external source. Ensure the monitor is powered on.
- Touchscreen Unresponsive: Restart the monitor. Ensure no foreign objects are on the screen surface. If using an external PC, verify touch drivers are installed.
- Poor Image Quality: Check display resolution settings in Windows. Ensure cables are securely connected.
- No Sound: Verify volume settings in Windows and on the monitor. Check external speaker/headphone connections if applicable.
For persistent issues, please contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | TouchWo |
| Model Number | HD650WE |
| Screen Size | 65 Inches |
| Resolution | 3840 x 2160 Pixels (4K UHD) |
| Aspect Ratio | 16:9 |
| Image Brightness | 300 lm |
| Screen Surface Description | Flat |
| Product Dimensions | 3.19 x 58.46 x 33.87 inches |
| Item Weight | 85.8 pounds |
| Voltage | 110 Volts (AC) |
| Total USB Ports | 4 |
| Operating System | Windows 10 |
| Processor | Intel Core i7 |
| RAM | 8GB |
| Storage | 256GB SSD |
8. Warranty and Support
8.1 Certifications
This interactive whiteboard is FCC, CE, and RoHS certified, ensuring compliance with relevant safety and environmental standards.
8.2 Customer Support
For any usage questions, technical assistance, or quality issues, TouchWo provides 24/7 online support. Please refer to the contact information below:
Figure 8.1: TouchWo customer support contact details.
You can also visit the official seller page for more information: TouchWo Seller Page
