1. Product Overview
The Helavo Extra Wide H1360 Bariatric Upright Walker is designed to provide mobility assistance and support for individuals requiring a heavy-duty solution. It features an extra-wide seat, adjustable components, and all-terrain wheels for enhanced stability and comfort.

Image: Helavo Extra Wide H1360 Bariatric Upright Walker, showcasing its robust design and 500 lbs capacity.
2. Safety Information
- Always ensure all locking mechanisms are engaged before use.
- Regularly inspect brakes, wheels, and frame for wear or damage.
- Do not exceed the maximum weight capacity of 500 lbs.
- Use caution on uneven surfaces and inclines.
- Consult a healthcare professional for proper fitting and usage guidance.
- Utilize high-visibility reflectors for outdoor use in low-light conditions.
3. Assembly Instructions
Follow these steps to assemble your Helavo H1360 Upright Walker. For visual guidance, refer to the assembly video below.
- Unpack all components and lay them out.
- Unfold the main frame until it locks into place.
- Insert the rear wheel axles into the frame, ensuring they click securely.
- Insert the front wheel axles into the frame, ensuring they click securely.
- Attach the backrest to the arm pad frame parts, tightening the gray wing screws. The Helavo logo should face forward.
- Insert the arm pad frame parts into the main frame, pressing the gray height adjustment button and ensuring both sides are at the same height.
- Insert the handle grips with the brake handles into the corresponding holes at the arm pads. Fix them to your desired position using the adjustment mechanism.
- Secure the brake cables on both sides of the frame using the provided velcro tape, being careful not to cover any reflectors.
- Attach the cane holder and cup holder to their respective mounting clips.
Video: Helavo All Terrain Bariatric Upright Walker - Assembly Video. This video provides a step-by-step visual guide for assembling your walker.
4. Operating Instructions
4.1 Adjusting Height and Comfort
The Helavo H1360 offers customizable height and comfort settings to suit individual needs.
- Handle Height: Adjust the handle height between 41.5" and 47.6" by pressing the gray adjustment button on the handle frame and sliding the handles to your preferred position. Ensure both sides are adjusted to the same height.
- Seat Height: Adjust the seat height between 20.9" and 22.8" by pressing the spring button on the wheel axle and setting the seat to your preferred height. Repeat for all wheel axles, ensuring they are all at the same height.
- Backrest: To adjust the height of the padded backrest, open the gray wing screws, adjust the backrest to an appropriate height, and then re-tighten the screws.

Image: Helavo H1360 Upright Walker showing adjustable handle and folded dimensions.
4.2 Braking System
The walker is equipped with a reliable dual braking system for safety and control.
- To Slow/Stop: Pull the brake handles up towards you to engage the brakes and slow down or stop the walker.
- Parking Brake: To engage the parking brake, push the brake handles down until they lock into position. This will secure the rear wheels and prevent the walker from moving.
4.3 Folding and Storage
The Helavo H1360 features a compact foldable design for easy transport and storage.
- To fold the rollator, lift the seat and pull up the black metal rollator brace located inside the basket. The walker will collapse into a compact form.
- When folded, the dimensions are approximately 13.8" L x 28.3" W x 41.5" H.
4.4 Accessories
The walker includes several convenient accessories:
- Cup Holder: Attach to the frame to keep beverages accessible.
- Cane Holder: Securely holds a cane for easy access.
- Storage Bag: Located under the seat, provides space for personal belongings.

Image: Helavo H1360 Upright Walker showcasing its essential add-ons: cup holder, extra-wide basket, and secure cane holder.
5. Maintenance
- Cleaning: Wipe down the frame and padded areas with a damp cloth and mild soap. Avoid abrasive cleaners.
- Wheels: Regularly check the 8" flat-free solid rubber tires for debris and ensure they rotate freely.
- Brakes: Test the dual braking system periodically to ensure proper function. If brakes feel loose or unresponsive, consult the manufacturer or a qualified technician.
- Fasteners: Ensure all screws and fasteners are tight. Do not overtighten.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Walker does not roll smoothly | Debris in wheels, loose wheel axle | Clean wheels, check wheel axle for secure attachment. |
| Brakes are not engaging effectively | Brake cables loose, worn brake pads | Adjust brake cable tension, inspect and replace worn brake pads if necessary. Consult a technician. |
| Walker feels unstable | Loose fasteners, uneven height adjustment | Check and tighten all fasteners. Ensure handle and seat heights are evenly adjusted on both sides. |
7. Product Specifications
- Model Number: H1360
- Product Dimensions (Unfolded): 30.3" L x 28.3" W x 41.5"-47.6" H
- Product Dimensions (Folded): 13.8" L x 28.3" W x 41.5" H
- Weight Capacity: 500 lbs
- Item Weight: 11.3 Kilograms (24.91 Pounds)
- Material: Aluminum
- Wheel Size: 8" Flat-Free Solid Rubber Tires
- Adjustable Handle Height: 41.5" - 47.6"
- Adjustable Seat Height: 20.9" - 22.8"
- Seat Dimensions: 20.1" W x 14.2" D
- Recommended User Height: 4'9" to 6'3"
8. Warranty and Support
All Helavo rollators come with a 1-year warranty, extendable to 3 years upon registration. For any inquiries, technical assistance, or replacement parts, please contact Helavo customer support. 24/7 customer support is available.


