Product Overview
The Trihear Convo Hearing Amplifier is designed to enhance sound perception for individuals, particularly seniors, in various listening environments. It features a remote microphone for extended range and noise-cancelling technology for clearer audio. The device is rechargeable and offers customizable sound settings for individual hearing needs.
Key Features:
- 98 FT Remote Microphone: Enables clear sound pickup from up to 30 meters away, ideal for conversations and TV listening.
- Ultra-Low Latency (16 ms): Ensures real-time audio-video synchronization for an immersive experience.
- Advanced Noise Reduction: Digital noise reduction technology up to 16 dB minimizes ambient noise in busy environments.
- Individual Left/Right Volume Control: 9 levels of independent volume adjustment for each ear to match unique hearing profiles.
- 5-Step Tone Control: Allows quick adaptation to different listening environments, catering to low-frequency or high-frequency hearing loss.
- Rechargeable Battery: Provides 6 hours of use with a 10-minute quick charge, or up to 24 hours with a 50-minute full charge.
Package Contents and Device Components
The Trihear Convo set includes the main hearing amplifier unit, a remote microphone, wired headphones, multiple earphone tip sizes, and necessary cables for connectivity and charging.
Image Description: A diagram showing the Trihear Convo Hearing Amplifier and its Remote Microphone with labeled parts. The main amplifier unit features a USB-C port, LED indicators, Power On/Off button, Left Ear Volume/Tone Control, Local Microphone, and Mode Switch. The Remote Microphone has an AUX Port, Remote Mic, Back Clip, Charging Port, Power On/Off button, and LED indicators. Dimensions are provided for both units.
Hearing Amplifier Unit:
- USB-C Port: For charging the device.
- LED Indicators: Show battery status and connection status.
- Power On/Off Button: To turn the device on or off.
- Left/Right Ear Volume/Tone Control: Buttons for adjusting volume and tone independently for each ear.
- Local Microphone: Built-in microphone for direct sound pickup.
- Mode Switch: Toggles between local microphone and remote microphone modes.
Remote Microphone Unit:
- AUX Port: For connecting to external audio sources like a TV.
- Remote Mic: The microphone for picking up distant sounds.
- Back Clip: For attaching the unit to clothing or other surfaces.
- Charging Port: For charging the remote microphone.
- Power On/Off Button: To turn the remote microphone on or off.
- LED Indicators: Show battery and connection status.
Setup Guide
1. Initial Charging:
Before first use, fully charge both the hearing amplifier and the remote microphone using the provided USB-C cable. A full charge takes approximately 50 minutes for the main unit and 10 minutes for the remote microphone for 6 hours of emergency use, or 50 minutes for 24 hours of use.
Image Description: A visual showing the Trihear Convo Hearing Amplifier and Remote Microphone being charged. Text indicates 10 minutes of charging provides 6 hours of use, and a 50-minute full charge provides 24 hours of use.
2. Connecting Earphones:
Insert the included USB-C earphones into the USB-C port of the hearing amplifier. Choose the suitable dome size (S/M/L) for your ears and attach them to the earphones. Open domes have holes to prevent ears from feeling blocked and help your voice sound more natural. Closed domes provide more bass and allow you to comfortably use a higher volume setting.
3. Powering On and Automatic Connection:
- Press and hold the Power On/Off button on the hearing amplifier for 2 seconds to turn it on.
- Press and hold the Power On/Off button on the remote microphone for 2 seconds to turn it on. The green light on the remote microphone will flash rapidly.
- The devices will automatically connect. The green light on the remote microphone will stop flashing rapidly, indicating a successful connection.
Video Description: This video demonstrates how to power on the Trihear Convo Hearing Amplifier and its Remote Microphone, and how they automatically connect. It shows pressing the power buttons on both devices and observing the LED indicators for successful pairing.
