1. Introduction
Thank you for choosing the Netac US5 Portable External USB 3.2 Dual Interface Solid State Drive. This device offers high-speed data transfer and versatile connectivity for various devices. This manual provides essential information for the safe and efficient use of your new SSD.
2. Safety Information
- Do not expose the device to extreme temperatures, moisture, or direct sunlight.
- Avoid dropping or subjecting the device to strong impacts.
- Keep out of reach of children.
- Do not attempt to disassemble or repair the device, as this will void the warranty.
- Always safely eject the drive from your computer before disconnecting to prevent data corruption.
3. Package Contents
- Netac US5 Portable External USB Solid State Drive (512GB)
- Welcome Guide
4. Product Overview
The Netac US5 features a durable zinc alloy casing with a double-sided metal flip design, protecting both the USB Type-A and USB Type-C interfaces. This design ensures the connectors are shielded from wear and scratches when not in use.

Image: The Netac US5 Portable SSD showing its dual USB Type-A and USB Type-C connectors, protected by a metal flip cover.
Key Features:
- Dual Interface: Equipped with both USB Type-C and USB 3.2 Type-A connectors for broad compatibility.
- High-Speed Transmission: Offers read speeds up to 400MB/s and write speeds up to 300MB/s, enabling quick transfer of large files.
- Durable Design: Zinc alloy casing provides resistance against drops and scratches. The metal flip cover protects the interfaces.
- Portable: Compact and lightweight design for easy carrying.

Image: Close-up of the Netac US5 Portable SSD highlighting its 'engine-hood' design, which protects the USB connector when folded.
5. Setup
Connecting to a Device:
- Identify the appropriate port on your device (USB Type-A or USB Type-C).
- Gently flip open the metal cover to expose the required connector.
- Insert the Netac US5 SSD firmly into the corresponding port on your computer, smartphone, game console, or other compatible device.
- The device should be automatically recognized by your operating system. If not, check your device's USB settings or try a different port.

Image: The Netac US5 Portable SSD connected to both a laptop via USB-A and a smartphone via USB-C, illustrating its wide compatibility.
Initial Formatting (if required):
For optimal performance and compatibility, especially if using the drive for the first time or with a new operating system, you may need to format the drive. Refer to your operating system's documentation for instructions on how to format an external drive. Common file systems include exFAT (for broad compatibility across Windows and macOS) or NTFS (for Windows) / APFS (for macOS).
6. Operating Instructions
Data Transfer:
- Once connected, the Netac US5 will appear as a removable storage device.
- To transfer files, drag and drop them to and from the drive's folder.
- For large files, ensure your device supports USB 3.2 for maximum transfer speeds.

Image: A visual representation of the Netac US5 SSD's high-speed transfer capabilities, showing data moving quickly.
File Encryption:
The US5 supports file encryption functions, providing reliable protection for your data. This feature is typically managed through your operating system's built-in encryption tools (e.g., BitLocker for Windows, FileVault for macOS) or third-party software. Consult your OS documentation for specific instructions on enabling and managing encryption.

Image: A laptop screen displaying a file encryption interface, symbolized by a shield and padlock, demonstrating the data protection feature of the US5 SSD.
Safe Removal:
Always safely eject the drive before disconnecting it from your device to prevent data loss or corruption. The procedure varies slightly by operating system:
- Windows: Right-click the drive icon in 'This PC' or the taskbar, then select 'Eject'.
- macOS: Drag the drive icon to the Trash, or click the Eject button next to the drive in Finder.
- Android/Other: Look for an 'Eject' or 'Unmount' option in the storage settings.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the drive. Do not use liquid cleaners or solvents.
- Storage: When not in use, keep the metal flip covers closed to protect the connectors from dust and damage. Store in a cool, dry place.
- Data Backup: Regularly back up important data stored on the SSD to another location to prevent accidental loss.
- Firmware Updates: Check the Netac official website periodically for any available firmware updates for your US5 SSD to ensure optimal performance and compatibility.
8. Troubleshooting
Common Issues and Solutions:
| Issue | Possible Solution |
|---|---|
| Drive not recognized | Try a different USB port or cable. Ensure the drive is firmly connected. Check your device's Disk Management (Windows) or Disk Utility (macOS) to see if it appears unformatted. |
| Slow transfer speeds | Ensure you are using a USB 3.2 compatible port on your device. Older USB 2.0 ports will result in slower speeds. Close other applications that might be using system resources. |
| Data corruption | Always safely eject the drive before disconnecting. If corruption occurs, try running a disk check utility (e.g., 'chkdsk' on Windows, 'First Aid' on macOS). |
| Drive gets warm during use | It is normal for the metal casing to become warm during extended high-speed data transfers. This is due to efficient heat dissipation. If it becomes excessively hot, disconnect and allow it to cool. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Name | US5 |
| Flash Memory Size | 512 GB |
| Read Speed | Up to 400MB/s (Note: Some specifications indicate up to 550MB/s) |
| Write Speed | Up to 300MB/s |
| Hardware Interface | USB 3.2 |
| Connectivity Technology | USB Type A, USB Type C |
| Product Dimensions | 0.38"D x 0.91"W x 0.38"H |
| Item Weight | 1.76 ounces |
| Special Feature | Portable, Durable Metal Casing |
| Manufacturer | Netac |
10. Official Product Video
Video: An official product video from Netac showcasing the features and usage of the Portable External USB Solid State Drive. This video demonstrates the dual interface, compact design, and ease of use with various devices.
11. Warranty and Support
Netac products are designed for reliability and performance. For warranty information and customer support, please refer to the official Netac website or the contact details provided in your Welcome Guide. Keep your purchase receipt as proof of purchase for warranty claims.
Online Support: Visit the Netac Store on Amazon for product information and support resources.