Operating Instructions
1. Volume and Tone Adjustment:
The hearing amplifier features independent volume controls for the left and right channels. Use the +/- buttons on the sides of the main unit to adjust the volume for each ear until you find a comfortable listening level. There are 9 levels of volume adjustment. Additionally, use the 5-step tone control to fine-tune the audio to your preference, especially if you have specific frequency hearing loss.
Image Description: A man wearing the Trihear Convo Hearing Amplifier earbuds. The image highlights the separate volume control for left and right ears (ranging from 35dB to 50dB) and a graph illustrating 5 levels of tone control curves based on frequency (Hz) and response (dB SPL).
2. Switching Between Local and Remote Microphone Modes:
The main hearing amplifier unit has a mode switch to toggle between its built-in local microphone and the external remote microphone. This allows you to adapt to different listening scenarios, such as direct conversations or picking up sounds from a distance.
Image Description: A diagram showing the Trihear Convo Hearing Amplifier with its mode switch clearly labeled for "Local Microphone" and "Remote Microphone" settings. This illustrates how to switch between the device's internal microphone and the external remote microphone.
3. Using the Remote Microphone for Distant Conversations:
When engaging in conversations where the speaker is at a distance (up to 30 meters or 98 feet), ensure the remote microphone is powered on and the main unit is set to remote microphone mode. The remote microphone can be clipped to the speaker's clothing or placed near the sound source to capture clear audio.
Image Description: A man wearing the Trihear Convo Hearing Amplifier earbuds while a woman wears the remote microphone clipped to her shirt. They are outdoors, demonstrating the use of the remote microphone for clear conversations at a distance of up to 98 feet (30 meters).
4. TV Listening:
Connect the remote microphone to your TV's audio output using the provided audio cable (3.5mm to RCA adapter if needed). Place the remote microphone near the TV's speakers. Switch the hearing amplifier to remote microphone mode to enjoy amplified TV audio directly through your earphones.
Image Description: A family watching TV, with the Trihear Convo Remote Microphone placed near the television. The image illustrates how the device can be used for enhanced TV listening, allowing users to hear clearly without disturbing others.
Maintenance
- Cleaning: Regularly clean the earphone tips with a soft, dry cloth. Ensure no moisture enters the device ports.
- Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the device frequently. Charge it regularly, even if not in constant use.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from the device. | Device is off, battery low, or microphone is blocked. | Ensure device is powered on and charged. Check if the microphone is clear of obstructions. |
| Cannot hear other people talking in Remote Microphone mode. | Remote microphone is off or not connected. | Turn on the remote microphone and ensure it's paired with the hearing amplifier. Check the mode switch on the main unit. |
| Sound is unclear or distorted. | Incorrect volume/tone settings, earphone tips not properly fitted, or high ambient noise. | Adjust volume and tone settings. Try different earphone tip sizes for a better fit. Ensure noise reduction is active in noisy environments. |
| Device not charging. | Faulty cable/adapter or charging port. | Try a different USB-C cable and power adapter. Ensure the charging port is clean and free of debris. |
Product Specifications
- Model Name: Convo
- Brand: Trihear
- Item Weight: 7.8 ounces (main unit and remote microphone combined)
- Package Dimensions: 6.34 x 5.83 x 1.06 inches
- Material: Silicone (for ear tips)
- Remote Microphone Range: Up to 30 meters (98 feet)
- Latency: 16 ms (ultra-low)
- Noise Reduction: Up to 16 dB
- Volume Control: 9 independent levels for left/right ear
- Tone Control: 5 levels
- Battery Life (Hearing Amplifier): Up to 24 hours (full charge)
- Battery Life (Remote Microphone): Up to 24 hours (full charge)
- Quick Charge: 10 minutes for 6 hours of use
Warranty and Customer Support
Trihear is committed to providing excellent customer service. If you have any questions or require assistance with your Trihear Convo Hearing Amplifier, please do not hesitate to contact us. We offer 7*24 hours hassle-free customer service to ensure your satisfaction.
For support, please refer to the contact information provided in your product packaging or visit the official Trihear website.